Real World Automotive
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Review highlights
"They fixed the transmission on my ridiculously bad 2014 Ford Focus."
"Couldn't be happier with the attention, quality of work and cost."
"The service was exceptional and the staff was outstanding."
Overview
Categories
Auto repair shop
Directions
1031 Corporation Pkwy
Raleigh, NC, 27610
Phone number
Call: (919) 322-0170Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 23, 2024
They do a great job on all our vans and trucks to get them in and out at a timely manner for my employees can get back to work. They know if we aren’t on the road we aren’t making money. So very mindful with business fleets and very professional.
May 07, 2024
Great customer service, and Tim and his team are very knowledgeable. Full clutch replacement for a 370z, among other things and everything's working great. Throughout the process, they keep you up to date with concerns and costs, and are thinking ahead when it comes to considering potential impacts of existing issues.
May 07, 2024
Only guys I will trust with my trucks. Friendly and reasonable.
Apr 07, 2024
It's rare that you deal with honest mechanics on your first trip to a garage. Well this store proved me wrong . Decent folks work here. Will definitely be taking my car there more. The service was 1st class. Thank you.
Apr 07, 2024
Love these guys! Honest work, honest prices!
Jan 07, 2024
Friendly people. Very knowledgeable. Quick turnaround.
Jan 07, 2024
Great customer service , great prices , thanks Tim !!!!!!
Dec 07, 2023
Always great service and customer relations. Fantastic company to do business with.
Dec 07, 2023
Great shop. They communicated clearly throughout the entire process, and we're incredibly thorough in their inspection. Prices are fair for labor and their turnaround time is quick.
Dec 07, 2023
Satisfied customer here. I was impressed by thoroughness and communication (specifically conversation before I even decided to bring my car in). Also, they stand behind their work. I experienced a minor issue weeks after the repair and they fit me in immediately - resolved the issue, no questions asked and free of charge. Definitely earned my trust. If I ever need work done on my vehicles in the future (not just transmissions), RK will be my first call.
Dec 07, 2023
Amazing service and great quality work. Tim and his team replaced the brake pads & did an oil change on our company vehicles. They will be getting our business for a very long time.
Dec 07, 2023
Best mechanic in town
Dec 07, 2023
Great experience and fast service
Dec 07, 2023
Had some issues with transmission shuddering between 2nd/3rd gear. I made an appt and when I dropped the vehicle off, Mr. Klein (owner) was very focused on listening to my explanation of the issue. During the work process, I was kept up to date. It took a bit longer than I expected, but I'm all for taking the time that is needed to do the job right, and the owner also mentioned that he had recently lost a technician the week prior to my drop off so I suspect that was the main reason. Mr. Chappell (service advisor) was extremely pleasant and polite to work with for updates. At the end of the day, my truck is now shifting smoothly, and I am very pleased with the work. Cost was roughly in line with what I was expecting as well. I will not hesitate to visit this shop in the future as I may have a need.
Dec 07, 2023
I utilized Real World Automotive for working on my company truck (That One Landscaping Company). I have never met a friendlier group of mechanics. They know their stuff, and they will inform you about your vehicle's issues before starting work on it, rather than doing more work than necessary. I can't recommend Tim and his crew enough. If you are sick of being taken by dealerships, then come here. REAL WORLD AUTOMOIVE IS THE ONLY SHOP I WILL GO TO
Dec 07, 2023
Thank you to the Real World Automotive team. Friendly knowledgeable mechanics, and versatile. Whether it's a old project that needs some work done or a new car with issues these group of guys will get the job done. No job too big or too small. This is the only place i will bring my mustangs 86, and 2019 from here on out.
Dec 07, 2023
The folks here helped us when we were in a huge bind. I had a small window to deliver my daughter's motorcycle to Tampa following her separation from the Army. My Jeep started running hotter than normal but not in the red or boiling over. The difficulty was that happened on Monday and I had the trailer lined up for Thursday. Rich and the gang took my Jeep in, identified the problem, sourced parts and completed repairs by close of business Tuesday. The Jeep made the round trip to Tampa and back (and tooled around Tampa in 100+ temps) without a hitch. I appreciate the care and willingness to help me out of a tight spot!
Dec 07, 2023
They fixed the transmission on my ridiculously bad 2014 Ford Focus.
Dec 07, 2023
Tim has been servicing our cars for years and has always been fair with pricing. I am glad he now has his own shop and continue to rely on him for our service needs, whether merely an oil change or replacing the axle, I rely him and his team for affordable, high quality work.
Dec 07, 2023
Tim is one of the best. He will do his best to work with you and always present a full array of options for you.
Dec 07, 2023
good ppl and great service! very friendly
Dec 07, 2023
tim and the crew @ real world have been taking care of our fleet for years. quick turn around time and prices that don't hurt your pocket. they do it right the first time you can trust this shop!
Dec 07, 2023
Hardy chappell is by far best service advisor I ever met. This shop is very honest. Repairs made and even second checkup done with no service Fee. Hands down. Top notch service
Dec 07, 2023
Highly recommend. Found their business on Yelp. I had a VW with what I thought to be a transmission issue and called to get a quote. After speaking with Tim he suggested I bring it in for them to diagnose the issue. They looked at it the next day and sent me a quote. Tim called and we went through it line by line. Turns out it wasn’t the transmission but two cylinders were misfiring. They made the necessary repairs and had my car back within two business days. They answered questions without making me feel I was a bother. Glad I have found a shop who can work on my VW besides the dealer. Awesome group of guys. Thank you Tim and Rich. I’ll be back!!
Dec 07, 2023
I was having trouble with my car window being stuck and Tim said bring it by and they will check it out. Less than 2 hours called me told me what was wrong and gave me an estimate. The parts were ordered same day. Tim also checked my oil and seen I was over due. His business worked with me when I was available. My car window is fixed and oil has been changed. I highly recommend Tim and Real World Automotive!!!
Dec 07, 2023
They really took care of our care and couldn’t be happier. Highly recommend them
Dec 07, 2022
Becoming to be a favorite.
Dec 07, 2022
I received a transmission fault warning and feared the worst. RK Transmission did a thorough diagnostic and found it was a sensor that needed to be replaced. They are very communicative and take the time to explain the issue. Highly recommend!
Dec 07, 2022
Really just stellar customer service and relations. Could not recommend enough if you need the work done. Worth the wait if they're busy.
Dec 07, 2022
Robert and his team were superb--in service, knowledge, communication, and pricing. Robert really helped us out with transmission problems in an older car. 5-star!
Dec 07, 2022
Robert will help you out, no matter what. He is not controlled by the business, and has the values of honesty that is much needed in the auto repair industry.
Dec 07, 2022
Very good to work with and finished work in a timely manner . Highly recommend them for your transmission repair .
Dec 07, 2022
We needed a part for a customer of our own and Robert was the man to turn to for this part. Thank you Robert, we will call on you again sir!