Red Mountain Tire & Automotive East Mesa

Nov 07, 2024

For what it’s worth, my experience was outstanding. They are courteous and attention to my immediate problem was also almost immediate. Within the same day, These folks received my old Prius, heard my problem, made a diagnosis and effected a remedy. Knowledge, experience, and pride mark this business as one you should be aware of.

Nov 05, 2024

Awesome service Second time over there and will back

Nov 05, 2024

The information that charged me 150.00 dollars for auto zone for FREE. Not only that when they looked at my car they didn't tell me there would even be a 150.00 charge. When I disputed the fact that Auto zone offers the services he delivered for free he AGREED. 25 years I've been going here. NEVER AGAIN ! They also told me my alternator was bad when Auto zone checked it they said it was NOT BAD. Red Mountain quoted me 1200.00 to fix battery and alternator that was not broken.

Oct 05, 2024

they are a great company and served me and many of my peers like no other company I've been too. they are nice with great costs and are quick at the most part. I recommend them over all other tire stores in the city.

Sep 05, 2024

Don't trust their website pricing. So I just went to pick my GMC Sierra truck up for 4 new tires and an alignment. Got a quote off the website for an "out the door price" of $2,047.86. Went in and they asked over ~$2,300. When I asked Jody the service advisor why the discrepancy, they stated that they don't know what is on their website. I then showed them a screen shot of their website quote. They stated the price for a rebalance has gone up. They they asked if I was paying by card, I said yes, so they said well we charge a processing fee (not mentioned on their website). Then when he printed out the invoice he said they also charge a shop supply fee of 3%. Seems the work they did was fine, but hidden fees, false advertising, and rude service isn't worth it. Would not recommend using them again. See the attached website quote and actual invoice. Seems pretty shady that they wouldn't honor their own stated pricing.

Sep 05, 2024

I was in desperate need of a tire repair, and I had to get to work. Liam helped with no issues. He told me yes we can fix the tire and I should be able to get back to you within two hours. Right on point he called me, tire was fixed and placed back on my car. Very nice staff would recommend. Big O up the street told me 3 plus hours and no guarantees. Red Mountain Automotive is the go to place.

Aug 05, 2024

I have been going to Red Mountain Tire for years and have always been satisfied with the service. I recommend them to my neighbors and friends with no reservations.

Aug 05, 2024

I was referred here to get repairs done for my car. I only got as far as the diagnosis, however, which was $135 plus tax. They did have a loan program, which they encouraged me to lie about my income for a higher loan. Which would've put me in financial trouble due to my low income and budget. They scolded me for being honest on the application and told me the full amount of my car repairs with a "told you so" attitude. Will look elsewhere for auto service.

Aug 05, 2024

Truly honest, knowledgeable, and trustworthy auto repair service. Took the time to research my issue and fix it properly. Kept me informed and explained my options in an understandable way. It's no wonder their always busy. Even so they will get you fixed in a timely manner. I recommend them first to anyone that asks.

Aug 05, 2024

Watch out women and elderly in the neighborhood! This place seems to be riding their coattails of a reputation, of always being so busy that they'll take advantage of and gouge us in a hot second. They seem to think we're stuck otherwise and we have to go to them. I called twice to find out how much to recharge my AC and they told me $210!!!! Needless to say, I have an appointment with another place where it will be full service, including dye, for "$134 out the door."

Jul 05, 2024

I brought my 1990 honda civic in to have my motor mounts checked. I then drove to my parents' house to hang out and as I was leaving, my dad shouted for me to come back because the rear motor mount bolt FELL OUT of the bottom of my engine onto the street.

Jun 05, 2024

On May 4th i took my 2003 jeep in to be looked at for a wheel shake . my jeep was put on the rack and i was told my front end was all bad that i needed a steering bar , ball joints ,tie rod ends and 4 shocks . Well they offered to buy my jeep and gave me a quote of $2539.10 to fix it . less than a month ago i replaced all ball joints, tie rod ends and shocks and steering arm. Let the buyer be aware of what kind of business they run. I was charged 71.90 to be lied to about what was needed thanks for your time invoice number113097 Service advisor was Liam Connolly and the tech was Andy Romero

Apr 05, 2024

Want to thank these three technicians for exceptional customer service to me as well as my vehicle. Service advisor - Liam Technician - Juan Technician - Marc The service was extremely professional and welcoming, my car was in and out in what seemed to be the blink of an eye, price for the services done was also very competitive, compared to Big O tires and others I looked into. My service advisor Liam and technicians Juan and Marc really left a positive impression on me. will be coming back for any future services. do yourself a favor and stop by! Was greeted by Liam early morning when I dropped off my vehicle. he was very friendly and welcoming and took his time hearing my situation and my possible concerns. really appreciated this since they looked extremely busy early in the morning. dropped off my vehicle for a AC check and recharge, Juan and Marc made sure my vehicle was in great shape for the upcoming summer heat, Juan's attention to detail while inspecting my vehicle was very impressive, although I was only there for the AC, he took the time to talk to my about my vehicle as well as show me any points of concern that came up during my inspection. very informative and willing to help. Marc finished off by getting my AC system ready to go and my AC is blowing colder than ever!

Apr 05, 2024

Will take my car for all maintenance! Everyone was very professional. The quote was spot on. Thanks yall.

Mar 05, 2024

From A2zcruisers cruising Arizona . you guys rock . great services and Maintenance fuel and emissions system cleaning . big box savings .,

Feb 05, 2024

I was a loyal customer for close to 8 years. I loved these guys and they completely held my trust. The last 3 visits ended that. 1). After an oil change I was told I had a power steering leak that would cost $1,100. I got home, and had NO drips on my garage floor (this car had never leaked fluid EVER). By morning there was a pea sized drip on the ground (what would YOU think?) It's dripped power steering fluid ever since. 2). Less than 3000 miles after $1400 head gasket replacement my cooling system burst. I had a mechanic come over and look at it and his immediate impression was that they had filled radiator with tap water (no ethylene glycol present, just rusty water). 3). I didn't know if I had any recourse. I just went in to explain what had happened. When I walked in the office was empty. Two employees were sitting on stools engaged in casual conversation. I stood there for a bit, they know I was there. A guy who looked like he would be comfortable in a Hell's Angel's jacket turned to me and just non verbally acknowledge my presence with a head nod. I asked if he could look up the invoice of my head gasket replacement and tell me what all was done to the car. He groaned a heavy sigh and acted like that would be a huge endeavor and said "It'll take some time". This guy was not happy with me. I cut losses thanked him for his time and decided this was no longer my automobile mechanic.

Feb 05, 2024

Truely aweful customer service. I went in for a quote and they acted as if i were bothering them. It blows my mind that an employee would be rude to a customer that they never met and miss out on thousands of dollars based on poor attitude. Gave two stars instead of one because i didn't actually have them touch my car so can't speak on their workmanship but ill assume they wouldn't care much about my vehicle.

Jan 05, 2024

I had my vehicle service several times, oil change, tire replacement, tire sensors touch up all fluid needed, check tire pressure and the front desk technician including the mechanics all have been awesome and honest in their duty of working at Red Mountain Tire & Automotive. I would definitely return again for car service. 🚗

Dec 05, 2023

Bad…real bad. Took my 2018 Honda CRV in for oil change (first time, also last). Next morning oil is all over my garage floor under my car….leak! I immediately take the car back. They say maybe the oil pan plug is bad……(ya right. It’s an iron bolt). Clearly the mechanic did not tighten the bolt properly. I drive out and my low tire pressure light comes on. I check the tire pressure….they are ALL low. Supposed to be part of oil change service. Bye-bye Red Mountain.

Dec 05, 2023

Called about trailer tires, was told in stock. Arrived and told they had to order them.

Dec 05, 2023

Everyone is very friendly and helpful!

Dec 05, 2023

Great and honest shop, brought my car in for a alternator diagnostic and they were upfront and forward about all the things they found and recommendations. Would bring in my car again

Dec 05, 2023

Great auto shop. They know what they are doing, and they got my repairs done quickly

Dec 05, 2023

Great experience! This is my second visit to Red Mountain Auto. I feel like I finally found a respectable and fair mechanic for my classic Lexus! They were quick to get me scheduled and honest about problems found and not found. Reasonably priced and friendly too.

Dec 05, 2023

Great place, very honest and trustworthy.

Dec 05, 2023

I had a nail in my tire and stopped by this shop to get it repaired. Gary and the young men took care of the issue. Easy process. No gimmicks or games. Thank you Red Mountain!

Dec 05, 2023

I’ve been taking my vehicles to Red Mountain Tire & Automotive for close to twenty years and they have always done a great job. In my opinion trust is the no. 1 trait I look for in a mechanic and they have never tried selling me something I didn’t need! That’s something you don’t find often these days. They are honest, knowledgeable and friendly. I never hesitate to recommend them to friends.

Dec 05, 2023

Just like old time repair shops. Honest guys who do good work!

Dec 05, 2023

My husband and myself have been using them for about 3 years now. They have replaced the tires on our Elantra and Versa. As well as providing the best price for synthetic oil changes. They actually care about the customers unlike jiffy lube and places like that which want to charge you $100 or more for an oil change. I work in the neighborhood as well at a restaurant and I enjoy when Liam comes to my restaurant to get amazing food from my restaurant. If you are looking for an amazing mechanic shop in north east Mesa this is the place to go. Honest and decent and they treat you like family. Thank you gary Liam and Jody and the whole team

Dec 05, 2023

Needed a shop open on Saturdays, my son and eldest grandson referred me to Red Mtn. They are very kind, locally owned, thorough and able to schedule appointments and get work done in a timely manner. Thanks everyone!

Dec 05, 2023

Outstanding service, have had oil changes,automotive diagnostic work , wheels,tires , Jody is awesome and very helpful, very thorough, thanks Red Mountain Tire !

Dec 05, 2023

Quick and friendly. Very upfront and great atmosphere. Had my van in and out pretty much in one day. I highly recommend going here and will be using them in the future if needed

Dec 05, 2023

Red Mountain Tire & Auto takes care of our cars, my parents, our kids’ cars - they are awesome. Great technicians that can diagnose problems with accuracy, fair and reasonable quotes - that are never higher when the actual work is completed. A few times they have even been less than the quote! We have purchased tires for like 6 cars with great warranties. The best part is that we completely trust them- to be fair, honest and of the highest quality. The staff is amazing as well!!

Dec 05, 2023

Since moving to the area, I have exclusively used RM Tire and Auto. Their work has always been impeccable, they are more than fairly priced , and the guys explain everything before they do what they need to do. I trust them 100%. Great family run business.

Dec 05, 2023

Started taking my 2015 Scion Xb to Red Mtn at the recommendation of my eldest grandson and son and have had no regrets. Everyone is friendly, educated and their prices are very reasonable. Thank you to Liam, Gary, Jody and Team! You’re the best!

Dec 05, 2023

Thank you so much for taking amazing care of my car! Truly stupendous work! Everyone was so friendly and attentive. Definitely will be coming here for work on my vehicle again when its needed. Appreciate your had work! Thankful my sister referred me. Thank you Jody!

Dec 05, 2023

Theses guys are the real deal Liam Gary Jody straight shooters their honest and they look out for you I'm 15 miles away only bring my car to them

Dec 05, 2023

They are very a very good, reasonably priced shop and they do phenomenal work.