Reliable Auto Repair

Oct 27, 2024

Good technicians definitely recommend them.

Oct 27, 2024

Great people, fast and friendly service. They're reasonably priced and have been very transparent.

Oct 27, 2024

My family and I have been bring our vehicles to this shop for almost 12 years now. Best shop in Houston. Robert and his Staff provides great services and treats their customers like family.

Oct 27, 2024

Wasted my time coming here. Needed a state inspection and when I arrived, told me that they don't do them although it is displayed as part of their services and on the building as an official state inspection location.

Oct 27, 2024

We all know can’t please everyone, but I recommend this repair shop I got my AC repair , I've been testing for a week to make sure my ac would not give me any problems since I spend more than I expected to be , but I can tell you that this guys did a great job ac still work great that I'm loving my car again thank you Robert & Chris

Sep 27, 2024

Great and honest technicians, repairs was done on point price was fair and communication with they was very transparent with no pressure. I Highly recommend this repair shop to everyone.

Sep 27, 2024

I recommend Reliable on perry road to anyone who has any car problems, My Toyota is everything for me and this guy's took good care of it. Honest, professionals and helpful is what they are.

Aug 27, 2024

Excellent service every time I come. Robert is very helpful with providing details and ensuring you have everything you need to drive safely.

Aug 27, 2024

Great Service! Great People! Great Team! Highly recommend, mechanics and staff are great! Especially Chris and Robert, they've always help me with my automobile needs and parts... Especially Chris when it comes to locating rare parts! They get you in and out...this is my go to place!!

Aug 27, 2024

Recomendado,al 💯 este taller de mecánica muy bien servicio.en especial de el señor Robert.i Chris.

Jul 27, 2024

Good experience in&out oil change ..nice waiting area&view to see your car been worked on

Jul 27, 2024

Robert and Chris never disappoint!! Always honest and quick with a solution/repairs!! Keep it up guys!

Jun 27, 2024

Great work…thank you :)

Jun 27, 2024

I just called to make an appointment and the guy answered the phone with a real nasty attitude, horrible customer service .. He act like he didn't want my business. I decided I was going to take my money and my business someone else.

Jun 27, 2024

I was having car problems , I took my car to different shops around the area and no one was giving me an straight or an honest answer , I was really frustrated and tired of dealing with all this nonsense, a friend of mine recommended me to Reliable, Mr Robert and his team got together they did the proper diagnostic and after a day and a half my car was finally fixed and back on the road .I recommend this place 100%

Jun 27, 2024

My car was having mechanical problems after the bad storm, I took my car to Firestone on grant road and the guy told Me I needed a new engine. I was skeptical because my car was still driving but had no power and I called reliable auto repair and they set me an appointment for the next day and I took my car in after an hour they recommended me to change my spark plugs, two ignition coils and my engine air filter. I was back on the road and my car was fixed. Robert is a honest and trustworthy and went out of his way. Thank you so much and I will recommend this shop to friends and family.

Jun 27, 2024

Satisfecho con el servicio e hicieron un exelente trabajo en mi carro. Muy confible y recomendable.

Jun 27, 2024

Very clean shop and professional service

Jun 27, 2024

Very good work, excellent service and very professional.

Apr 27, 2024

Brought in a 2016 Hyundai that was having issues where the car would just stall. They had the car for 2 days and did a series of diagnostics and determined it was most likely the rod bearing issue that is known on the 2.4L engines. They called the Hyundai dealership and confirmed it was covered under the warranty program for that issue and let me know. Had the car towed and Hyundai confirmed and is replacing the motor free of charge. The guys at Reliable were very professional and HONEST throughout the whole process. I'm an engineer and I know engines and these guys were spot on throughout the troubleshooting process. I highly recommend them for any repair needs and will be going back for any future needs. Good repair shops are hard to find and I just found one.

Apr 27, 2024

Robert is the most professional mechanic you will come across. He always does a thorough inspection and only advises what is absolutely needed. All the staff are knowledgeable. I take all my cars here. Ignore those negative reviews.

Mar 27, 2024

Been going to them for years. Robert is really nice and professional and no issues after their repairs.

Mar 27, 2024

Robert is so knowledgeable and personable and I trust them explicitly.

Feb 27, 2024

Chris has outstanding customer relations skills I'm about to make another appointment for another job using Reliable Auto Repair

Jan 27, 2024

A very honest and fair place of business.

Jan 27, 2024

This is an excellent company. We have used them for years for oil changes and minor maintenance. They are competent and honest.

Dec 27, 2023

September 2023, I dropped the (Discount tire paperwork form) off to this Perry Rd location, so that I can get my tire bolt stem fixed. I gave the form to the guy that states he's the owner of the company, which is the guy that sits on the Left end when you first walk into their establishment. This same person held on to my document for 30 days. Once it got close to the 30-day expiring date, the owner reached out to me via voicemail while I was out of town on vacation. He stated on my VM "they now have my part, and to call them so they can schedule me to come get my Tire stem repaired". Which I did as soon as I got back in town. I contacted the owner to schedule my appointment to have the repair done, He then began to go back and forth with me on "how he wants me to go back up to Discount Tire so they can print me out another Form because the form that he originally had has expired after 30 days". I then stated to him "why did it take him to the end of 30 days to finally reach out to me". I also asked him, "why did he hold on to my document close to the time expiration date to finally reach out to me", he avoided my questions, in begin to put all the blame on Discount Tires, he also began to say multiple times how "he's not the one that broke my tire stem, and that I need to go back and get another form". I asked him if I could speak to a manager, he stated to me that "he's the owner of the company, and there's no one else above him". I didn't think that it was fair for him to make me do more running around. I also informed him that I was out of the way and it would be a drive for me, But he didn't care, he continue to cut me off and repeat that "it's not his fault". I then asked him "is there another way he can get the form from Discount Tires without having me to drive out of my way to go get another form" he stated "no". He didn't care, didn't have any compassion, no understanding, nor respectful. I told him that I will go back to Discount Tire like he want me to do, and redo the forms all over again, and bring it back up to him as he told me to. December 8th I arrived back at his business and handed him the form, he looked at me with a funny sideways smile on his face as if he wanted to say something to me, which he did. He stated "wasn't you the one that I spoke with on the phone 3 weeks ago", what a fake side ways smile on his face. I stated, "yes I'm the one that you spoke to". So he felt like being real petty, worse than a woman, and felt the need to point out on the paper about the 30 day on the document. And then he kept saying over and over again "is this a Honda Civic", with a funny sideways smile on his face, I said "no it's a Honda accord", twice, I'm not quite sure what he was getting at. Then he goes back talking about the conversation we had over the phone 3 weeks ago, as if he couldn't let it go. At this point, I know he can see the frustration clearly on my face, So I stated to him, "what is the problem, I thought we already talked about this and got everything squashed 3 weeks ago, I thought that we came up with an understanding and we let it go, you really made me come all this way just so you can see me face to face and talk mess to me about a conversation that happened 3 weeks ago over the phone". He looked at me and he giggled and pushed my paper back towards my face, and stated "this is my company, I'm the owner of this shop, and I do not have to do the work for you, I can refuse to do the work for you". So I then asked him "so what is it that you want me to do", he stated "go back up to Discount Tire, and have them to send you somewhere else so you can get the work done, because I am refusing to do it for you". I stated "okay that's fine". Let me say this, God sees everything. He saw your wicked heart and your Wicked Ways. Clearly you don't believe in the higher power. I am here to let you know how powerful God is. I don't have to pray for karma to come your way in the most harsh way, because God is going to get you when you least expect it.

Dec 27, 2023

These guys have worked on our 2013 Chevy van and our 2020 Durango SRT. They diagnose the issues, quote a fair price, and do (correctly) what they say they are going to do. AND they don't drag their feet.I highly recommend them.

Nov 27, 2023

*** SCAM WARNNING *** This place is scammer. They kept my car for 3 days. Did zero repair and forced me to pay labor cost for no repair. The guy who claimed to be the owner (Robert) was lucky today that I controlled myself while he was racist and nonsense .. You are lucky man today ROBERT!

Nov 27, 2023

I am very pleased with the service I received at Reliable service. Chris the service mgr was very helpful. I was in and out in 30 min for and oil change. I would recommend Reliable Service to anyone. Thank you Chris for all your help

Nov 27, 2023

Very professional and fast. Thanks