Rey's Auto Repair Services

Dec 03, 2024

Muy buen servicio.

Dec 01, 2024

I am glad I found this guys. Great service and friendly staff. I would much rather to support local business like that than going back to dealer center

Nov 14, 2024

Unprofessional and Unethical Business Practices SHORT VERSION: Be cautious dealing with this shop. They have no idea what they are doing and will just randomly change parts until they find what’s wrong with your car (as mentioned in other reviews). Any promises they make are not to be relied upon, and they are complete gaslighters and liars in my opinion. I usually don’t leave bad reviews but I am very disappointed in this team. I came to vet them because I needed a good mechanic for a deceased client with a large collectible cars collection, and I am so glad I did not have time to hire them for this job. That’s the beauty of the USA: You never know how many thousands of dollars you leave on the table when you screw someone over a few hundreds. I hope karma will get them in their business, they are terrible. LONG VERSION: I had a very unfortunate experience with this shop, particularly with Daniel and his brother. Here's what happened: * I came to see them in November 2023 and mentioned that my tire was slowly deflating on the highway between Naples and Miami. I said “it seems it’s only when the car drives on the highway and very slow. Maybe the valve stem or maybe a small leak”. Daniel wasn’t sure. I got the car back after oil change and they said “we couldn’t find anything wrong. Could be the tire or the rim” * By March, the tire was still deflating, now more quickly albeit still slowly. I brought the tire back and —since I work 60 hours a week— told Daniel, “well lets change the tire and if its not it, we will know its the rim.” Daniel said “sounds good.” At no time did he mention that we could just change the valve stem for 15$ instead of the whole tire. * I changed the tire and… Still deflating. I said “well if we change the whole tire it can only be the rim no?” He replied “yes must be it” (I have text messages), I sent him a link for the rim and he confirmed it was the right one. * Now 3 weeks and 550$ later, new rim, new tire, still same issue! Finally he told me that he admitted that he changed the tire but reused the same valve stem, and it turns out the valve stem was the issue. * Both Daniel and his brother tried to gaslight me and said it was my fault and they only followed my suggestions, that I should have told them to change the valve stem. So be aware that if you take your car to their shop, you also have to do the thinking for them and diagnose and fix the problem. * I was fuming. Rey was here and when I explained my situation, he seemed sympathetic and admitted they should have started with the valve stem first. * Daniel spoke with him and told me “we will refund you for the tire” (they lied to the manufacturer saying the tire they gave me was defective — which is stealing). And he told me “we will sell the rim within few weeks and give you the difference so you get your whole money back”. * Months passed without any progress. By June, after repeated inquiries, I suggested they give me $300 instead of $550 just to resolve the situation, but was told to wait longer. * I discovered that the rim was listed online at a price very close to what I initially paid ($530 vs $550), making it unlikely to attract a buyer. This showed me that there was never a real intention to sell or refund me. Daniel accused me of leaving a negative review (which I didn’t but I am now doing) and said they would no longer refund me anything beyond what they sell the rim for. * Now 9 months after the ordeal, the rim still was not sold and I came to speak to Rey (who seems to have semi-retired) to see if he would honor his word to me. Probably like father, like sons (unprofessional, liars) but I will never know! * When I went back to retrieve the rim today, the interaction was unprofessional. Daniel’s brother told me “I could simply throw your rim out and tell you to F… off”, and no refund was offered, despite their initial promise back in March. The rim was new and is now scratched. I will put it online for you $150 and move on.

Nov 07, 2024

First time coming to them to get to them. I got an oil change! It was a great fair price. Lower than where I had been going. They also had amazing customer service! And even touched up an issue with my rear bumper. I’ll definitely be back!

Nov 05, 2024

Couldn’t ask for a better place to get my car fixed

Nov 05, 2024

Everyone knows that it’s very hard to find a genuinely good , professional and honest mechanic … maybe near to impossible ! But these guys at Rey’s are exactly that !!! They’re also great people and saved me a lot of trouble by taking my car in while being completely swamped with work . They understood my critical situation and my car was done by the next morning and charged an absolutely fair great price !!! Now I have a mechanic in the area that I can proudly speak about . Thank you Daniel for everything and for the battery for my remote ( extra benefits ;-)) This auto shop is a rare find in today’s world . Glad I found you guys ! Thank U

Nov 05, 2024

Fantastic experience as always. For the last four years this gentleman’s are keeping my car in great shape.

Nov 05, 2024

Love working with this place. Steve runs a tight ship. I went to 2 other mechanic shops due to a tire that kept getting deflated and they kept telling me nothing is wrong with it. These guys quickly found the problem, fixed the tire, replaced my oil, did the rotation and even sent me a progress video. Incredible service, don't look any further.

Nov 05, 2024

Steve fixed it very quickly. Excellent and very friendly service, highly recommended!

Nov 05, 2024

Very easy and fast.

Oct 05, 2024

Best place to go if there is an issue. Always responsive, helpful, reliable and trustworthy. Would recommend this place anytime.

Oct 05, 2024

Honesty, Integrity, affordability and quality… if you’re getting two out of four then your are doing great when it comes to getting services done by anyone. These guys hit every single one of those qualities and they have a great track record within the community. I would trust these guys with anyone of my vehicles.

Oct 05, 2024

If you’re looking for an honest mechanic with a great heart, I recommend Reyes auto repair service. Steve and Ray were amazing. I went in today as a walk-in because my car was giving me a check engine light when I get there they were fully booked for good reasons, but Steve made it an emphasis to at least run the computer and check the car out. In doing so he noticed there may be something wrong with the oil pan. But he didn’t just tell me what the code said on the computer and send me away. He went ahead and lifted the hood and checked the oil on the engine. When he took the measurement of the dipstick, he found out the engine was bone dry, Mind you I just replaced the oil at “Las brisas” two days ago don’t ever go there they’re crooks and are unexperienced mechanics. Steve went ahead and filled my car engine oil to the proper measurement as he did so he also educate me on the importance of always checking the car after it is serviced by anyone. At the end, when I asked him how much I owed him, he told me not to worry about it. I have never been to, a mechanic shop that would do that. He was just worried about my safety and the condition of my car. Reyes Auto repair Is my new mechanic I would never go anywhere else. I’ve never been treated so well. They make you feel like a true valued customer. All the staff were friendly and amazing and the owner of Ray and Steve are just astonishing , We need more people like them in this world. Thank you again. Steve and Ray I’ll be back for all my mechanic work.

Oct 05, 2024

There are a lot of mechanics in the area, but I wouldn't take my car anywhere else. Daniel, Steve and the rest of the team are all fantastic: responsive, communicative, honest, and fair. I've had to take my car in for numerous issues (it's super old, so it has a lot of issues), from a new battery to an oil change to replacing coil springs and brake pads, and they have always done an amazing job. Thank you Rey's!

Oct 05, 2024

This will be my new go to mechanic. They do a good honest job, explain everything and keep you updated, at a reasonable price point.

Oct 05, 2024

Took my car last year it was my alternator they did a great job very helpful explaining.. what was wrong with my car haven't had a problem with it again ..

Oct 05, 2024

Zero wait time, excellent service 👌🏼

Oct 05, 2024

best service i’ve had! i’m very new to car repair, as a young person on my own, and steve really took great care of me. he sent videos of the diagnostic, and was even concerned about how other auto shops treated me. he was incredibly attentive and my car is working perfectly now! i fully recommend and i’ll absolutely be returning and sending all my friends here

Sep 05, 2024

Best mechanic I've ever been to! Rey and his son are both honest and great at what they do + the prices are unbeatable. Wouldn't go anywhere else.

Sep 05, 2024

Bien

Sep 05, 2024

Daniel was awesome, the whole process was smooth and easy. Reasonable prices for great work >> look no further for an awesome reliable mechanic

Sep 05, 2024

Excellent service! Was recommended by a close friend and I'm glad I went through with it. They fixed my ac and gave a reasonable quote. My go-to spot from now on!

Sep 05, 2024

Fast service, professional work

Sep 05, 2024

Highly Recommend! I just moved to Miami and was looking for a mechanic. Daniel has been such a huge help throughout getting my compressor and brakes replaced. He put in the extra work trying to find us the best deal for parts, and kept us in the loop the entire time. 10/10 Highly Recommend. This is definitely the place to go.

Sep 05, 2024

I had a nail in my tire, but it didn’t puncture through the sipes, so they removed the nail for free. Service was quick and the shop guys were super friendly — I was in and out within 20 minutes, unscheduled.

Sep 05, 2024

Steve was super helpful! I brought my car in and he took a look at it within 5 minutes when I told him I was worried about my car leaking. He fixed it and I was on my way within 20 minutes!

Sep 05, 2024

Steven is such a life saver!!! Super sincere super honest guy and such a great team! I wish y’all were in Tampa. Thank you for taking us in even though you were super busy. THIS IS THE PLACE IN MIAMI FOR AUTO SERVICES!!! Y’all were the MVP’s

Sep 05, 2024

You guys were amazing. Yall didnt have to take us in, but still did. Were are super grateful for you guys, quick service, great communication, and great place overall. Steven, you and your team are wonderful. Wish you nothing but the absolute best in life for you and your team.

Aug 05, 2024

Always a good experience at Rey’s Auto Repair. Great service and prices are fair. Really nice staff, very professional. They’re always super accommodating, respectful, and honest. Highly recommend. Ask for Steven.

Aug 05, 2024

As a woman, I've experienced a lot of frustrating experiences with other mechanics making assumptions about my knowledge and attempting to take advantage in order to make a quick buck... Absolutely not the case here. The team is respectful, reliable, responsive, and super quick! They also have a one-year warranty on their work, so if you do happen to have trouble with a repair they did (you won't) you'll be able to head back in. Cannot recommend them enough.

Aug 05, 2024

Excelente servicio.

Aug 05, 2024

Excellent Service would recommend to anyone. Daniel is very knowledgeable!

Aug 05, 2024

Friendly, straight to the point, & reasonable guys, recommend!!

Aug 05, 2024

Great and friendly service, after visiting several of BMW mechanic shops and without receiving any solutions , just telling me to wait for 3 weeks to schedule an appointment. Rey's Auto Repair Servise, was the only one Mechanic shop that check my BMW , the same day found the solutions and parts! Thanks one more time for fixing my vehicle!😊

Aug 05, 2024

Had a great experience! My car would not turn on and they came to me fixed the problem right away! Haven’t had problemas since. They’re always super accommodating, respectful, and honest. Highly recommend

Aug 05, 2024

Honest , hard working people. Love to see it! Thanks for the great work guys

Aug 05, 2024

I am giving 5 stars under protest- EXTREME protest… Picture this- 2009 Honda Civic, 240K miles… I planned to have this car for 6 months… Well, coming up on a year and still going strong… Thanks to these guys… Steve made a lot of mistakes- gave me his personal number- huge mistake… He should have blocked me… What does this guy do? ANSWER!!! Weekends, late night, early morning… My old 55 year old female self is annoying- but does Steve show any obvious frustration? Nope… Zilch… Nada… Always a smile… Always takes the car in on short to no notice… And teaches me a thing or 2… Found out someone hit my car- because of Steve… This place went ABOVE & BEYOND Everything explained- Recommended services explained- with recommendations on where to get done what they don’t do!!! OMG… My little car runs like any new car would and then some… Steve and his team treat my car like a baby- They know every scratch, every piece of the car- and they protect her… When I don’t… So I am forced to give 5 stars but I DON’T WANT TO!!!! Triple that at least is deserved… These young guys could sell me a swamp and I’d buy it- They don’t… They’re honest, hardworking, and kind young men… If they work wonders with 15 year old cars, I can only imagine the magic with newer ones 20⭐️

Aug 05, 2024

I had my tire repaired and was impressed. Steven repaired my tire in minutes. It’s like new again! Great service!

Aug 05, 2024

Uber shut me down after I reported driving through 3 feet of water on a ride and hearing a noise. Daniel diagnosed a piece of plastic cover dragging on the ground, put the car up on the lift, re-attached the plastic to the body with zip ties, and had me back on the road and approved with Uber within 15 minutes. They did a diagnostic, visual inspection, and were very professional. And I was out the door for less than $50. I found an amazing mechanic. FIVE STARS!!! These guys saved the day again. I blew a tire in the express lanes last night. I was towed out and noticed issues with the plastic around my wheel well. Daniel rescued me again. I can’t say enough great things about these guys.