Rick's A/C & Radiator LLC
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Review highlights
"They were extremely nice and professional. They fixed my problem in less then 2 minutes and extremely affordable. I HIGHLY RECOMMEND THEM TO EVERYONE ASKING. The lady …"
"The staff was very friendly, especiallly the young lady running the office."
"Way overpriced quoted me $257 got it done for 85 in another town"
Overview
Categories
Auto repair shop
Directions
4004 Sames St
Waco, TX, 76705
Phone number
Call: +1 254-799-1438Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (32)
Dec 07, 2024
I had an unexpected issue with my cars headlights. They were super efficient and genuinely cared and had me fixed up and back on the road. Can’t say thank you enough to this establishment. 😎
Dec 07, 2024
I had to get my radiator replaced on one of the busiest day of the year and they got it fixed up the next day at lunchtime. Much better than any auto shop I’ve ever been to. They are very nice and will to listen to your problems and handle it professionally. Thank you Rick’s!
Dec 07, 2024
atención. Lugar, muy profesionales, Mecanicos muy Eficientes y Capases.
Nov 07, 2024
Rick & crew are awesome! Great, honest mechanic.
Nov 07, 2024
These folks are incredibly friendly and you can tell they are honest in their assessment. They attempted to fix my A/C in the least expensive way, but ended up needing a full replacement. I highly recommend them!
Sep 07, 2024
I highly recommend Rick's! I give them a 10+. Not only on the work they did of putting a new AC in my grandson's 95 mustang but customer service. Dee the secretary is so sweet and very helpful. Rick the owner is awesome. If you ever need not only your AC fixed but most any kind of Mechanic work Then I highly suggest you go to Rick's!
Sep 07, 2024
Professional and helpful.
Sep 07, 2024
Ricks not only does excellent work, but they go the extra mile to help clients resolve their issues. They would get a 10 star rating if there was one. Highly recommend them
Aug 07, 2024
I used Rick's for some A/C repair a little over a month ago and was extremely pleased with the service and price. My A/C went out again and I called them this morning to book an appointment and they told me to bring it in today and they would work me in. I received a call a an hour later to tell me that a part that they put on failed and that they wanted to use a different part that was $45 more but would solve my problem. She told me that there would be no labor cost because it was their fault. I appreciate the honesty and integrity from them and will be using them again. THANK YOU RICK'S
Jun 07, 2024
Rick’s AC is the best automotive shop in Waco!! They have the best staff and are very reliable. Any car problems I have, they always help fix them plus more.
May 07, 2024
These guys helped us get our rental cars fan working again, and saw us right away as we were traveling through. We couldnt be happier with them!
Feb 07, 2024
Absolutely love the customer service! Honest business and quality work!!
Feb 07, 2024
Asked for a quote and was never called back
Feb 07, 2024
Did my dad a solid so you have my business from here on out.
Feb 07, 2024
Excellent honest people ! They find the problems the dealerships can't. VERY knowledgeable 😎
Feb 07, 2024
First time customer and we are highly impressed. They replaced the clutch on our truck, quickly and efficiently. The staff was very friendly, especiallly the young lady running the office. We'll definitely recommend to friends and family.
Feb 07, 2024
Honest, dependable, timely, guaranteed work. Front desk staff is friendly and knows what is going in with your vehicle. Highly reccomended.
Feb 07, 2024
I had a wonderful experience at this place! The staff was incredibly friendly and provided excellent customer service. I brought my vehicle in for some issues, and they quickly checked and assured me that my compressor was fine and my car had sufficient freon. Although they didn’t have an updated scanner for my specific vehicle, the woman at the front desk was understanding and communicated effectively throughout the entire process. I truly appreciated their professionalism and helpfulness.
Feb 07, 2024
Love the place.. cars running brand new and ac is sooooo cold now. Thx Rick, Dec and everyone there.. DaraMusick♡♡
Feb 07, 2024
My daughter took her 2005 Lincoln ls here due to heater blowing constantly. Dee was rude to her on the phone and when I called to see what the problem and cost was I was told $680 card $650 cash to get the DCCV changed. I ended up paying $170 for the part and had it changed in 20 minutes. One bolt 3 hoses and an electrical connection had to be removed. The only reason I gave 2 stars is because one of the guys up there was polite and helpful. Besides that I feel like they pray on gullible young women and they lack the courtesy required for good business (I’m talkin to you Dee) I wouldn’t have someone like you at my business. You was also rude to my wife on the phone. I hope the people reading this review take what I say seriously because businesses with poor customer service do not care about their customers. Price gouging is another indicator of poor customer service. Her air conditioner works fine now thanks to Ol Dad. I appreciate the helpful gentleman, you should go work somewhere better than Rick’s.
Feb 07, 2024
Pretty good place to go. Got some work done by them about a month ago, I did believe the price was a bit high, but the job was fixed.
Feb 07, 2024
Quickly diagnosed and fixed my broken AC. Everyone was super nice and they took the time to explain what was wrong and what to look for in the future. Highly highly recommend!!
Feb 07, 2024
Rick’s A/C replaced my radiator and thermostat in May 2023. My car had reached 10 years in age and the radiator had been slowly leaking and built up corrosion all over the cooling columns. The job required both taking the front end body off the car and recharging the A/C. I took the car to Rick’s around noon Tuesday and he had the new parts installed and service completed by Thursday at noon. He was very reasonable in his charges and I am happy with his service. I would not hesitate to refer friends and relatives to his shop that need radiator replacement or any service related to the cars cooling system. He has been in business at this location over 30 years.
Feb 07, 2024
They are very good,, on top there game
Feb 07, 2024
Took car for my AC not blowing cold. They found and fixed the problem within 3hrs. Crew friendly and helpful front desk lady was amazing, will return. Sry bad with names lol
Feb 07, 2024
Way overpriced quoted me $257 got it done for 85 in another town
Feb 07, 2023
Absolutely amazing place to go to get your car worked on.
Feb 07, 2023
My family has been going to Rick's for a couple of decades now. The absolute best and most honest and trustworthy mechanic in Waco.
Feb 07, 2023
They always take care of me, and are always so nice! 10/10 Ask for Dee!!
Feb 07, 2023
They were extremely nice and professional. They fixed my problem in less then 2 minutes and extremely affordable. I HIGHLY RECOMMEND THEM TO EVERYONE ASKING. The lady answering the phone was so helpful and polite, she was very caring for my kids in the car. The man who worked on my car was very helpful, FAST AND PROFESSIONAL! I will most definitely be coming back in the future for any work I need done.
Feb 07, 2023
Was looking for someone who reliable, an trustworthy, was recommended to them by a friend, was not disappointed. They were friendly, and explained to me what was going on with my truck, turns out it wasnt the transmission. Will definitely go back to them.
Feb 07, 2023
absolutely the best in town. He's a great guy who will tell you how it is and prices are fair.