Rick's Service Center

Sep 07, 2024

Solid mechanics. There was a pricing issue with my CarShield warranty, but I respected their stance on the matter.

Sep 07, 2024

The best diagnosis, best advice, and the best and thorough repairs. I was thinking about selling my truck before Rick’s made it run like brand new !

Jul 07, 2024

These guys rock! Trustworthy and very good at what they do. When I called in for updates they were honest and accurate. They were excellent advocates for us getting work covered under our warranty!!

May 07, 2024

Very trustworthy! Although it would be nice if they saw the vehicle on the say they could ( this time, said Monday but didn't get to it until Wednesday.) But that is the nature of the business...helpful and reasonable prices.

Mar 07, 2024

I literally just got my car towed there last night running and brand new battery starter etc. I get my car the next day and now it wouldn't even turn over as if my starter is bad .

Dec 07, 2023

Amazing and fast service. I will not take my car anywhere else.

Dec 07, 2023

I never leave negative reviews, I find them petty with a good explanation or misunderstanding; until now. We dropped off a new work van that had a burning smell. After a week we had eliminated stuck calipers, rubbing belts and air motor burn out. I finally found the culprit in that the previous owner had Way over filled the break fluid reservoir. All of this information was communicated to Ricks prior to dropping the working van off on a Friday. We told them we needed to pick the van up the Next Friday. One week. A week later, we left two messages, one on Thursday afternoon, and one at Friday 9:30 AM looking for status. No return call. At 11:20 Friday we decided to go pick up our van regardless of condition. We were told that they visually inspected the brakes, saw no cause for concern, but they still needed to drive the van to heat up the brakes to find the problem - One week after we dropped it off. Well, after a week I found the problem persists, the reservoir is still too high and the brake fluid smells "burnt" and was never touched. I really don't know what this experience was all about. However it will be a little while I will be back.

Dec 07, 2023

I’m a new customer and due to the professional, prompt, and courteous service that I received Rick’s Service Center will be the ONLY business that will be servicing my truck from now on.

Dec 07, 2023

OUTSTANDING!!! Was in a pinch in town visiting family. Was to leave to go back to NC on Friday, car had been making an odd noise the day before. Desperately searched for a place to get it in the morning before leaving, NO luck till I remembered when I lived in Oaklandon 15 years ago, I had taken my vehicles to Ricks, so drove there to find still in business, and the following is a testimony to one reason why. Expressed my desperation to Marc, he immediately test drove the car then pulled it into the shop, wanting to at least try to identify the issue for me, this being around noon, soon determined it was the wheel bearings. He provided a written estimate, and said he could have it done that day, as long as no other issues were found during the work, thankfully there were not, and just after 4pm that day , he called and said the car was ready!!!! So I was able to make my drive back home the next day as planned. THANK YOU.. THANK YOU. THANK YOU.. to Ricks Service Center, Marc and his crew..

Dec 07, 2023

They changed the timing set, turbos and gaskets.Also flushed the cooling system and changed the oil. Quick turnaround time for the amount of work that was needed.

Dec 07, 2023

This was my first time going to Rick's, but it won't be my last. They were fast, reasonable, and made sure to explain everything.

Dec 07, 2022

Wanted to send a big thank you to the team at Rick’s Service Center and Marc. Recently brought my son’s Jeep Liberty to Rick’s after discovering some major concerns from another opinion in town that needed to be addressed. Since Rick’s and Marc have done good jobs for us in the past we trusted their second opinion. The work that needed to be done was a big undertaking on their part, especially during chaotic times for the car industry. My family and I (my son especially) are very grateful for their time and efforts.

Dec 07, 2022

I have been going to Rick's service center for about 4 years and there's no where else I will go. I've gone to car x and my dealership and no one compares to how great this place is. Marc is always super helpful and goes out of his way to make sure you are completely satisfied. I had an issue with my tires not keeping air and took it to discount tire where they told me I needed all new wheels which would cost around $1000. When I told Marc about it he said that's them just trying to get more money for something that can be easily fixed for way less. They did the repair on my wheels and it only cost me around $130. I have had many issues with my dealership not listening to me about things being wrong with my car. When I took it to Rick's service center they were able to tell me exactly what was wrong and what needed to be done. Marc called my dealership and made sure they got the issues fixed for me and they did. (they were issues that were previously "fixed" by my dealership but my warranty required me to get it done by the dealership since they had already tried to fix the issue, so that is why Rick's service center was not able to do it for me. Don't buy a car from Ray Stillman btw). Recently I had yet another issue with my car that is partially covered by my warranty and Marc has been in contact with my warranty company many times to make sure things are getting handled. He even tried to get my warranty to cover more of the cost of the repair for me (thank you Marc!). No matter how far of a drive I have to do to get here I will always choose this shop over anywhere else. I highly recommend!!

Dec 07, 2022

Rick put the pressure on to fix my abs system 4,000.00 later and a program to fix car that I never received. His Dad was a honest person son not so much. Never again

Dec 07, 2022

Very good and friendly staff. Service is to the point. They will describe you the issue and solution as well. No hidden cost. I have been visiting them over 4 yrs now. Highly recommended.

Dec 07, 2022

We were in Indiana from out of town and they were able to get us in the same day for an emergency brake issue, even though they were booked out for two weeks. Awesome service, honest and very reasonably priced.

Dec 07, 2022

You cannot beat the customer service at Rick’s. I’ve newly moved to the area and needed an oil change and tire leak check. They were so nice, especially when I had to reschedule my initial appointment due to a family emergency. Everyone is super friendly, courteous and they don’t try to sell you services you don’t need. I will definitely be coming back to Rick’s for all my auto needs.

Dec 07, 2021

Good service with up front pricing on work to be done.

Dec 07, 2021

Great Service. It will take a minute. They are busy. But that is a good thing

Dec 07, 2021

I have used Rick's twice. The first time, about a year ago, I had an issue a previous mechanic had "fixed" 4 TIMES! I was beyond frustrated and losing hope. I came here under recommendation of another (during peak COVID) and within a week the problem was finally and TRULY fixed; at a reasonable cost. I could not have been more pleased with the kindness, professionalism, and work done. Because a week, to fix the damage done by the prvs mechanic, was lighting fast! However, due to the previous issue...my car has additional issues. I dropped my car off Monday (5/23) and received a call EOD, Next day. The news is bad, very bad. But not to the fault of Ricks....their previous work has held true. So, after I got my assessment from Rick's, I asked my hubby to read over it... (my hubby is a commercial vehicle mechanic) and he confirmed everything Rick's told me was wrong....& confirmed the quoted price. Mark was not only understanding that I couldn't afford that HUGE price tag, but was patient with my irritation- concerning the prvs mechanic's follies. In short- even if I don't get this vehicle fixed, I will NOT take future vehicles anywhere else but here. They've earned my business, but more importantly, they've earned my TRUST! I HIGHLY recommend.

Dec 07, 2021

I’ve brought my car and my wife’s car here several times now and the experience has been great every single time. Great customer service, quick, fair prices, and I will definitely be coming back!

Dec 07, 2021

Love rick he is an amazing guy. He will tell you if there is something really wrong with your car

Dec 07, 2021

Mark is always helpful,we appreciate Rick's Service Center.

Dec 07, 2021

They do not install customer supplied performance parts. However, they will install those same parts if purchased from them (aka price markup). No warranty was asked for or implied by me.

Dec 07, 2021

Took my car there. They had my car for over a week and never looked at it! Wouldn't answer the phone or return my calls. Went to another place and did everything in A DAY!!

Dec 07, 2021

Two stars as they have helped in the past, but these past two times have not been good and I will not be returning. I made my last appointment a week in advance, and went 4 days without hearing a thing before I decided to just go get my car. When I picked it up they charged me for rebuilding my car door; why I have no idea as it had nothing to do with my requests. Then when I got the car home none of the door locks, windows, side mirrors worked - and they were fine when I dropped it off. So not only did they do nothing to repair the vehicle for 4 days straight, they actually made it worse and charged me for it. Quite a shame as I was happy to find a local car shop but now I'll have to look elsewhere.

Dec 07, 2021

a great place. We've used them for all of our car care for almost 20 years. They do great work, staff is knowledgable and personable. We highly recommend them.