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Ricky's Automotive Repair

5

4

3

2

1

4.3
(167 reviews)
Review highlights

"Incredible communication, and quick service! I’m beyond happy with the services I received at this location. I highly recommend anyone and everyone to bring their vehicle …"

"Great service great people keep up the the great work oh great management💪"

"Unhappy with the price estimated for alternator and battery replacement."


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Nov 22, 2024

I've used them a couple times for alignments the are quick, good and very polite with reasonable prices.


Nov 06, 2024

Awesome experience with this company for the first time today! Randy was timely efficient prompt professional and cost-effective great price too cross the board can't say enough about the service I received from these guys today Will be using them again for sure in the future!


Aug 06, 2024

Thank You Ricky's Automotive Repair 10/10 service 5 star rating. Ricky's understand that it's your vehicle and how important it is you. They have timely repairs, they help as best as they can all you gotta do is talk with them. Friendly service and staff. Thank you so much for all your hard work and help y'all have giving me, will be returning every time for the great support. Thanks.


Aug 06, 2024

Took my car to Ricky's and got the best service I ever had


Jul 06, 2024

Best AutoMotive in Jacksonville!


Jul 06, 2024

Five stars.


Jul 06, 2024

Honest and amazing service! Definitely coming back again


Jul 06, 2024

The neighborhood go to for car repair. Thanks for the rescue.


Jul 06, 2024

Very professional and super helpful.


Jul 06, 2024

Very professional, timely service and a warm environment good prices considering everything I had done they gave me a good discount!


Jul 06, 2024

Ricky‘s auto repair shop is awesome they fixed my car in a fast and reasonably cheap manor thank you!!!!


Jul 06, 2024

Ricky’s automotive repair shop I had troubles with the engine they were able to diagnose and fix it in a timely fashion and was fairly fair on prices!


Jun 06, 2024

fast, honest & friendly service 🥰


Jun 06, 2024

Fast and reliable service


Jun 06, 2024

I got my alignment and four new tires here. It was done super fast and efficiently for a great price. Customer service was top tier.


Jun 06, 2024

Incredible communication, and quick service! I’m beyond happy with the services I received at this location. I highly recommend anyone and everyone to bring their vehicle to this shop!!


Jun 06, 2024

My experience with Ricky’s automotive was excellent! Very fast and reliable with getting my vehicle back to me in timely manner!


Jun 06, 2024

Quick and easy. Also, great service!


May 06, 2024

Ricky, Keith, Devin and Ethan were extremely helpful with resolving problems and reparing my 04 Lexus LS430. The cost of the repair was $1,600 less than the dealership. I recommend Ricky's for all automotive repairs. Ricky's is the best automotive repair shop on the Northside!


Apr 06, 2024

Ricky’s automotive came highly recommended from another shop which I figured would be great. As stated in other reviews, I would also give this place zero stars if I could. I brought my vehicle in one time for an alignment and waited about two hours. They informed me the alignment couldn’t be performed due to a camber/castor bushing being needed. I called another day to schedule to bring my vehicle in, I called to confirm they had the parts. They confirmed that they had the part and I could bring the vehicle in. Four hours into waiting for my vehicle, a technician informed me that the part has been ordered and would arrive soon, all the while I was under the impression they had the parts and would be able to complete the repair. Instead of communicating with me that they didn’t have the part on hand, they had me wait from 10am-5pm for a camber bushing and an alignment. That’s just absolutely ridiculous and any semi mechanically inclined individual could tell you just how ridiculous that timeframe is. I should have learned my lesson after the first visit, however they came so highly recommended that I decided to give them a second chance and drove by other reputable shops because I was told this was the place to go for a fast and cost effective alignment. Mind you both times I called and communicated that I would be waiting on the vehicle as I had no way to arrange a drop off. I will certainly never return here. Zero stars for poor communication, overpriced services, no respect for customers time, no integrity and poor treatment of my vehicle as I can attest to my clean as a whistle interior getting trashed here I have stains all over my door handle and arm rest and absolutely stinks like gasoline inside. The best part about the whole service is after my 540 dollar alignment and bushing install (that I did not receive a written quote for), my truck still pulls to the right and now vibrates over 70mph. The alignment spec that my vehicle left with last time didn’t even remotely match the spec it says it arrived with after today’s visit. Don’t be like me, listen to the other reviews and stay away from this place, brought my truck to another place to have their work fixed.


Apr 06, 2024

STAY AWAY FROM THIS THIEF . You been warned.. bring your money somewhere else.!!