Rock Springs Tire & Service

Feb 06, 2025

went in with a loud noises coming from under hood, was told I needed a whole new transmission just by listening to it, didnt even pop the hood!. while waiting on an estimate I decided to take my car to the dealership for a 2nd opinion.....there was NOTHING wrong with my transmission! issue was busted motor mounts! almosted wasted thousands of dollars for unnecessary repairs that would not have fixed anything!!

Jan 07, 2025

We needed a new tire after getting a flat just outside of town. We were in and out of here in 20 minutes—a huge deal especially considering it was Christmas Eve. Thank you so much for your help!

Aug 07, 2024

Must go ! These guys got my truck in last minute on a Friday and took care of my mechanical needs. Thanks guys! You rock!

Jun 07, 2024

Really bad, I was did general maintenance but they didn't change the oil, not doing anything I was paid around 230. And my cosmetics broke

May 07, 2024

Spent30k on a engine swap they had it for a year and a half then gave it to me and it wasn't running right so I brought it back and they just let it sit for 5 months and didn't touch it so I had to get it towed home. Do not recommend for a big projects with these guy just oil and tiers

Apr 07, 2024

Where do I start? I'll just sum it up by saying, after letting my vehicle sit untouched for a month shy of one year to the day This Shop had my vehicle. With plenty of Communication on MY behalf of things.. Rather than inspect and do the job they were supposed to do, I got zero callbacks, zero inspection, and NO answers. Whilst my Vehicle's "Transmission" was and still is under "warranty" They flat out refused to help me in any way, shape, or form. That being said, Unless you got the $$$$$$$ up front for said problems, DONT! bother taking your Vehicle of ANY KIND HERE, You'll most likely get the run around, and whatever problem you may be facing, will just get put off to the side, for the more $$$ inclined service this place has to offer. Unprofessional, and Unreliable!!!!! Worst Decision I ever made was taking my Vehicle here in the first place, Thanks for nothing RS Tire & Service, Bravo!!!

Feb 07, 2024

Awesome people here. Friendly, fast, thorough. They have earned my respect and business.

Feb 07, 2024

Helped us while we were heading out-of-state. We did not even have to wait long, which got us back on the road quite quickly. They treated us with great honesty too, as we thought we needed a much more expensive repair than we actually did. Thank you so much!

Feb 07, 2024

Nice employees fast and efficient

Feb 07, 2024

On our way cross country we needed a quick fix and they helped us on the spot and free of charge! I’d highly recommend them for any service or tire needs. The repair was done quickly and professionally.

Feb 07, 2024

Quick, affordable and great service.

Feb 07, 2023

100% goede service gegeven

Feb 07, 2023

Always friendly and helpful. Great service.

Feb 07, 2023

I was next door getting a transmission flush. when my blazer wouldn't start Shane came over and fixed it in minutes Thank you Shane!

Feb 07, 2023

These guys are the business in Rock Springs and the go to place for tires! They did me proud after a load of hassle elsewhere - thanks guys, from a Brit on vacation in Wyoming!! 👍

Feb 07, 2022

Always good very helpful my work truck is a magnet for screws and nails and they are always willing to help repair it free of charge.

Feb 07, 2022

Had transmission problems no one could figure out. Aron asked for a chance to work on it. He and the mechanics figured it out and I didn't have to get a new transmission. Truck runs great now! Thanks Aron!

Feb 07, 2022

Have a '89 Jeep told him the problem I had with the Jeep they fixed it right away and they called me a couple of other things that I had fixed at the same time. A great price thank you guys

Feb 07, 2022

It was amazing the men in there that worked there amazing nice very well mannered and made it very comfortable for me to sit there for all the two and a half hours that I was there. I will go back I will be a steady customer

Feb 07, 2022

James made process a pleasure

Feb 07, 2022

My Daughter was driving from Colorado to California when she broke down outside of Rock Springs. We towed the car to Rock Springs Tire & Service after hours. Tom and James were awesome. They fixed the car first thing in the morning in under 2 hours. They were very clear with their communication and fair with the pricing for the parts and the labor. I highly recommend Rock Springs Tire & Auto.

Feb 07, 2022

Purchased a used car and didn't realize how badly the sidewalls were cracked. As I approached Rock Springs I called ahead and asked if they had any reasonable used tires in the appropriate size. They did and it was agreed upon that the price would be $200 out the door. I arrived at the shop and made the mistake of not inspecting the tires before they were installed. Two of the tires had reasonable tread and the other two were barely above the wear bars. Instead of putting the two good tires on the front of my front wheel drive car they instead put them on the drivers side so that's what I saw when I left the facility. The owner arrived just in time to prepare the bill. it was for $200 plus tax. That was not was agreed upon. Two hundred dollars out the door is two hundred dollars TOTAL. He supposedly honored the deal and I made the mistake of not looking at the receipt before i left. Looked at the bill later and he hadn't charged the tax but instead charged a credit card fee. The situation with the bill was unscrupulous but putting a substandard tire on the front of a car in 95 degree heat was flat unsafe. Beware

Feb 07, 2021

Customer service was awesome! ☺️ They were quick and thorough! Thank you! ☺️

Feb 07, 2021

Friendly service. Great mechanics with quality care.

Feb 07, 2021

I called on a Friday around 12 and asked about getting back brakes done on my car- the guy I spoke with was sooo sweet and professional. I had such an awesome feeling. I have had so many bad experiences with car shops and I was so excited this felt different. My husband dropped off our car at about 1:30 And decided to have both the front and back brakes done-and at 4 we got a call back to go get the car! Super fast service! When we got there to pick it up the total was almost 900$. We were baffled as just brakes shouldn’t be the much. We were then informed that they put new tire kits on both Front and back. We didn’t ask for that. We never received a call from a mechanic asking us if we would like the roters and everything else changed. They just did it. Then they tried to have us finance the purchase- which we also could not afford. After heckling with my husband back and forth they decided to take all the things we NEVER asked for off and charge us for the stuff we did ask for which is fair! But either way it was an awful experience and now I’m left wondering if the mechanics that had to redo the work did it the right way and didn’t do something bad to our car because on a Friday they had to do it over again at the last minute 45 min before closing. My tires are now making a strange noise That was not happening before hand so now I have to find a new shop to take it too. When leaving a place that is suppose to make your car safe you should never have to feel the way I do. I have an infant and 6 year old child I take to and from in this car. Bottom line if someone asks for just brakes and nothing else it isn’t right to just assume and put things on a car that wasn’t asked for. They didn’t even call and ask. Either way if you bring your car here make sure you explain EXACTLY what you want and if you arent knowledgeable about what needs done bring someone with you that is that will thoroughly explain what needs done cause the manager “Aaron” will just assume and put the parts on and expect you to pay for it :)

Feb 07, 2021

I had a flat tire(left side rear) last week during a family RV trip. I was very embarrassed. Despite I was not good at English, you were very kind and considerate. Thank you so much.

Feb 07, 2021

The service here was quick, friendly, and very professional. I am currently on a road trip and needed to replace two tires immediately. I was in and out in an hour and thought that the price was more than fair.

Feb 07, 2021

Was referred to this shop by Enterprise Rent A Car. Drove right up, greeted immediately, never even got out of the car. Highly recommend these guys. Job well done.

Feb 07, 2020

Great an awesome costumer care I was in Wyoming work and was heading home and my tire went flat and got ruined, they where the only tire shop in the area that had a used tired my size for a good deal so me and my company didn't have to pay out the butt for a tire to get back to utah.

Feb 07, 2020

Great work very fast