Rockford Lane Automotive
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Review highlights
"Fair prices, great work. You know how it is for women and car repair. I totally trust them. Would definitely do business again"
"Great service, prices and easy to work with."
"This is the best experience I’ve ever had with mechanic, and with his staff too!"
Overview
Categories
Auto repair shop
Directions
4757 Rockford Plaza
Louisville, KY, 40216
Phone number
Call: (502) 448-8003Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Reviews (29)
Jan 31, 2025
Love this place they're honest and trustworthy they got my car together a few times for me 😊 I recommend this shop to everyone...
Dec 07, 2024
Absolutely! The worst experience I've ever had! Was told car was ready several times when it was not and still not fixed. Took several days/ weeks when was told it would only take 6 hours per the book! Best advice I can give you is do not go to this place! They do not know what they're doing! Lesson learned for me!
Sep 07, 2024
Fair an decent pricing an Allen is so professional an talks with care
Aug 07, 2024
They fix cars and have good service, also locally owned
Jul 07, 2024
Everyone was so helpful, and Allen went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Allen made me feel cared for and important, like family! This is the best experience I’ve ever had with mechanic, and with his staff too! I recommend Rockford Lane Auto Repair highly!
May 07, 2024
Awesome service!! Legit work and affordable!! Five ⭐⭐⭐⭐⭐
Apr 07, 2024
Always has treated me right and very professional.
Apr 07, 2024
Mr Alan is always great known him for years I’d always trust him with any car and problem
Feb 07, 2024
"Rockford Auto sets the gold standard for car repair services! Under Mr. Fred's expert guidance, Mr. Allen's knowledge and hospitality they surpass expectations, going above and beyond to accommodate their clients. Their commitment to understanding and serving the community sets them apart. A top-notch choice for anyone seeking exceptional car repair and a personalized touch!"
Feb 07, 2024
A great business and the staff are wonderful. They keep you informed of all work that is to be done and work with you on the pricing. Will definitely return to them.
Feb 07, 2024
Alan is great. I feel extremely comfortable as a woman having them work on my car.
Feb 07, 2024
Awesome place always reliable trust worthy great mechanics and super nice office workers
Feb 07, 2024
Best automotive repair shop in the city
Feb 07, 2024
Fair prices, great work. You know how it is for women and car repair. I totally trust them. Would definitely do business again
Feb 07, 2024
HONEST, EFFICIENT, ETHICAL, KNOWLEDGEABLE. It's definitely the place to bring your vehicle. 😊
Feb 07, 2024
I was referred to this place over 6years ago & I have not went to anyone else since. Mr. Allen is the first one I call for anything automotive. Love his honesty & quality of the work they all do! Super down to earth people! Always explain so I know what's going on & prices reasonable/affordable. HANDS DOWN THE BEST!
Feb 07, 2024
Not only did I wait 2 weeks for my car back but my car was smelling like burnt rubber and my check engine light came on. Checked why and found out that the part I had fixed before these guys had melted sealant everywhere, I had to replace that and a hose that was missing which too was thesre before I took it these guys. I have always heard stories how some mechanics fix the issues but cause more issues but this is the first time this has actually happened to me. I will never spend my hard earned money on these people to help me. I came here because of the stars but maybe those people were treated better. Bad business and really petty...
Feb 07, 2024
The staff is wonderful, very helpful, reasonably priced,and they fix the problem without causing another one best shop I've been to in this area
Feb 07, 2024
They took care of my husband's truck. First mechanic to diagnose it correctly. Less than $300. Considering another mechanic said he needed major valve work, which he said he didn't do, we felt very, very blessed.
Feb 07, 2024
We spent over $1000 trying to get our issue resolved by somebody else. As soon as we took our car to this location, they were able to diagnose and fix the problem very quickly.
Feb 07, 2023
Always done me right and I've been going to them for years.
Feb 07, 2023
Friendly Fair fast
Feb 07, 2023
Honest and very nice and informative
Feb 07, 2023
I had to sue these clowns in court to get my car back from them. They held it from from January to April, "fixing it." Avoid them like ebola!
Feb 07, 2023
I'm so frustrated with my car I can't even type. Paid all of that money for it sound the same.
Feb 07, 2023
My car happened to break down right in front of their shop. It was a refix of a three-time failing bushing in my shifter. They helped me find the proper OEM part at a much lower price than my usual mechanic and were priced very reasonably. Great customer service, absolutely would recommend.
Feb 07, 2023
Very helpful smiling faces
Feb 07, 2023
Best service I've ever had for my vehicle. They're friendly, knowledgeable, fairly priced and returned my vehicle to me QUICKLY. Will 100% recommend them to anyone who asks.
Feb 07, 2023
Good place good staff