Rockford Lane Automotive
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Review highlights
"Fair prices, great work. You know how it is for women and car repair. I totally trust them. Would definitely do business again"
"Great service, prices and easy to work with."
"This is the best experience I’ve ever had with mechanic, and with his staff too!"
Overview
Categories
Auto repair shop
Directions
4757 Rockford Plaza
Louisville, KY, 40216
Phone number
Call: (502) 448-8003Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Reviews
Nov 23, 2024
Absolutely! The worst experience I've ever had! Was told car was ready several times when it was not and still not fixed. Took several days/ weeks when was told it would only take 6 hours per the book! Best advice I can give you is do not go to this place! They do not know what they're doing! Lesson learned for me!
Sep 06, 2024
Fair an decent pricing an Allen is so professional an talks with care
Aug 06, 2024
They fix cars and have good service, also locally owned
Jul 06, 2024
Everyone was so helpful, and Allen went out of his way listening to my concerns, diagnosed my car’s problem in a timely manner, and honestly! Allen made me feel cared for and important, like family! This is the best experience I’ve ever had with mechanic, and with his staff too! I recommend Rockford Lane Auto Repair highly!
May 06, 2024
Awesome service!! Legit work and affordable!! Five ⭐⭐⭐⭐⭐
Apr 06, 2024
Always has treated me right and very professional.
Apr 06, 2024
Mr Alan is always great known him for years I’d always trust him with any car and problem
Feb 07, 2024
"Rockford Auto sets the gold standard for car repair services! Under Mr. Fred's expert guidance, Mr. Allen's knowledge and hospitality they surpass expectations, going above and beyond to accommodate their clients. Their commitment to understanding and serving the community sets them apart. A top-notch choice for anyone seeking exceptional car repair and a personalized touch!"
Feb 07, 2024
I was referred to this place over 6years ago & I have not went to anyone else since. Mr. Allen is the first one I call for anything automotive. Love his honesty & quality of the work they all do! Super down to earth people! Always explain so I know what's going on & prices reasonable/affordable. HANDS DOWN THE BEST!
Dec 07, 2023
A great business and the staff are wonderful. They keep you informed of all work that is to be done and work with you on the pricing. Will definitely return to them.
Dec 07, 2023
Alan is great. I feel extremely comfortable as a woman having them work on my car.
Dec 07, 2023
Awesome place always reliable trust worthy great mechanics and super nice office workers
Dec 07, 2023
Best automotive repair shop in the city
Dec 07, 2023
Best service I've ever had for my vehicle. They're friendly, knowledgeable, fairly priced and returned my vehicle to me QUICKLY. Will 100% recommend them to anyone who asks.
Dec 07, 2023
Fair prices, great work. You know how it is for women and car repair. I totally trust them. Would definitely do business again
Dec 07, 2023
Good place good staff
Dec 07, 2023
HONEST, EFFICIENT, ETHICAL, KNOWLEDGEABLE. It's definitely the place to bring your vehicle. 😊
Dec 07, 2023
I only take my car to Rockford. Allan and his guys are the best. Good honest mechanics are hard to find. I've trusted them with many vehicles and they've never let me down. I highly recommend this shop.
Dec 07, 2023
Not only did I wait 2 weeks for my car back but my car was smelling like burnt rubber and my check engine light came on. Checked why and found out that the part I had fixed before these guys had melted sealant everywhere, I had to replace that and a hose that was missing which too was thesre before I took it these guys. I have always heard stories how some mechanics fix the issues but cause more issues but this is the first time this has actually happened to me. I will never spend my hard earned money on these people to help me. I came here because of the stars but maybe those people were treated better. Bad business and really petty...
Dec 07, 2023
They took care of my husband's truck. First mechanic to diagnose it correctly. Less than $300. Considering another mechanic said he needed major valve work, which he said he didn't do, we felt very, very blessed.
Dec 07, 2023
We spent over $1000 trying to get our issue resolved by somebody else. As soon as we took our car to this location, they were able to diagnose and fix the problem very quickly.
Dec 07, 2023
The staff is wonderful, very helpful, reasonably priced,and they fix the problem without causing another one best shop I've been to in this area
Dec 07, 2022
Always done me right and I've been going to them for years.
Dec 07, 2022
Friendly Fair fast
Dec 07, 2022
Honest and very nice and informative
Dec 07, 2022
I had to sue these clowns in court to get my car back from them. They held it from from January to April, "fixing it." Avoid them like ebola!
Dec 07, 2022
I'm so frustrated with my car I can't even type. Paid all of that money for it sound the same.
Dec 07, 2022
My car happened to break down right in front of their shop. It was a refix of a three-time failing bushing in my shifter. They helped me find the proper OEM part at a much lower price than my usual mechanic and were priced very reasonably. Great customer service, absolutely would recommend.
Dec 07, 2022
Very helpful smiling faces