ROLY’S EUROPEAN AUTO CENTER, Bmw, Mercedes, Audi, Porsche, Jaguar, Range Rover Repair Shop

Nov 29, 2024

The best service and attention, true professionals, they explained everything to me in detail, and days later they called me to ask if everything was okay, the best.

Nov 14, 2024

Paid to have all cooling equipment replaced for preventive maintenance and the car came back worse. They are looking for experienced mechanics, because no one there has experience. How do you replace the water pump, thermostat, and pcv valve and now it overheats, when it didn't before. **Complete SCAMMERS** Also never pay them in cash. They will make an excuse that cc machine isn't working. Just a way for you not to dispute charges. Response to their reply, Now they are saying it's not true. What would be the purpose of me not telling the truth? I haven't and can gain absolutely nothing. My best friend worked with Nissan and drove the car for months and it wasn't over heating after he replaced the fuses that are North of the supercharger in the engine bay. If you did a diagnosis, you shouldn't have contact the owner for more problems many times. I've seen my friend build high performance cars as a teenager. They were actually getting upset when I would have my mechanic friend call them. They would tell me the car is in my name and don't need to contact him. The car wasn't in my name idiots. I don't put anything in my name not even real estate. I don't need attention or validation from anyone. If I just waited and took my time, my friend could have replaced everything and there would have been no problems. We were fast and furious in the 80's. Personally, I don't think they bled the coolant properly, because it's kind of difficult and I'm sure they didn't do that. It's complicated and takes close to an hour to do. Mechanics try to get as much as they can in the shortest number of hours. Why would I waste my time posting the receipt, it will not help me at all. I have more than one car and they have lost thousands over this. Also, having a 5-star rating can be faked with multiple accounts. I have a friend that has a mechanic shop in California and his wheelhouse are Audi. He explained to me how a 5-star rating can be faked. Notice how all the reviews seem to be written similarly. It's because it's the same person with broken English. My friend was never trying to fix the car, only upgrade it, His hummer was having problems. They know for sure the car was driving fine when brought there. Saying I was trying to fix it was a lie. I refuse to accept that my car has multiple problems? Whenever you remove the supercharger on that car you should or have to replace other things. COMMON SENCE. Every time they called me, there were more problems. *****SCAMMERS*** Broken credit card machine, that's funny. I just wanted my car back, because I had a feeling, they were damaging my car to get more money. I would have easily paid double for that car to just have the new parts and run smoothly. I'm trying to get this project to stage 3. They have delayed this for me. I have absolutely no reason to lie. I'm getting a Quadrifolio and an RS5 for my nephew and niece. Challenge me to post the receipt? I don't need to waste my time and you're only testing my patience. I've wasted too much time here already; I can be collecting rent now. I have two receipts IDIOTS, because I wanted more things done. DON'T EVER BRING YOUR CAR TO THIS MECHANIC FOR REPAIRS. They are currently looking for experienced mechanics. If you want proof of these things and a character witness (my best friend drove the car for months) contact me here and I will provide the proof and have my friend contact, you. Sad thing about this, I don't know if I said this before, but I'm disabled. Think of the mind set it takes for people to do this to someone that can barely walk or talk. "Remember to bring cash", you pathetic people didn't fool anyone. I knew what you were doing the entire time. I play chess not checkers. I will buy another A6 if I have to. Hell, a crate engine cost less than 4 grand. You've made a huge mistake. You should stop now with your half truth responses. I'm like a verbal/grammatical assassin or terrorist. Let it go or I will smash you on Yelp, Facebook, and the BBB. I'm not going to fight you over that little $2500.

Nov 05, 2024

Muy eficientes, lleve mi carro a.m y el mismo día estaba listo en la tarde.

Oct 05, 2024

I drove away feeling confident they did quality work on my car and I appreciate their routine inspection with pictures showing areas that may need attention. I have only one small complaint, which prevented me from giving a 5 star rating. There was black dust on the interior door handle when they returned the car to me. I'm not sure how that happened, but I don't like getting in to my car, grabbing the door handle to pull the door closed, and finding my hand has black dust on it.

Sep 05, 2024

I’m a New customer just had my first visit - I drive a Porsche Panamera S and they did amazing work. Had great communication and were very professional . I’ll be back and highly recommend them !

Jul 05, 2024

Good service very honest shop would recommend them, 2nd time around the best great ppl

Mar 05, 2024

Thanks for your services

Feb 05, 2024

Great service, friendly staff and fair pricing. Will bring my Audi back when needed.

Dec 05, 2023

Great service and very transparent about issues, pricing, and what needs to be done. I bought my older volvo into the shop for some work and a few weeks later, when I thought the issue I had came back, Roly was able to take a look at it and explain what the issue was. Hard to find a place to bring my volvo but I'll be using Roly from now on. Thanks!

Dec 05, 2023

I brought my Mercedes in for scheduled maintenance and brakes replacement. Roly is extremely professional and has the best rates with exceptional service. He’s honest and will will be straight forward with you. I will always trust my cars with him. 100% highly recommend

Dec 05, 2023

My car stalled on Brickell Ave on a Friday night and I thought I was going to never find a reasonable place to get it repaired. I even had him do some required servicing I had not been back to the dealership to do, due to dealer escalated repair costs. Rolando was honest, up front and professional from start to finish. He is straight forward and this company really communicates with you, keeping you up to date, etc. I would 10/10 recommend this place for your vehicle repair needs. They are prompt, professional and just so nice to do business with. He takes the time to go over your quote and explain any questions you have and his opinion on things but you never feel pressured. I will def return for any future needs in regard to my Audi.

Dec 05, 2023

The Best service

Dec 05, 2022

Fast, courteous, professional, and fair prices. I've been using Roly's for years and am a very satisfied customer. Highly recommended!

Dec 05, 2022

Gracias Roly por el buen servicio a mi Mercedes.

Dec 05, 2022

Great shop, only place I'll take my Mercedes

Dec 05, 2022

I definitely recommend this business to any one in need of their service. My personal experience is that they are very honest and will not charge you for a service they have not provided.

Dec 05, 2022

I took my car to this auto center and i'm very pleased with the service , beside the good service they are very professionals, answer all the questions satisfactory and took care of the problem faster than what i expected , i highly recommended this place for all kind of cars

Dec 05, 2022

I want to thank Rolando and his team of mechanics and the girl who works at the reception who, since I arrived, was treated unconditionally, they have a 10-star service and the diagnoses are exact, with excellent mechanics starting with Roly and fast and friendly communication. detail, I recommend this workshop the price is according to what you need but I prefer to pay for quality, and this place proved it to me, I am always grateful and I will not hesitate to return for anything

Dec 05, 2022

My BMW had some warning lights on; I went to Roly's European Auto Center and absolutely the best place in Miami to work with. Very honest people and a very professional team. Everything they said they will do on the car the did and also in less time than expected. Super recommend this place.

Dec 05, 2022

Really good service. Thanks

Dec 05, 2022

The attention of the secretary was horrible, a very rude person. the brakes were of poor quality and my car made a lot of noise when using them. I had to take my car directly to Jaguar. I will never take it anywhere else.

Dec 05, 2022

Very good attention. Professional staff. Fast services. Highly recommended.

Dec 05, 2022

Very happy with my experience here. I own a Bentley Continental GTC that needed a radiator repair and new brakes. I am new to Florida so I was used to go to the Bentley dealer in NYC for repair but I must say Roly's offers a better service at a better price. Their communication is excellent, they send you pics of the car, update you on when the parts are coming, etc. I never got that kind of attention at the Bentley dealership. They never do a repair before giving you a written estimate. I also appreciate it how they take time to talk about your car and what's urgent and not to fix. Really appreciated that. I'll be coming back!

Dec 05, 2022

Excellent service and very reasonable prices! I highly recommend! 10/10

Dec 05, 2022

We have been going to Roly since 2018. Roly always provides Excellent service and attention. They use quality parts and give you warranty on the work they do. 10/10 Honest mechanics are hard to come around I would definitely recommend Roly’s European Auto Center

Dec 05, 2021

Es un lugar poco profesional ,el mecánico se cree la última coca-cola del desierto ,tremenda basura no vuelvo más, voy al dealer BMW

Dec 05, 2021

Excelente

Dec 05, 2021

Excellent Import auto mechanics. They really know their stuff. Before bringing my BMX over to them I had the oil changed at a local mechanic near me. I brought them my car to get my battery replaced and they realized that the starter was covered in oil due to an improper installation of the oil filter. They were able to conclude that my real problem was the starter and that it had failed due to the negligence of the other service provider. With their help, I was able to prove this to the other provider and get credit for the replacement of the starter. Excellent work guys!

Dec 05, 2021

Great job at good very happy with their work

Dec 05, 2021

I found a great Doctor for my Maserati.

Dec 05, 2021

These guys are really great. Super professional, and are very knowledgeable. Brought my Aston Martin here and not only did they know what they were doing, but they were very reasonably priced. They have a customer now for life.

Dec 05, 2021

This guy went above and beyond to make sure my car was fixed right. My car's issue was complex and though it took two visits to correctly diagnose and fix, these people went the extra mile and fixed the problem. This shop is well run, knowledgeable and will treat you fairly. Will not hesitate next time my Land Rover has an issue.

Dec 05, 2020

Excellent, personalized customer service. I called with an immediate need to change the battery in my X5. They told me they could do it right away for me and quoted me the price. I rolled up, and within a half an hour everything was done and I was on my way. The price was as quoted which was reasonable. It's nice to have someone you can trust in a town that you are not fully familiar with. Great job and we will be back

Dec 05, 2020

Roly fixed my volvo really quickly and with a good Price. I recommend to anyone that has a European car.

Dec 05, 2020

We had our Maserati serviced, and it was outstanding, comfortable waiting lobby, great hospitality, quality service, topshelf products, very good and affordable