Ron's Downtown Auto Service

Oct 27, 2024

****UPDATED**** THIS PLACE IS CLOSED PERMANENTLY! IT IS BEING SOLD. RON AND NICK PASSED AWAY UNFORTUNATELY. 😢 I've been to Ron's twice, and both times have been a great experience. Ron helped me the first time, and Nick helped me the 2nd time. I had an issue with my AC and previously had gone to a national brand auto shop where they did not correct the problem. Nick explained to me everything they would do before he did it. Nick found the issue, corrected it, and kept my cost low. I had my car back with full AC within 2 days. Thank you, Nick. I'm scheduling my next routine maintenance here at the end of the month. Professional, timely, and keeps cost in mind. What else can you ask for from a mechanic.

Oct 27, 2024

I’m in this neighborhood a lot and the shop has always been lively and the guys have been friendly to my dogs and I. That one reviewers appointment didn’t get honored because the guy passed away.

Oct 27, 2024

I’ve always loved this shop for all my repairs. Very trustworthy and honest. Wondering if they are still open since I need some work done. I’ve been calling with no response and stopped by a couple of times but they weren’t open. This is unlike the shop so not sure what is going on.

Jul 27, 2024

I set up an appointment with this business to get urgent repairs done on my car and was told to come in the next day. I arrived the next day at the specified time to an obviously empty shop but decided to wait. I waited about 30 minutes, called twice, and emailed back the person who set up the appointment with me to receive no response. A horrible first impression. My appointment was never honored with 0 communication.

Jun 27, 2024

Best auto service in the city! Won’t go anywhere else!

Mar 27, 2024

I never write reviews. But this place is too good not to recommend. They care about the quality of their work. Most importantly, they are genuine people who treat you like a human being, and not just a customer. I've been scammed once or twice in my lifetime, so it's hard for me to trust anyone in business. I trust Ron's with my business. As far as I'm concerned, this says it all. Thank you Nick and James for running such a fine establishment. You've won me as a customer for life.

Feb 27, 2024

Nick and his team always go above and beyond. They are always ready to help and keep their promises! Thank you Nick and team I appreciate all your hard work.

Jan 27, 2024

Owner seems nice in person. But I jokingly asked for a dollar cheaper than quotation on the phone, he said, "This is not a fish market," just because I look and sound Asian.

Nov 27, 2023

Excellent team with affordable and quality service!!!

Nov 27, 2023

Honesty is definitely here. Told me I didn't need a particular repair. Many thanks.

Nov 27, 2023

A very nice place to fixed your car

Nov 27, 2023

An established shop with very skilled mechanics that wont rip you off!

Nov 27, 2023

By far the best car repair service I've ever received no lie. Visiting Houston for the weekend and ran over a medium and cracked my oil pan. Ken/Ron, the owner of the shop handled me and my car with such care and very professional and personable. He repaired it in the same day. Because we where leaving the next. Highly recommend them. I would definitely use again if I lived in the area.

Nov 27, 2023

Did my Porsche oil change - best price found and nice staff

Nov 27, 2023

I called around to find a place that did an AC freon recharge and another place was charging 2.5x what Ron's was. I took my car in and Nick hooked me up. He was honest, told me the levels were pretty much where they should be and just topped me off. Highly recommend!

Nov 27, 2023

I don't want to get into perceived cliches about auto repair shops, but it's difficult to find a place that you feel a level of trust with and is also affordable. After meeting the owner of Ron's to discuss a self-inflicted problem with my SUV, that level of trust was established within the first 5 minutes. I was impressed with the fact that he took his time to gather all the information I had to present and explain all the the different options and outcomes. He meets with each customer privately in a one-on-one setting to focus on their needs without distraction. I don't ever remember feeling that at ease leaving my vehicle on an initial visit to a new service shop. Lastly, the cost of the repairs were so affordable (dealership-quality of work, by the way), I was already asking to set an appointment to additional repairs before I had even gotten back to my car! If you're looking for a knowledgeable auto service shop providing excellent customer service, and you live in the midtown area, this is your guy.

Nov 27, 2023

I wanted a Pre-buy inspection done - I don't know a lot about cars and wanted to ensure everything was okay with the pre-owned vehicle I was going to purchase. They were fantastic - Nick and his team were thorough; Nick also explained everything to me in terms that I could try to understand. Went above and beyond to check a few things and made me feel confident in my purchase. They are family owned business with long history - I'm happy to keep giving them my business going forward! First impression was fantastic and they got themselves a customer going forward :)

Nov 27, 2023

Nick and James do a quality job and are very helpful explaining their work and are very friendly. This is the place if you want to experience a family owned business that care about their customers. The costs are competitive but less than the dealership.

Nov 27, 2023

Really nice workers. I would recommend.

Nov 27, 2023

Simply the best auto repair service I've ever been to. Great service and price. Been a client for years with different cars, very happy every time.

Nov 27, 2023

Stumbled on this place as my old 93 civic overheated on me in downtown Houston. I was able to drive it to the shop. The guys there was helpful and let me know the following day that i had a blown radiator. They gave me a favor quite to replace it and i had them change the thermostat as well.

Nov 27, 2023

Super helpful and friendly. They take care of your car!

Nov 27, 2023

Take all my repair business here. Family owned and run. They respect my time. Best if you are able to leave your car with them, they aren't set up for waiting.

Nov 27, 2023

The service here is amazing. The people here are honest, fair in their pricing, and easy to talk to. They use quality parts for a quality price, and Nick answered any questions I had about my car honestly and patiently, putting my mind at ease. I will definitely be coming back for other maintenance or repairs.

Nov 27, 2023

This auto shop is one of the few that works hard to make sure they're taking good care of your vehicle. And if they can't do it, they'll refer you to someone who can! I was referred here from a neighbor and I'm so glad I've been able to come to this place for the last few years consistently.

Nov 27, 2023

Update: The A/C on my Maserati Quattroporte died and I had the pleasure to work with Nick and James again. I learned that Ron’s auto shop is a family owned business that has been in Houston for more than 25 years. These guys work incredibly hard to get your car back to you as fast as possible. What impressed me the most with this experience was their transparency in the troubleshooting process. I felt very comfortable that we had exhausted all repair options before moving forward with a new compressor, which was installed at a much more competitive price than a dealer. A/C now works good as new. If you have a Maserati, or any luxury car for that matter (as I was also in the garage with a G Wagon and Porsche) there’s probably not a better deal in town to get it fixed than here. Old Review: I bottomed my Maserati out on a speed bump and bent the cross beam into the muffler of my car. They serviced my car on a Saturday in one hour and had it driving like new without any vibrations for a very reasonable price. Very upfront and honest crew, thankful to have brought my car here.

Nov 27, 2023

Very friendly service, and super helpful!!

Nov 27, 2023

Very honest people. They really care about their customers. Highly recommend this shop!

Nov 27, 2023

While returning from our Galveston vacation to Fort Worth, our car started shaking and making loud noises. We managed to reach Ron's Downtown Auto Service for help. Ron proved to be a reliable and honest mechanic. Despite being in a tough spot as out-of-towners, Ron didn't take advantage of the situation. He quickly inspected our car, identified the issue, and fixed it, getting us back on the road within an hour. Ron's remarkable character and commitment to providing superlative service is impressive. His noble actions not only salvaged our journey but also reaffirmed our faith in the kindness of strangers. Ron's Downtown Auto Service is a small family owned business. You can tell Ron cares about doing good work for his business and his customers. I highly recommend Ron's Downtown Auto Service for any car problems.

Nov 27, 2023

would not recommend coming here they tried charging me double for a break change i’m unsure if it was bc i was a girl or not

Nov 27, 2022

Had an issue with my car battery that was quickly addressed by Ron and his team. I had taken my car previously to a national franchise that didn’t bother to investigate my concern. The mechanics here quickly addressed my issue and thoroughly explained everything they did in detail which I appreciate.

Nov 27, 2022

I went here today and the mechanic was so nice! He explained what happened to my car in a polite and informative way. Was very accepting when my insurance decided to go to a different shop due to coverage. But I will defiantly be going back for other services! Great friendly business

Nov 27, 2022

Michael Nick and James were very well maintained shop keep up the good work guys