Rosecrans Automotive

Sep 22, 2024

Unfortunately, I must give this shop two stars. Both gentlemen were very nice and did the work same day on a Saturday. Unfortunately, after submitting my warranty claim did I find out that they charged me a 200% markup on the parts and 3 hours of labor for replacing two sensors which the warranty company said should have only taken .8 hours. It was a bittersweet experience for me.

Jul 22, 2024

I just stop to check what was wrong in my car. They just check it right away. Honest, fast and reliable place. I can recommend this place to everybody. Just great!!!

Jun 22, 2024

People are nice, but aside from oil changes they'll overprice you. Not sure what these other comments are saying, must be bots they paid for. They wanted to charge me 900 dollars for changing my brakes and rotors (they're 120-144 at auto parts stores). Granted, they wanted to change all 4 of my brakes, and that would be roughly 300 dollars in parts, but I only needed the front two brakes changed. A little mischievous to just add on the two rear brakes for no reason. TLDR: go there for oil changes, don't go there for anything else. EDIT: Responding to the owner through an edit since you cannot reply, for anyone else here who is still on edge. Comparing a $50 steak and a $20 steak is silly. Apples to oranges. The "best" brakes out there only cost about $160-$180. This man is charging $700 in labour. Brake pads/rotors, at MOST, only take 30 minutes to an hour to change out. With the mechanics tools it would take less. Meaning this guy is charging $950 for a simple 30 minute task that does not require any heavy lifting or effort at all. Just go to walmart or somewhere else where they will charge you a reasonable amount. Or better yet, look up on youtube and do it yourself if you have the tools.

Dec 22, 2023

I called Sergio and asked if he could re-place my front under engine splash cover (which I had already bought the part for) and he said no problem, come by. He did get caught doing something else - and I ended up waiting 40 minutes to get my car back - but he ended up just doing it for me for no cost and doing me a huge solid. I appreciate great customer service and know that I will be bringing my car here for my other car needs.

Nov 22, 2023

Excellent!!

Nov 22, 2023

Hector and Sergio are crooks. Save your self the big headaches and stay far away. They will run a bait and switch on you. Hold you car hostage til you pay. And then you’ll find out they never did the work they scammed you for. Run far away!

Nov 22, 2023

Hector is a awesome mechanic with a great team. He's honest and extremely caring about the customer as well as knowledgeable. Recommend to anyone who needs a real mechanic that you can actually feel comfortable with.

Nov 22, 2023

Rosecrans Automotive is by far the BEST!! Always courteous prompt and Trustworthy 💯Highly recommend!!😀

Nov 22, 2023

Sergio was great with helping me get all of my car needs fulfilled. Will definitely come back!

Nov 22, 2023

The man to speak with is Sergio, the owners nephew. He is a good mechanic and honest and enjoys helping people. He is the only reason I gave this place 5 stars. I certainly wouldn't go here at all if I didnt interact with him.

Nov 22, 2023

These guys are the best. Honest and up front. Have gone above and beyond for me several times over the years.

Nov 22, 2022

Great local Auto Shop..... Them seem to be honest. I recommend for sure.

Nov 22, 2022

i’ve been living in my car since visiting the san diego area, and these guys helped me last minute even though they didn’t have to

Nov 22, 2021

Outstanding service. Good price. Sergio, Eduardo, and Hector were all very professional and helpful. They went the extra mile. I have found a mechanic for my daughter who is a student at PLNU, only 4 minutes away.

Nov 22, 2021

This automotive service and everyone in the establishment are a God send!! They are so loyal, dedicated and compassionate. They literally saved me today. Their customer service is unmatched! Their quality of work is remarkable! They have definitely gained a life time customer! Prices are incomparable and the best in town, and as previously mentioned their work and customer service out beats any competitors! If you haven't already, give them a try for all you your automotive needs! Thank you guys so much for your service and caring to go the extra mile! God bless!!

Nov 22, 2021

Honest and quick.

Nov 22, 2021

Rosecrans Automotive does excellent work at a very fair price. The owner - Hector, is always kind and very helpful to work on my daughter's car while she is attending college at Point Loma Nazarene University. Having my daughter's car run reliably is extremely important to me and Rosecrans Automotive/Hector makes this happen. Thank you.

Nov 22, 2020

My daughter at college dropped off the car the other day because it was not sounding good. I want to say that Ryan and especially Hector were so helpful and respectful to her, a 20 yr female. It was refreshing to hear about how she was treated. And Hector gave me the info on the car in a quick way at a very reasonable quote. Great job and i recommend this business!!

Nov 22, 2020

My fiancé and I were visiting from out of town and on our first day there my breaks went out on my car. We googled the closest car shop when this gem popped up. It was just after 12pm when we showed up, no appointment, and he told us they could replace the breaks and have it done by 4pm. Since we were on vacation and had just gotten there we started looking into renting a car for the time mine would be in the shop so that we could go about our day. The man who was helping us didn’t even hesitate to loan us his car for the day while he worked on mine. It was so effortlessly thoughtful of him to just hand over the keys and trust us with his car. We went about our day and my car was ready right when they said it would be. Very happy this shop was the closest one to us at the time because the service was truly outstanding!

Nov 22, 2019

Hector did work on my Ford Explorer...I was very satisfied with the price and the quality of the work...I highly recommended his shop !

Nov 22, 2019

Super helpful! And extremely professional! I used to only trust the Toyota Dealership but because of the excellent customer service and quick auto service I will always take my car here from now on. Hector was also explained things very clearly and was honest too!

Nov 22, 2018

Hector is so helpful. He has been taking care of my cars for 10 years. Having a great auto repair shop nearby makes life easier.

Nov 22, 2018

My brakes were leaking bad, dropped the car off in the middle of the night and left a message. They fixed first thing in the morning and at a great price. Definitely recommend it. Great people and service.

Nov 22, 2017

Excellent service and experience! Ask for Hector! 20 years of auto experince! He won't mislead you or overcharge you. He will consult with you and you will feel comfortable and right at home. I wish I found these guys years ago! Thank you Hector and team! My car hasn't run like this since I bought it!

Nov 22, 2017

Hector is a great mechanic. Easy to make an appointment and get what you need done quickly. If it's going to take longer than he has estimated or there is more involved, he lets you know right away.

Nov 22, 2017

Hector was so helpful and such a great mechanic! The prices were cheaper than the dealership and other auto repair places I've been to. Very honest genuine guy. My Prius is running great! Thanks Hector!

Nov 22, 2017

Went here because I had a coupon. Totally didn't expect the awesome service and hospitality. Despite a slight delay I wasn't annoyed. The employee of the gas station (which is separate we were told) was very courteous in letting my husband and I wait inside with AC and out of the unseasonably hot weather. I would come back again even with no coupon.

Nov 22, 2016

Hector was friendly and very helpful in diagnosing and fixing my radiator problem, would definitely go again and recommend this shop to friends!

Nov 22, 2016

Most reliable, honest and affordable mechanic you will find.

Nov 22, 2012

Great customer service. Ask for Hector