Royal Auto Repair

Oct 06, 2024

Always have had an amazing experience here. These guys are honest, hardworking and reliable. Prices are reasonable and work is 5 star service. Been going here for over 6 years now.

Aug 06, 2024

I had a Groupon for sintetic blend, well for the owner of the store every oil is the same for all the cars since my car needed 0w20 and they only offer 10w30 for all cars wether that is right for your car or don't, the attention to costumer is horrible, if you want to risk it go with them. I rejected the service because i don't take the risk of been serviced by them!

May 06, 2024

I had an incredibly unsettling encounter at this auto shop. Despite booking an appointment and arriving promptly, I was met with hostility and aggression from the owner. Despite confirming my appointment, I was informed that there were no available slots, and I can go ahead and cancel my Groupon voucher, the situation escalated quickly. The owner's demeanor was confrontational, and I was subjected to verbal abuse and even threats involving a gun. This behavior is utterly unacceptable and has left me feeling deeply concerned for my safety, and I had to leave after I tried to reason with him, but with no success. It's worth noting that many other reviews on Google echo my experience, yet the owner consistently denies servicing customers, and comment on the reviews with “I don’t recall servicing you!” which I find dishonest. I urge others to exercise caution when considering this establishment. Also, I have the entire encounter recorded on my dash-cam and I will be reporting this incident to the BBB.

Apr 06, 2024

Always helpful and honest! I’d recommend them to anyone!

Mar 06, 2024

Very professional shop!!! Explains in details and show you to bad parts, and allow you to see the new parts installed!!! VERY GOOD PLCE TO DO BUSINESS WITH!💯💯💯💯💯💯💯

Feb 06, 2024

Quick and great service !! These shop was open for more than 10Yr RECOMMENDED$$

Jan 06, 2024

Found Royal Auto repair on Groupon. They wereFriendly and honest mechanics. Fast service, will come again for an oil change.

Jan 06, 2024

If I can give this place a zero I would For starters they don't answer the phone. I had an 4 o'clock appt only to get there to find out the place was close. Made another appt which was for 8am and they showed up late. The owner is very rude, unprofessional and don't have no sense of sympathy for others. I will never go here again spend a little bit more money and go elsewhere

Dec 06, 2023

Bad service Bad prices the owner don’t respect the price offered change for your convenience is the last site recommended

Dec 06, 2023

Great customer service! the guys here are friendly & funny. Also they was quick. Most definitely coming back for my next one.

Dec 06, 2023

Had a good experience here at the place, got my oil change and i was very impressed by the owner how he greeted us and how he handle my car with care. Very recommended and will be coming back.

Dec 06, 2023

I originally purchased a Groupon pass, and so I came here to use it and From the moment I spoke to the owner on the phone to the moment I pulled in the parking lot. He greeted me with the most outstanding smile in the most amazing Customer Service. Truly a wonderful person with a kind soul. I don’t just feel like family here, I feel like “royalty” they just make you feel good .. I HIGHLY RECOMMENDED ROYAL AUTO REAIR.., If you have ANY kind of engine repairs or maybe just in need of a change of oil, you have to come and check these guys out!!! The shop is perfect. There’s a gas station here also in case you get the munchies, you couldn’t ask for a better shop. These guys are truly amazing and I will definitely be coming back. Thank you guys again for your outstanding customer service.!!!! and thank you so much for taking care of my baby :-) you guys are amazing!!!!!!!!! 1 million stars for me :)

Dec 06, 2023

Love this place great deal, good owner

Dec 06, 2023

Make sure you read the groupon, but great service at a great price. They will do anything for their customers.

Dec 06, 2023

My dad and I bought a Groupon for a synthetic oil change. My dad overheard what kind of oil the owner told the mechanic to buy. Once he brought it my dad told the owner that that’s regular oil, we are paying for a synthetic. The owner got very loud and rude immediately and told us that it was synthetic, that he always buys that oil, if we don’t like it to get the hell out etc.. my dad simply looked up the oil online and showed the owner the description that it was in fact regular. The owner immediately apologized and still filled our cars with regular oil but promised us a “free” oil change for basically trying to scam us. Said compensation was only word to word, refused to give us something in writing. He’s putting regular oil where he advertises synthetic. This place is a scam.

Dec 06, 2023

New ownership is disrespectful, rude and yells at customers. This man is not a man, he is angry. Do NOT go here!

Dec 06, 2023

RUN! RUN! what a RIP-OFFFFF RIP-OFFFFF They had our truck on and off for about a month and a half and could'nt did'nt repair what we paid them for always saying it's this no it's that and when we got perception of them and wanted our money back they called the police which i've found out they do this all the time; stay a way RUN RUN RUN

Dec 06, 2023

Stuff very nice and owner very attentive.

Dec 06, 2023

This place is the best! I shopped around for days trying to get my rear brakes replaced. They were so quick, great price, and informative. Highly recommend and will use in the future. Thank you!

Dec 06, 2023

Be careful don’t go there

Dec 06, 2023

Car acting up after oil change

Dec 06, 2023

Every place and fair prices

Dec 06, 2023

I am very happy with their work I needed a alignment on my car I called them up we came to a deal. I drove over there and they did the alignment on my car all is well. I have their card and if something comes up I will Call them again

Dec 06, 2023

I bought two Groupons (one for an alignment and one for an oil change) the oil change was fast, apparently I need a control arm and transmission seal but they gave me a really good price on both. They said they’ll do the alignment after that. I will be back in the morning, thankful for their decent prices and everyone there was very kind to me.

Dec 06, 2023

I was looking for a good mechanic that can check my Kia 😁 and I was lucky to find Royal Auto Repair. I made an appointment over the phone and show up few minutes early. When I arrived Jose & Angel welcome me with so much kindness and worked on my car immediately. The price was incredible cost effective oil change, wheel rotation, and liquid change and I feel my car is New. Excellent work and outstanding Customer service. This place it's my new recommendation and will definitely come back.

Dec 06, 2023

Jose and Angel helped me fix my flat tire and change my rusty bolts on my plates! They are so fast and nice! I highly recommend!!

Dec 06, 2023

José and Angel took me in for a last minute oil change. Helped me in a really tight spot! Great service for a great price

Dec 06, 2023

Thank you very much

Dec 06, 2023

Very professional and kind individuals. Thank you Hosea and Angela 🙏🙏

Dec 06, 2023

Ángel y José fueron increíblemente rápidos y amables. Gran servicio! Muchas gracias!

Dec 06, 2022

Called the owner for service inquiry, he gave me a price and asked to show up anytime to fix it as it’s a small issue. Called again 2 days later once I got the parts, he denied the price and had an attitude, asked to get an appointment few days ahead and hang up the call! The most disrespectful person ever!

Dec 06, 2022

Overall terrible experience. Purchased and oil change and was upcharged on several different occasions. The staff was acceptable but the owner was extremely rude and unhelpful. Makes me believe he is the one orchestrating these charges. Best to avoid this place at all costs.

Dec 06, 2022

Owner was extremely rude. Would not let me make an appointment after telling him I had a Groupon to use and had to back through Groupon to get a refund. Owner yelled at me on the phone and was extremely aggressive.

Dec 06, 2022

Quick service with a reasonable price definitely a go to!