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Ruben's Auto Repair

5

4

3

2

1

4.6
(233 reviews)
Review highlights

"… said it could be saved. The are up front, honest and do EVERYTHING to help you. They kept me informed more than my insurance did. They will work with you and …"

"Being new in San Antonio it's reassuring to find a safe place to service my car."

"Family have been going to Rubens for years for trusted work and price."


Overview

Categories

Auto repair shop, Auto electrical service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

Closed

Friday

Closed

Saturday

Closed


Reviews

Nov 26, 2024

Does great work and great communication throughout the whole repair process. Very fast and efficient when it comes to getting people back into a working vehicle.


Nov 22, 2024

The people at Ruben’s are very knowledgeable and they are straight forward and fair. I’ve been taking my vehicles there since the ‘90s! If you want an expert opinion and great service, this is the place to take your vehicle for repairs.


Nov 20, 2024

Great trustworthy repair shop.


Nov 20, 2024

Had an appt to have my car thoroughly checked over before traveling. On time and a detailed assessment of what they found, along with pictures to document what the mechanics were seeing. Informative without any “sales pitch pressure” re: upcoming maintenance recommendations! Love these guys!


Nov 13, 2024

I have always had great experience with the team at Rubens automotive. Really appreciate all their help and guidance when I don’t understand a repair. Thank you for all your patience!


Oct 27, 2024

Fair prices and easy to make an appointment. They have drop off at no charge to keep your vehicle over night and the service guy kept me informed of my vehicle status.


Oct 27, 2024

I brought my son's vehicle into Ruben's Auto Repair, as a check engine light came on. I was very satisfied with the service provided and highly recommend them. The staff was knowledgeable, friendly, and were able to get my dealership's insurance approved quickly. The work done was exceptional. Thanks for your help!!


Oct 27, 2024

They are excellent at clear communication and are transparent about the work needed for your vehicle. Lonnie was great to talk to and extremely knowledgeable, and Victor was also very helpful. They were very flexible and understanding, I was very comfortable in my choice of mechanic.


Oct 27, 2024

They did an amazing job fixing the fuel issues on my Cadillac. I had taken it 2 places before this and they couldn't take care of it. Luckily Ruben's auto repair knows what they are doing and have great customer service.


Oct 27, 2024

Went to this shop for the first time in September and they handled everything with so much care and consideration. Went again today for a brake light change and that took no time at all. I bought my own brake light and they helped me place it in. These guys are really sweet and won’t run you for your money !!


Sep 27, 2024

Crazy pricing, $7000 for a used 4 cylinder engine. Was told $60 to diagnostic test, then when paying they said $160 for diagnostic test. A rip off mechanic shop stay away. Save your money go somewhere else.


Sep 27, 2024

Going back to the 7000 dollar engine. Your guy answering the phone did mention DIAGNOSTIC TEST $60 dollars, not a battery test or whatever you said. Also, the $7000 dollar 4 cylinder engine was a used 85000 mile engine not a 32000 mile engine. Whatever never going back, shade tree mechanics are probably better.


Sep 27, 2024

Great honest service as always.


Sep 27, 2024

Very good at clearly communicating and are transparent about what needs to be done on your vehicle. Lonnie was a great guy to talk to and was highly knowledgeable. Victor was also very helpful. This will be my go to shop and I will likely recommend to friends and family.


Aug 27, 2024

Because of my military background, I was in a new city with no family, no dad to call when something went wrong. Rubens auto repair became that savior when it came to my car, and gave me that piece of mind. The best way to describe this place is a group of military fathers that retired and opened a mechanic shop together to work on something they’re passionate in. Any and all of my friends have heard me rave about this place, and I always carried their card to point my friends in the right direction when they had car issues. I now live halfway across the country and I will add a photo of me still carrying their card. My first experience with Rubens was in early 2021, when my 97 Ford had a misfire in one of the cylinders. Being a young woman with very little knowledge of cars, I called to receive many quotes from different mechanics in the area. Something that stuck out with me on that particular phone call is they don’t stack labor, and strive to find the best parts to ensure the problem they work on is solved and never happens again to the best of their ability. Over the years I fully believe the only reason my antique of a car was able to go on long road trips and essentially last as long as it did was Ruben’s. When I bought my Toyota last year the first thing I did was take it to Ruben’s to get a full overview on every aspect of the car, I trust their judgment and their opinion wholeheartedly. Over the years they excel not in just repairing the car, but teaching me bits and pieces about my car. They explained when brake pads need to be replaced according to mm thickness, how to change my serpentine belt on my own, and when a unfamiliar code came up on my Toyota they personally called a dealership and told me in full transparency that their personal programmer would cost me more money, and it was in their opinion I should reach out to the dealership technicians and gave me a rough estimate on what it should cost, and to not pay a penny more. The staff at Rubens auto repair aren’t here to rip you off, or give you the run around. They work there to do what they like to do, which is to fix cars, talk to people, and maybe get a break from their wives too (no one’s told me that of course). Don’t discount this shop, because I truly think Rubens gave me peace of mind.


Aug 27, 2024

To all my Veterans I had a horrible experience here. My opinion not trust worthy I had issues with my A/C they charged it said there was no leak 4 days later it leaked out they checked it again and said I had a leak on the condenser I was charged with them pressure testing the first time and checking for a leak about 230 dollars. When I took it back they wanted to charge close to 1100 for the condenser and they said oh we won’t recharge you again for the Freon. What didn’t make sense to me is they could have pumped the AC with nitrogen and dye and ran the car keep the car more then a day run it and you will find the leak. Instead they just charged my car back with Freon and the dye knowing it’s going to leak and make you come back it’s being lazy. When I talked to them because I was frustrated the employee laughed at me over the phone just not trustworthy place. My opinion please Veterans be careful and think twice taking your car here waste of time and money in my opinion. Oh and I did find a trust worthy mechanic Reyna’s express lube does engines, trans and AC and almost half the price this place wanted to charge me.


Jul 27, 2024

I’m on the fence..unsure


Jul 27, 2024

They all did an amazing job on my vehicle! Victor contacted me anytime he came across something and kept me up to date with everything from detecting issues, letting me know what has or needs to be done, and updates on incoming parts. They even sent me a link via text and email with pictures and descriptions of every issue and resolution. I just moved to the area and I’m glad I had a reliable place to take my car to be serviced. Definitely gained a long time customer!


Jul 27, 2024

Use someone else


Jun 27, 2024

Friendly, helpful, trustworthy, and professional. I would definitely recommend Ruben's Auto Repair. Thanks for the wonderful care and service.


Jun 27, 2024

Lonnie and Dana were very helpful. Even gave me a ride home when I needed it. Great guys! And they fixed my air conditioning and haven’t had a problem sense


Jun 27, 2024

Want to give a shout out to Ruben’s auto repair they did amazing work in my car. Mr Lonnie explained all the Maintenance they worked on. Will definitely go back to them for my car maintenance again. Plus they waited after hours so I was able to drop my car ❤️


May 27, 2024

I had a great experience at this repair shop! I brought in my son's 2010 Hondai Accent after having problems  getting it fixed with multiple mechanics. I spoke to Victor and Lonnie who gave me updates on the progress of my son's vehicle and informed me of what the real problems were to get it running again. I was happy to finally find a mechanic I could trust!


May 27, 2024

I had to go to Ruben’s today for a diagnostic on an issue I was having with a vehicle I purchased from DriveTime. Dana helped me immediately! He not only read the fault code but he quickly assessed an easy fix to try before making a very costly repair. He navigated the entire warranty process and also dealt with the dealership on my behalf. The issue was resolved and I felt as if the staff of Rubens truly cared, which alleviated so much of my anxiety and stress! Lonnie came out and introduced himself also. Everyone was so polite, respectful, professional, and helpful! Ruben’s was a total answered prayer!!!!


May 27, 2024

I have nothing but praise for Ruben's. They are very friendly and helpful. I had a problem with my pickup not starting every now and then. I have taken it to other mechanics and they couldn't figure it out. The mechanic at Ruben's put it on a machine and found the problem. Victor kept me updated on what was going on. I have found a garage. I tell everyone about Ruben's. Thank you Ruben. ..... God Bless


Apr 27, 2024

Good service.


Apr 27, 2024

I wish I could give more than 5 stars. Ruben's Auto Repair is the best, they did way more than Ford has ever done and are very fair on prices. Everyone is friendly, mechanics are extremely knowledgeable and did their due diligence. The manager even stepped in and took a look at my car as well. Victor helped me through the entire process and was very good at keeping me up to date on exactly what was happening with great detail and I came and picked up my car the next day from when I dropped it off. This is the only mechanic shop I will be taking my car to from now on. I recommend this business to anyone kooking for an honest and capable mechanic shop that has great customer service.


Apr 27, 2024

I’ve been to many automotive repair shops in the past . And not one single one even comes close to rubans . They were very knowledgeable. And kept me in the loop. Every other “mechanic shop I’ve been too, it’s just a bunch of trifling mf’s who take shortcuts and don’t know how to run a business. But NOT RUBANS. I don’t think I could ever find a mechanic shop as professional as their team! I’ve have 10000000% have found my forever mechanic shop! If I could give more then 5 stars I would lol.


Apr 27, 2024

The customer service here is outstanding - always professional, friendly, and efficient. During my last visit, I was assisted by Dana, who went above and beyond to provide excellent service. He was incredibly kind and helpful, and even helped me save some money. I highly recommend this place for anyone who needs great customer service and reliable repairs.


Apr 27, 2024

They will fix your problem at a high cost.


Apr 27, 2024

Very helpful and knowledgeable ...friendly


Apr 27, 2024

We can always count on Reuben’s for an honest assessment of our vehicle. We have trusted this shop for the repairs to our vehicles for many years and will continue to do so.