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Ruben's Auto Service

5

4

3

2

1

3.8
(88 reviews)
Review highlights

"Rubén always answers the phone. They do an excellent job of maintaining my older car and the prices are very fair."

"It's refreshing to have service professionals who enjoy the work they do!"

"You shouldn't give people the run-arounds if u don't want to do the work!"


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM


Description

Ruben's Auto Service in Pilsen combines comprehensive auto repair with collision and cosmetic expertise under one roof. Whether your car needs an engine tune-up or a scratch vanished, their experienced technicians can restore its performance and appearance.


Reviews (26)

Dec 06, 2024

This location is permanently closed they moved to a new location.


Nov 06, 2024

Very expensive


Sep 06, 2024

Took my car here after a hit and run accident. Nobody communicated anything with me, I had to be the one calling for updates. When I picked up my car I was told they were waiting on a part to be delivered and I would be contacted once it arrived. I paid my balance and trusted I would receive the part. It’s been more than a year and I haven’t received my part. I have asked for it numerous times and nothing. The least they could have done was return my money or communicated the problem with me.


Aug 06, 2024

Rubén always answers the phone. They do an excellent job of maintaining my older car and the prices are very fair.


May 06, 2024

I had a minor but urgent issue with my car and went to Ruben's. They were AMAZING! The owner was kind and generous, and the staff were really efficient and fixed my issue perfectly. They're an excellent small business and I highly recommend going here!


May 06, 2024

Took my car in to be serviced on a Monday they explained what was wrong with the car and said they would need to contact my Carshield insurance to see what they would pay and what I had to pay out of pocket. The entire week I was told to call back tomorrow we have to get the paperwork together for Carshield. I understand that but how will Carshield know what they need to pay for if you never call them? I thought this was a good shop because my grandmother used to go here when I was younger but I guess not. You shouldn't give people the run-arounds if u don't want to do the work! I am feeling really upset because I need my car fixed. If I could give no stars I would.


Feb 06, 2024

Great service!


Feb 06, 2024

I called they came in 20 min 1.2.3 no bs every other tow truck companies can’t compete whit these guys 5 stars all around will do business aging


Feb 06, 2024

I've been looking for a good mechanic in my neighborhood finally found went to Ruben yesterday will a dead battery turn out to be that I needed an alternator which they replaced yesterday and my car is running great again. I now have a new mechanic 5 minutes from very good people working there and and the price was rite.


Feb 06, 2024

My parents car flooded and wouldn’t start. I called Ruben and he was able to send a tow truck out the next morning. He did a diagnostic but also advised us to check with the dealership or another mechanic first. The dealership estimated $17k and the other mechanic said it was not fixable. I brought it back to Ruben and he was able to fix it in under a week for $2700. Ruben is very kind and honest and I highly recommend him!


Feb 06, 2024

Quick, friendly, and trustworthy. Always my first choice for auto repair.


Feb 06, 2024

The best! Highly recommend


Feb 06, 2024

They go right to work on your car…. And they make sure your car is rite….


Feb 06, 2023

Good mechanic good communication


Feb 06, 2023

Great service highly recommend


Feb 06, 2023

The quote was fare ,you come to pick up your car. Price changes.


Feb 06, 2022

I came here to get my tire fixed and they never put back back the rim. How does someone forget to put it back??? They also stole all the quarters in the car that were in a pile of change but left all the pennies. Who steals quarters after I just paid them over $100??? THEY ARE THIEVES!!!! DO NOT COME HERE!!!!!


Feb 06, 2022

Nice service just I have been to much car problems can't it fix in one time but they are doing there best and they are friendly


Feb 06, 2022

Ruben and his team have worked on my car about 4-5 times and every time has been an exceptional experience. I’ve worked with two other mechanics in the area before finding Ruben’s shop and none really compare to the experience I’ve had here. You can tell Ruben and his staff are very knowledgeable about vehicles and will get you in and out in a reasonable amount of time. He doesn’t operate outside of his expertise and will be straight up with you if he can’t help. In the past, I’ve taken my vehicle to the dealership to get their expert opinion and diagnose any issues related to my vehicle, then take it to a mechanic for them to do the work. I have found Ruben and his staff have just as much or even more knowledge/experience as any dealership and they go above and beyond the traditional service. You can tell Ruben really cares about his customers and getting them back on the road. Ruben is my go to mechanic for any issues with my car and I would highly recommend him and his team. It’s hard to find any negative feedback about Ruben’s auto shop, but if I truly had to pick, it’s his prices can be a little higher than other mechanics in the area. However, Ruben’s prices are 3-4 times less than what a dealership will charge you. I once had a dealership quote me $2,500 for some work while Ruben was able to get it done for $600. I’ve found that the wonderful service and the ability to get the vehicle in and out in a timely manner makes it truly worth it. After seeing the work Ruben and has staff have performed on my car, I don’t mind the higher price for the premium service. tl;dr: 5/5 Would recommend.


Feb 06, 2022

Taller de me canica regular


Feb 06, 2022

Always great service from the Familia....weeeeeeeeee!!!!!


Feb 06, 2022

Been going to Ruben for over a year. Every time I am given a fair price and trustworthy service.


Feb 06, 2022

El peor mecánico de Chicago ...increíble mal servicio ,no es puntual , te cobra y el problema sigue y se inventa q es otra. Mecánico corrupto. Noooooo se lo recomiendo , No pierda el Tiempo como Yoooo y mucho menos el dinero muy costoso para un pésimo servicio. Por mi 000000 estrella.


Feb 06, 2022

Go get alignment at professionals, How do you sell something you can’t do? Classic rip off, just to sell it.


Feb 06, 2022

I wish I could give this guy 0 stars because he charged me for work already done by another mechanic which I told him, plus he way overcharged me.


Feb 06, 2022

WENT FOR AN ESTIMATE FOR MY CAR THEY DIDN'T HAVE TIME FOR ME SO I WENT SOMEWHERE ELSE WOULDN'T RECOMMEND THIS PLACE TO NO ONE JUST SORRY.