Ryle's Complete Auto Care

Aug 18, 2024

Great customer service and really nice people. I will be making them my main mechanic moving forward. Thank you

Jul 18, 2024

Let's start with the good. None! If we want a silver lining the issue I went in there for is no longer an issue but I have no true idea of what it was. I went in to check to see why my back break lights stayed illuminated and did not turn off. When I walked in he was sitting down in the garage eating and told me he cannot stop eating to right now to help me or even take my name and number for me to leave my car. He told me to wait for him to finish and he would let me know when he was ready. Normally I would have left completely but I did not have the time to take my car all over Houston and the reviews here seemed to be really good so I waited. Once his royal highness was finished with his meal he took my car key and phone number in 30 seconds and I was on my way home in an uber. He could have done that 25 minutes before that. When he called me to tell me what the issue was I did not understand what he was telling me. I also told him that I was a little hard of hearing so I was having trouble making out the issue so I asked if he could text me. He told me he doesnt have time to do that. He also told me and I quote "If you do not understand what I am telling you then thats your problem not mine." I sincerely told him I did not mind paying for the service but I just wanted to understand what needed to be fixed and why. I feel like that is not too much to ask if I am going to pay for a service. He once again reminded me that it is not his problem it is mine. Due to the fact that I had to go to a dinner and also did not want the problem to worsen I just let him fix it. I picked up the car today and he told me again he only knows how to tell me whats wrong and how much it costs and that it is not his problem that I do understand! So I paid the balance and left. I did not converse with him at all or try to explain my frustration or ask for any other explanation. I just paid and left. So I caution you to be very very cautious when visiting this shop. Honestly I would try to avoid it at all costs if other options are available. The gentleman there are rude and there is zero transparency. I have no idea how the reviews are so high with this level of terrible customer service. Please RUN not WALK away from this place! Run as fast as you can! One of the worse experiences of going to a mechanic and that's saying a lot!

Mar 18, 2024

Does the best job?

Feb 18, 2024

Been here 4 or 5 times for repairs. Polite mechanics that work quickly with fair prices. Very convenient for downtown location

Nov 18, 2023

Bad customer services! Went to get air in tires no one wanted to help. Lied saying air pump just died this morning seen working putting air in another cars tire . Owner is races do not go there if people of color

Nov 18, 2023

Always great quality of work when I go for regular oil change, inspections or any repairs. Fair pricing as well, would definitely recommend.

Nov 18, 2023

At this point I think they are discriminating on me because of my skin color. They never can fix my car or they always have to call the boss … but never reach back out to me . Please don’t come here . They are liars.

Nov 18, 2023

Horrible service. These 2 guys were chit chatting in a office, saw me walk up, stared at me when I waved at them, gave me a ✌🏽, looked at each other and shrugged. If they don't want buisness, then they should close up for the day. I was in search for a regular mechanic and stopped here... ill just find another.

Nov 18, 2023

I got my car inspected and I was in and out. Definitely recommend this establishment.

Nov 18, 2023

I went here to get a inspection and this Asian owner was prejudice he tampered with my tail light and said my tint was to dark on my car...my tint was legal and what do tint have to do with the machanic of a car...I looked in my trunk and he pulled out wall cover and put my tail light out and didn't even have the nerve to attach it back. Your business should be closed down because you are a racist. My inspection passed elsewhere.....so if you are African American take your business elsewhere.

Nov 18, 2023

My new honest mechanic! The check engine light on my car was on and thus wouldn’t be able to pass state inspection. I first went to Montrose Automotive Center who charged me more than $100 for a diagnostic and then proceeded to tell me I would need a new catalytic converter and would cost me over $1300. The person I had to talk to was very sales oriented and seemed straight out of a dealership. I didn’t trust them so I took my car here to Ryle’s for a second opinion. Ryle’s gave me a free diagnostic check, fixed my check engine light issue, did my state inspection, and replaced a hose, all for only $150. In fact, Ryle’s tried to charge me only $125 but I insisted on increasing it to $150 due to the quality and value of the service. If you are looking for an honest, trustworthy mechanic who does not unnecessarily upsell you, then Ryle’s is your place.

Nov 18, 2023

Ryle took my vehicle at 9am, did sparks plugs, ignition wires, front struts, and rear shocks by 215pm. Quality of work is great, customer service was great, and pricing was great. I'd highly suggest anyone to patron this shop. Thank you

Nov 18, 2023

Ryle’s was the only shop around that could do my inspection. They made time for me. I called in advance and headed over and he was ready for me! Great service. Will be back here.

Nov 18, 2023

Super fast and friendly service. I was in and out for my state inspection.

Nov 18, 2023

Thank you to Ryle’s! They checked my car, found the problem and fixed it. Money well spent. They’re my trusted mechanics.

Nov 18, 2022

Mr.Ryle is the best. Fair and honest with pricing and great service. I’ve been going to him since I moved to Houston over 4 yrs ago. Him and his staff is knowledgeable, efficient and speedy.

Nov 18, 2022

Best place auto care in town.

Nov 18, 2022

Broke lug nuts refused to fix, cost me $100 out of my pocket, don't trust them

Nov 18, 2022

Came here for a state inspection. Took about 20 minutes. Overall, good service.

Nov 18, 2022

Great shop for vehicle inspection but yesterday my coolant light was on also so he checked & it was EMPTY! But in just over an hour he had replaced the broken reservoir for me! Great service & fair price for BMW❤️

Nov 18, 2022

Honest, and very good prices for the labor

Nov 18, 2022

Love it at Ryles Complete Auto Care. Always excellent service!

Nov 18, 2022

Ryle has the best deals on auto repair. Also their work is good and they get your car in and out quickly.

Nov 18, 2022

The most reliable mechanic for many years ryle is the standard

Nov 18, 2021

Decent and fair prices and a very quick turn around. Dropping the keys off at the gas station felt awkward at first but had been a good system to use since I work in the area. I’ve taken my suv there 4 times and each time I knew I was saving money on labor in comparison to the dealership prices. 0 mistakes and I really like that. I’d recommend them.

Nov 18, 2021

Good service, he took the time to look at me car and make sure that i got what I needed and didn't charge me and arm and a leg 10/10

Nov 18, 2021

Knowledgeable mechanic, good customer service, average prices 👍🏾

Nov 18, 2021

My favorite auto shop do the work and do it right

Nov 18, 2021

We were from out of town just passing through Texas when the ball joint on our wheel broke but luckily we broke down close to this place. They were recommend by our tow truck guy and few other mechanics we called in the area. They were very friendly, helpful and professional. He sensed our urgency and got our car done in 2hrs. Their prices are very reasonable as well!

Nov 18, 2020

Good quality, fast, honest, fair. Recommend!

Nov 18, 2020

They fixed my car and did a good job. Thank you.