Sacramento Specialty Automotive

Nov 16, 2024

Best car repair shop in Sacramento

Nov 15, 2024

They do great work and very reliable, my go to.

Nov 12, 2024

Spent alot of money here for a vehicle to get cleaned up. Basics...their is a fluid leak on my driveway. Took it back and they said due to the heat in temp the engine oil leaked into vehicle frame rails prior to the work performed. Well here we are with the same leaks on my driveway. I would suggest a company that takes care of their customers. Not even a phone call back after the service provider said she would have to talk to upper management.

Nov 12, 2024

Very helpful and reasonable with the price

Nov 05, 2024

100% would recommend. Great place. Fast, good work. Every body was very nice and attentive. 5 stars place. 👍

Oct 29, 2024

Having searched on-line for an automotive specialist in electrical wiring for headlights, I decided to inquire with Sacramento Specialty Automotive. A complete diagnostic test was performed and their were no issues concerning headlights other than bulb replacements. Another vendor apparently misled me and was not able to diagnose the problem. I was very pleased with the honesty of the staff and their professionalism. The rates for a complete diagnosis was extremely reasonable and should any future problems arise for my 2012 Hyundai Elantra, I shall leave the task with SSA. Give them a call and you will be amazed too. Thanks for a job well performed.

Oct 29, 2024

They get to the work as scheduled and the waiting room is really good; WiFi, snacks, drinks, and a tv. . .

Oct 29, 2024

Took care of our Subaru quickly and with great communication. Thank you!

Oct 22, 2024

I am so pleased with this company. The staff seemed genuinely concerned about my situation and worked towards making me happy with making the decision to use their services. The repair cost was very comparable and m car drives beautifully. As an added bonus they posted a coupon on their website which saved me even more money. If there were more stars available, I would definitely give them.

Oct 19, 2024

This place is amazing! Very easy to see quotes and estimates and their pricing was very fair. I will be returning to this shop for future repairs on my Burtha.

Oct 19, 2024

Very fast and friendly service. Had the side view mirror replaced on my Prius and they were much faster finishing the job than I expected and the workmanship was perfect. I truly appreciate the service and surely recommend them for all needs.

Sep 19, 2024

Best mechanic service I’ve ever got! One person at the front desk could use some work to be honest. Anticipate clients needs, be friendly. We lived very for away and had much more work that needed to be done, we only found out about the other work when we picked up the vehicle. If I knew about all the extra work I would have had it all down here cuz they are so good. When I brought that up the front seat lady looked at me like I fed something up. Your job is customer service! And to get as much business for your company as you can. You missed out on a lot of business and annoyed your customers.

Sep 19, 2024

I am very impressed with the service I received at Sacramento Specialty Automotive! Their pricing was reasonable and they completed the job early and well. They had excellent communication and customer service. I would definitely recommend them!

Sep 19, 2024

I was just passing through and needed help checking a few things on my car. I called 8 shops before talking to Alex at Specialty Automotive. He got me in right away and their knowledgeable technician was able to give me piece of mind for the long trip home. I love that they didn't try to pressure me in to any repairs and they were very transparent and honest. I don't trust a lot of people to work on my cars, but I would definitely take my vehicle to Specialty Automotive again!

Sep 19, 2024

Great, friendly service.

Sep 19, 2024

I finally found a Machanic I can trust. I knew what was wrong with my car before I took it to them. They did an inspection on the vehicle and found and fixed everything upon my approval. My car runs like new! I hope I don’t need them soon and I’m sure I I want. But when I need some work done that’s where I’ll be taking my cars.

Sep 19, 2024

I'll start by saying I honestly didn't want to write a bad review for this place but the owner has been unresponsive to my attempts to contact them regarding my dissatisfaction. I brought my car in for a new transmission and they gave me a quote. I explained to them that we had a trip planned and that I'd only want to sign off on the work if they could assure me it'd be ready in time. They promised it'd be done the week before my trip so I went ahead and paid the deposit. I heard nothing from them the entire next week, and I had to call them on the day before we were set to leave on our trip. They informed me the transmission had been delayed and my car wouldn't be ready in time. Since this was less than 48 hrs before our trip we were unable to cancel our hotel and other reservations. We were left with the choice of renting a car or wasting the money for the reservations we had already made, and so we rented a car for the weekend. The next week the transmission finally came in and was installed. I asked about getting the cost of our rental covered and was offered $100 off. I asked to speak to the owner and they said they'd talk to them for me, and came back with an offer to pay for half the rental. To top everything off, when I got my car back, it immediately blew a seal on the freeway and sprayed diff oil everywhere. They towed it back to the shop and redid the seals, but it really does make me wonder about their QC process since I literally drove 5 miles before it happened. I've since attempted to contact the owner directly with no success. All I've asked for is for them to cover the expense of our rental, $400 off a $4000 work order. Had they been more communicative earlier on, or had they not over-promised the timeline, we could have canceled our trip and wouldn't have had to rent a car. I don't believe what I'm asking for is outrageous, and the bottom line is that I'm dissatisfied with how it all was handled and the owner has been unreachable.

Sep 19, 2024

My family and I were driving from Seattle to Orange County when we noticed something was wrong with our car while passing through Sacramento. The team at Sacramento Specialty Automotive were incredibly helpful and kind. They diagnosed the issue and got us back on the road, and had a comfortable lounge for us to sit in while we waited. Great service and friendly people- would highly recommend!

Sep 19, 2024

Was buying my son’s first car. I trust Sacramento Specialty Automotive 100% to check the car out to see if it is a good purchase. They checked it out in every possible way and told us it was a great car to buy. It was so mentally reassuring to know their knowledge and expertise cleared to car for our purchase. I highly recommend Sacramento Specialty Automotive for your most trusted and honest mechanic needs.

Aug 19, 2024

Excellent customer service. I told them my concerns, they diagnosed and provided their recommendations. So pleased I was referred by a friend. They have drinks and snacks free of charge! They also have a shuttle service! Nothing to complain about! I'll be back! Kimi Carey

Aug 19, 2024

Excellent service. They get the job done fast. Will come back again. Also, as a person who is hard of hearing, I didn't know that they have email/text message option which I preferred. I was impressed that after their diagnostic, they send me message that listed all of recommended repair along with all of the quotes. Love it.

Aug 19, 2024

Friendly and competent and professional. But their hourly rate is just too high!

Aug 19, 2024

Incredibly helpful staff. Efficient with assessment and labor. Great communication. Able to get in quickly for service. Affordable. As a Mom living across the country, it is nice to know my young adult son has a place to take his vehicle that can be trusted and helpful.

Aug 19, 2024

The folks at SSA, were very thorough and professional. Very upfront and kept me informed. I would highly recommend. Jackie is always a pleasure to work with.

Jul 19, 2024

Diagnosed transmission failure Tuesday evening, towed to dealer on Thursday, picked up Daturday morning. Correct diagnosis made it easy.

Jul 19, 2024

I have been coming to Sacramento Specialty Automotive since I bought my 2011 Subaru Outback new (still going strong) and now bring my wife’s car (Acura TL) here. I trust their inspections (they document everything and show you the results) and they never try to sell you anything extra. Joe and his team are communicative, accurate and highly competent! Whether it’s an oil change or major repair it will be done right!

Jul 19, 2024

I have been going to Joe's shop for over 17 years. This is my is my 5th Subaru and I wouldn't trust my cars with anyone else. He and his team know their Subaru cars and how to make them purr. I know when I have work done there it will be done right. Great job guys! Liz

Jul 19, 2024

Little background on me - I grew up in Texas. Family immigrated to Austin in 1907. They have their hands in a lot of industry, automotive repair is a good chunk. I can tell you, SSA reminded me of being home. They made me miss home. They were how we all must be - honest. I took in my 2014 Mazda 3 SGT for an eccentric voltage regulation issue. I knew this electrical issue wouldn't be as cut and dry as replacing the alternator+regulator because of the vehicle's proprietary i-ELOOP system - the one time a man doesn't want to be right .The shop tech even reached out to his close friends who are direct Mazda techs and they reassured him models like mine don't come in often and when they do, they are an electrical nightmare. I went out of town the day I dropped it off, they replaced the alternator same day but the issue still presented itself. They spent 3 more days trying to figure out the problem. When I gave them a buzz when I got back in town, they advised me of the situation and tech suggested he put in the old altenator since the new one wasn't the fix. Knowing the car isn't worth much, I agreed to opt out of the other repairs their VERY thorough inspection (with clear, detailed photos) discovered and I requested I pick it up. I was expecting to pay some labor fees but tech, without me asking about dues, mentioned since they didn't fix the issue, they are not charging me....nada. zilch. ***Let this be a lesson to all other shops and businesses alike!*** Their integrity, honesty and determination to fix my problem were stellar. This is how people used to be - dedicated to helping out others in the communities and being honest about it. He has the car ready shortly after. From here on out, they will be the shop my friends and I will call! And shout-out to Jackie for always be on it and helping facilitating my experience there. 🎤💧

Jun 19, 2024

Have taken mutiple cars for diagnose, so far every diagnose have been very accurate

Jun 19, 2024

Hi Scoobie Techs, You did a great job, you listened to my concerns about the noise I was hearing from my front left wheel and you fixed it in jiffy. Plus you replace some of my lights with led bulbs, what a difference! Now the dear are going to see my coming before I can bring home to fresh venison. Thanks, Matthew K

Jun 19, 2024

Love everyone here! Just an oil change today but they have done a lot of work for me. Always excellent. This place has been amazing since the first time I brought a car in ten years ago! the most honest and trustworthy shop I have ever come across. I never go anywhere else

Jun 19, 2024

Update: Have been back twice, work always done correctly. Would recommend! Old: Had an inspection done on a recent purchase here. Turnaround was relatively quick, and the inspection was extremely thorough (it included pictures, measurements, hand written notes, etc.). I would absolutely take a car here for a PPI.