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Sam's Auto

5

4

3

2

1

4.2
(109 reviews)
Review highlights

"Clean and nice customer waiting place Good work and service"

"Very friendly staff and great prices, make sure to ask for Ray!"

"Reviews it is family members.Don’t waste your time and money!!!"


Overview

Categories

Auto repair shop, Motorcycle repair shop, Muffler shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM


Description

Sam's Auto is Total auto repair station in Houston, TX. With over 25 years of experience in this industry, we are experts when it comes to servicing your vehicle. We offer great customer experience, affordable pricing, and results that always speak for themselves. Whether you need you a car inspection we have all skills and equipment to get the job done fast and efficiently. When it comes to Engine, We can provide Rebuild or Replace depending on the your budget!! We do transmission Service during 3rd generations. When you have a collision, we do everything for your insurance company. Motorcycle repair Shop maintenance and collision repair


Reviews

Sep 27, 2024

This place is a scam !!! I went to change my breaks and rotors and I specifically told the girl that my breaks were making a noise and possibly damaged the rotors. So she gave me a quote of $200 for the service . Not even 3 min driving away the sound was back and louder and I called them to tell them . They told me that they in fact didn’t change rotors after I mentioned it before they started working on my car and could change them for an additional almost $500 and check the noise . So you’re telling me that I’m being charged almost a total of $700 to change 2 breaks and rotors ??? Took it to another shop where they confirmed a screw was missing and if they did the job right they would have noticed it was missing and also seen the damage on the rotors ! I could have had malfunctioning of the breaks while driving and these people didn’t even help ! SCAM ! Just wasted my time and this was my first time there definitely don’t recommend !


Aug 27, 2024

Great Job fixing my vehicle. Rene is an awesome and professional mechanic.


Aug 27, 2024

New worker mechanic is rude and the worst, he doesn't know what he is doing. They will scam you! Avoid at all cost!!!!


Aug 27, 2024

They are always great with their service very nice employes I don't go anywhere else for my car.


Jul 27, 2024

They do a great job watching your car recommend this place and affordable.👍


Jun 27, 2024

Excellent customer service and work. Highly recommend. Prices reasonable


Jun 27, 2024

Very compassionate and professional. Got my car in immediately when I was in a panicked rush and provided a cost-effective solution to meet my needs.


May 27, 2024

Edward and his team fixed my sisters A/C and replaced my brakes & rotors and we were able to pick them up the same day we dropped them off! Fast, professional service & very reasonably priced! Finally found a reliable & trusted mechanic. We’ll definitely be back!


May 27, 2024

Was coming here for service to my vehicles but recently had a bad experience with one of the employee and the owners basically did nothing ...just play it off not even a apology....wanted a oil change but after the incident they said they are out of oil 🤔...coincidence I think not...will not be coming back here needless to say..


Apr 27, 2024

Gente muy despota, no recomiendo ese lugar si quieren que los traten mal vayan ahi, les ahorro el mal rato, el manager un señor indu super despota casi me avento la seguranza con la mano, y los señores que tienen ahi muy mal encarados, evitense el mal rato de ir ahi/ very spoil people in this place not recomended at all, dont go, the manager very rude person….


Apr 27, 2024

Real good service and what is you security camera username and password or RQ code please please tell me


Mar 27, 2024

I recently bought a vehicle from Mike at this dealership, and there was a check engine light on that he agreed to fix if I bought the vehicle we took it back-and-forth to his mechanic and they kept turning the check engine light off telling me that the vehicle was fixed But the engine light kept coming back on so I kept taking it back . Their mechanic kept saying nothing was wrong with it. I took it to my mechanic and it needs a whole new engine the dealership Refuses to stand by their word. They are not trustworthy people and I would not buy a vehicle from them. I have all of the text messages saying that they were going to fix the issue and now that it’s been over six months and they haven’t fixed the issue that they no longer can. Remind you this issue has been an issue from day one so it’s not one that popped up after I bought the car.


Feb 27, 2024

It’s been almost 2 years since I’ve been here and the mechanics here do pretty good work. Their prices have gone up, but they do reliable work in my opinion


Feb 27, 2024

Very horrible service. Don't waste your time and money going here. They made me pay $65 and couldn't even tell me what was wrong with my vehicle. Edward was very unprofessional and disrespectful. Again don't waste your money and time coming here.


Jan 27, 2024

Thank you, jr


Nov 27, 2023

Ask Edward in and out great people’s skills 👌🏽


Nov 27, 2023

Eduardo and Mercedes were a great help. Fixed up and replaced my thermostat quickly and efficiently. 10/10 recommend


Nov 27, 2023

Great communication and service! Most definitely coming back and getting an oil change at a great price!!


Nov 27, 2023

Great place highly recommend it


Nov 27, 2023

Great service, the lady that helped me was very nice and informative.


Nov 27, 2023

I brought my vehicle there for maintenance and got a quote agreed to the quote and they said that they would have my car ready by the morning, But they contacted me in the morning and said that its going to be more money I asked how much and more and ithey almost double the price Eddie acted like he really didn't want to do the work maybe because it was Friday and he didn't want to get dirty idk but he over charged for the maintenance got a quote from another Mechanic and he charge me 1/3 of what he charged I wouldn't recommend anyone to come to Sam Auto they are not honest Mechanics


Nov 27, 2023

I was having trouble with my steering so I brought my car to Sam's auto service and Edward did a wheel Alignment for me.I was very satisfied with his work and his customer service was 👍.Thank you


Nov 27, 2023

Keturah Batiste.


Nov 27, 2023

Mr Edward!! The greatest customer service that I have experienced since COVID. I appreciate the atmosphere , I felt safe and the staff was polite . The mechanic kept me updated on the service needed to keep me safe in my vehicle. I would recommend any friend or love one to use Sam’s Auto Services . Thank you kindly, POPO Shelia


Nov 27, 2023

Son unos estafadores. Cuidadito al cambiar el aceite ahi… no cambian el filtro, aceite malo y muy caro. No vuelvo a ir. No recomiendo. Ademas son desagradables


Nov 27, 2023

The manager is friendly and understandable


Nov 27, 2023

The manager was reasonably and respectfully. Good service


Nov 27, 2023

The mechanic was very helpful and he was very honest Edward was very kind and honest with me I recommend anyone especially ladies to come deal with him because honesty is so important when you deal with a mechanics…..


Nov 27, 2023

Very friendly good communication.


Nov 27, 2023

Very friendly!