Sam's Club Tire & Battery
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Review highlights
"I love the scan and go option. The lines are always super long and scan and go on the app is a life saver"
"Great place, good price, awesome products"
"90% of the staff were very unhappy and not very service oriented"
Overview
Hours
Sunday
10:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
Closed
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Reviews
Nov 20, 2024
Hard to get a hold of. The club’s phone menu option ‘3’ for the tire center only redirects to their national call center regardless of whether the tire center is actually busy. Hit ‘0’ and ask for the tire center… Honestly, it’s probably better to get your local discount tire place to price match.
Jul 27, 2024
The guys July 20th did a fantastic job, great service, and amazing timing for my battery change
Jan 27, 2024
Alex was very helpful with assisting me with my tire. I had a large nail in my tire and Alex was able to assist me in a timely manner. Very professional.
Jan 27, 2024
Pésimo servicio
Nov 27, 2022
Online said Sam's club tire and battery midway and 635 opened at 8am That was not true Opens at 10 am....I had to be at work at 11am and was trying to get a slow leaking tire replaced since I drive on 635 and tollway to get to work I mentioned that to Sam's employee and she rolled her eyes and walked away while I was talking to her smacking and popping her chewing gum...Nice manners winch
Nov 27, 2022
They don't answer the phone, they don't respond to the QR code, they yell at you if you try to get their attention from outside.
Nov 27, 2020
$600 later, I got new tires with extra services. They improperly filled the PSI: FL 38, FR 41, RL 36, RR 38 - they're all supposed to be at 35 but of course the paperwork said they filled it to 30. But I can forgive some air, who wouldn't? What I can't forgive are my damaged rims. I've called the store multiple times since I got home but they don't answer their phone. I think it's only fair to make the manager aware of incompetent employees. The yellow highlight demonstrates the damage done - plus a close up. I will not and do not recommend this place.
Nov 27, 2019
Thank you so much Jacob and Alex for the great service and being very friendly. Jacob was quick to help me replace my tire and Alex was great on keeping me updated and informed on what I should do next before getting all four tires replaced.
Nov 27, 2018
I got here when they opened...I recommend that time of day. Got in and out in less than 30 minutes...price was also awesome. 12-17-17 --stopped by to register a complaint about the tires I bought having extremely LOUD Road noise from the tread. Asked if I could trade them in on a different set. I got an absolute NO. Asked to speak to a manager..they radioed the manager who was in some unknown location in the building...he asked on the radio what I needed...he told the tech as if I was not standing around that I should have talked to other people who had the tire before I bought them and said there would not be any trade in to satisfy the customer. Not being buying tires from Sam's anytime soon....or ever.