Sam's Club Tire & Battery
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Review highlights
"In & out in 15 minutes!"
"We always eat at the end of our shopping, hotdogs, pizza, churro, drinks, etc."
"That's how you educate your staff to provide the best service to customers."
Overview
Hours
Sunday
10:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Reviews
Mar 05, 2024
They should shut down tire and battery department. No worker here wants to work. The employees sending you away by saying its fully booked and not taking any walk in. I was there checking there were just one car in service and 3 employees there just chilling. When i tried to make an appointment for my TPMs sensor, they send me to other shop by saying their machine is broken. Its been broken for one year already.
Dec 05, 2023
Worst experience ever, I'm not going to say anything else. Customer service and tire center.
Dec 05, 2022
I was trying to get a single tire replaced. Before I arrived I had attempted to call to see if there was a tire available for my vehicle. The woman that answered immediately put me on hold and I remained on hold for 15min so I hung up. Presumably, the same woman was at the counter and I asked about getting my tire replaced. She told me in a condescending tone that she couldn't just replace my tire with any tire they had and that it depends on other factors she mentioned. That's all fine. I mentioned to her that an associate from another Sam's had already checked my tire and said that it could be replaced for about $200. Without even looking at the tires she suggested I go to Walmart or to another location where they could patch it up despite having mentioned the tire is not repairable. They checked the tires and said they didn't have any in stock and they'd have to replace two. So I took my business to the Arroyo Crossing location and immediately took care of me and replaced the single tire. Frankly, I feel as though she didn't want to help me. I think they need to be coached on customer service skills and verbiage they choose because the experience was offputting.
Dec 05, 2021
Very helpful staff! They go above and beyond unlike some of the other places. Highly recommended.
Dec 05, 2021
Lo mejor
Dec 05, 2020
These people at this department are lazy because there was customer ahead of me and they told her it will be 2 hours wait to fix flat tire and mine was just to change my flat tire with spare tire and he said my spare was no good. My spare was never been used. So so lazy