Sam's Club Tire & Battery
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Review highlights
"Always able to get in and out quickly with scan and go. Short wait times and pleasant associates"
"Food, medical supplies, rotesory chicken, salsa, desserts, jewelry, clothing."
"Long wait at food line for hot dog & soda omg! eat before you go here."
Overview
Categories
Tire shop
Directions
9440 W Broad St
Richmond, VA, 23294
Phone number
Call: (804) 346-3031Website
View websiteHours
Sunday
10:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Reviews
Dec 05, 2022
Sams has always been a great place to shop for anything you want or need it
Dec 05, 2022
They were good
Dec 05, 2022
This store is always very clean & well lit
Dec 05, 2021
Front desk service sucks. Went first day and after a 30 min wait, scheduled a service appt for the next day. Next day went 1 hour earlier than scheduled appointment and was not served by the front desk even after 45 min wait.
Dec 05, 2021
Long wait!!!!! service good
Dec 05, 2021
My experience has been very bad at this place. I went there first at 8 AM and they told me they take people by appointments only BUT it is written nowhere. Also, they took the third person in line who also did not have appointment. When I pushed for it, they reluctantly took me in but told me it would take 4 hrs to complete the service while they took the third person in line first for the service. So, not only they allowed someone to cut the line but also showed partiality, based on what I wonder! If you ever go for the tire warranty here, good luck. They simply denies it with one objection after another - Tire alignment, rotation etc. I don't know when will Sam's club fix this location's tire & battery center.
Dec 05, 2021
Very bad experience. Inaccurate online information, inaccurate hours posted in club, poor customer service, and as I write still waiting after 5 hours in club for a single tire installation. Will never purchase from Sam's again and will not be renewing club membership.
Dec 05, 2021
Waited over 2 hours for 1 tire I purchased and was told I had to wait even longer for me to receive my new Uninstaller tire and rim. Go somewhere else.
Dec 05, 2020
Please refrain from using this tire department. They have no respect for your property whatsoever. They have damaged both my rear center caps and damaged my rim (chipped my chrome rim in 3 areas).
Dec 05, 2020
Thanks Sams for helping in my flat tire
Dec 05, 2019
These guys really did a great job balancing the tires. My Subaru had some issues with uneven wear and they were able to place the tires appropriately so that all the vibrations would go away.
Dec 05, 2019
The worst place to get tires ! Very unprofessional, one person working and could not locate my tires for over an hour! Dont ever come here for service.
Dec 05, 2018
Been here almost 3 hrs
Dec 05, 2018
Came in just to fix a flat tire, and was told maybe a 1 hour and half to 2 hour wait. After 2 hours, my car still hasn't been placed into the shop. Waited for 4 hours spending time just looking at the front desk employee, while mechanics just stand and talk right in front of me... Unbelievable.
Dec 05, 2018
Super service balanced my tires. Did a great job.
Dec 05, 2018
took me right away!
Dec 05, 2017
Pathetic customer servics... Takes 3 hr ro fix a flat
Dec 05, 2017
Quick service
Dec 05, 2016
IF there is Zero star I would give it to them, inexperience guys I had to wait at the front to give them key about 35 minutes I wanted to do Tire rotation and balance, after 2 hours they called me telling me that they were not able to take the lug nut , I went to the shop and took off the lug nut so easily by myself, They are so lazy in doing job I marked the front driver tire so i know that if they did the rotation or not after 3 hours found that the tires are the same with no rotation , they never rotate the tires bad bad never going there again