Sam's Place Auto Repair

Oct 05, 2024

Honest work and fair pricing. They service my whole fleet. Always ensure that the issues with my vehicles are fixed. Highly recommend.

Sep 05, 2024

Took in my car for a check engine light and some AC issues. Service was great and very fast. They even helped me with my 3rd party warranty.

May 05, 2024

Had a very good experience here when I brought in my 2016 Honda Civic. Very easy and straight forward process on the customer side of it. Front end and mechanics are very personable and knowledgeable. Tylor made me feel at home and also the mechanic (who's name I can't remember at the moment) was great to me. Overall, great vibes from everyone there. I always love when I can support family owned local businesses. Will definitely return if I need work done in the future.

Apr 05, 2024

Got to say! I read plenty of bad reviews. But I took it as a grain of salt. I took my car in several times for service and was fine with the work. Never looked under my hood because I didn't have a need to. But make a long story short I wanted to check out where my sensor was located on my car so I popped the hood and the plastic cover that snaps over the engine was cracked all the way across. They did not even try to snap it on,Just sat it on top of the engine and sent me on my way. When I called about it the lady basically accused me of letting someone else do that to my car. Won't be ever going back. Unprofessional at its finest. And it wasn't my engine it was the cover 😂 the owner is very unprofessional look how she responds to other people complaining. She gets in her feelings like her shop does no wrong. And I never complained about my bumper. Yes it wad messed up when I brought it in. It's holding on by zip ties bit was still on pretty good. Your mechanic came out after doing my car and apologized for pulling the bumper down and tried to pull it back up as much as possible. So me complaining about that is a lie. Truth is you called me a liar over something that could have been fixed for 25 or 30$ when I was going to come spend almost 500$ to fix the other problems. Don't take your car here. I'm 55 yrs old not 25. I'm a hard working man that has no need to swindle anyone smdh. People read her response to every negative review and tell me if the lady is professional.

Mar 05, 2024

Honest and reasonable.

Dec 05, 2023

Awesome mechanics. Nice people. Responsive to me as a customer. Good prices, good service. They took good care of my Isuzu Amigo and my Honda Element. Sam's Place is now my go-to mechanic. Highly recommended! Love you guys!

Dec 05, 2023

Exelente lugar servicio muy rápido en un día arreglaron mi carro.

Dec 05, 2023

I had my car towed here because another shop couldn't figure out the problem after a week. Sam's place had it figured out and fixed same day for a very fair price. I loved the detailed invoice that was all broken down.

Dec 05, 2023

I have been here several times and I'm always impressed. This time, I went to another mechanic to get a oil change, only because sams was busy that day. Shortly after the oil change, my check engine light came on, and my car was hesitating. I went to sams, who told me the previous mechanic forgot to replace a hose, and Sam didn't charge the previously quoted diagnostic fee!

Dec 05, 2023

Kind of rude just hung up on me mid-conversation nothing to lead up to why they did besides asking about some codes that I need on a car they worked on before I owned it

Dec 05, 2023

Took my car in for brake pads. Nice, honest people. Reasonable price. Will definitely bring my car here for service. Richard was great. Nice, honest fellow!!

Dec 05, 2023

We took my wife's car to be repaired for a noise in the steering. They stated they looked it over and found it was the steering shaft that was bad and that they would have to order the part. They claimed to have put everything back together and that they would call us when the part was in so we could bring it back. When we picked it up my wife backed out of the parking spot and instantly knew something wasn't right. The whole steering column was completely loose. It moved up and down when you turned the wheel. The mechanic swore he had everything tight and didn't want to listen to us until I got angry with him. He then took it back and found that no he didn't have everything tight. We then took it home and it was 10 times worse than it was when we took it to them. We found another shop that had to go in and fix what they did wrong and found that at anytime while my wife was driving it that the steering shaft could have just fallen out. This is a very serious issue. So we have now paid another shop to fix their screw up and now back to the original issue that we took it in for to start with. As well as the issue isn't the steering shaft so would have paid for that and still not had the issue it went in for fixed. I just thank God my wife didn't have a very serious accident and that we found a good shop to go to now. Would never recommend Sam's Place to anyone. I give this place zero stars!

Dec 05, 2023

Work was done fast at a fair price. Everyone seemed nice.

Dec 05, 2022

I had Sams replace the transmission in my Tahoe, they were very upfront with the pricing and got it done pretty quick. I feel like they did a fantastic job getting the work done and I would absolutely take my truck there again for any future repairs. They have a loyal customer!

Dec 05, 2022

My Family and I have been going to Sam's Place for 30+ years for our car repairs. Always priced reasonable. Sam was a great man, and new owner Sammie and her crew have not skipped a beat in keeping Sam's Place the best.

Dec 05, 2022

Very honest. Great work!

Dec 05, 2021

Following the initial service, there were issues resulting from that service which had to be addressed and a unscheduled return to resolve. They were very conciliatory.

Dec 05, 2021

Forget those big name stores! like Firestone brake max brake masters jiffy lube! what u want is a shop like this. small name family owned honest! this is the best place to take ur car!

Dec 05, 2021

Great customer service. Honest. Knowledgeable.

Dec 05, 2021

Great staff very helpful great prices

Dec 05, 2021

Just the type of place I've been looking for. An auto mechanic shop with honest employees, hard working/skilled and knowledgeable mechanics. Awesome staff all around and reasonable pricing. Definitely recommend...

Dec 05, 2021

Sketchy place and I had a u1000 code pop up and I don't like this place slow

Dec 05, 2021

Super friendly and highly knowledgeable!

Dec 05, 2021

Fit me in got my car fixed and at a great price. Skip jiffy lube and breaks plus and anyone else looking to scam you, go to Sams.

Dec 05, 2021

Quick service! She keeps appointments on time. They can help with financial services on big repairs.

Dec 05, 2020

Great service, great prices, and if there's any issues they'll make it right. They have taken great care of my Mercedes.

Dec 05, 2020

Had a great experience my ac works great super cold and now I’ve found a shop to take my car again and again. Thank you guys

Dec 05, 2020

Sam's Auto Shop did a great job with my AC system. I had alot of issues finding a place that could fix it, but they fixed it in a timely manner and got me back on the road. While there is an auto repair shop on base, Sam's is able to execute more specialized/technical work so I would definitely recommend them to folks who work/live on base.

Dec 05, 2020

Troubleshot an ignition issue myself to no avail, took is to Sam's and within 2 hours they had discovered and resolved the issue. They're old heads... they know so much, go get work done there. Super reasonable.

Dec 05, 2019

Every experience or issue that I've had with my vehicle, Sam's Place has fulfilled it. I've been a customer for 2 years, and they don't disappoint. You can't beat the the prices they offer, the quality of work is up to par if not better than your local dealerships. Sammy and Adam has done well to keep my vehicles safe on the road. Honest hard working people who appreciates the same in return. Thank you Sam's Place.

Dec 05, 2019

Honest and thorough; what more could you ask?

Dec 05, 2019

Very knowledgable, professional, good reasonable prices, quick service.