San Francisco Honda Marina Service Center

Oct 09, 2024

John was so helpful when it came to taking care of my vehicle! He took the time to explain what it needed, and why. Will continue to come back for routine checkups at this trustworthy location!

Aug 09, 2024

Had a question regarding Anti Freeze disposal. The person answered was very nice and replied with a detailed helpful information.

May 09, 2024

Honest and fair. Brian had been helping us with our older Civic for a few years, and the skilled mechanic (sorry I missed his name) are both super nice. They answer questions and help to keep our car running, we have been able to address necessary repairs and hold off on things that may not be needed, I appreciate their customer service and reason when it comes to must do vs. when to do, attitude. Thanks guys, we appreciate you. -J&C

May 09, 2024

I called them for my new lease inquiry. And there was one associate named Sam was telling to why I didn’t go to other dealer as I am in Bay Area.I asked him give me a quote and he was not ready to email me quotation.very unprofessional and Rude guy never recommend any one for this place.

Apr 09, 2024

John Bartley

Apr 09, 2024

Needed a quick oil change on a road trip and this place was very fast and had great service. Their staff member John Bartley was very kind and offered great services. Our oil change was very quick and easy and would recommend anyone else to come here.

Nov 09, 2023

After a long drive from a different state, we had a tire issue warning. We called this Honda service location and Philipp was very friendly and helpful. He said we did not have to make an appointment to come in to check out the problem. They adjusted the tire pressure and calibration. They fixed the problem within five minutes free of charge and cleaned the buggy windows. Great service and excellent people there. Now, back on the road. Thanks.

Nov 09, 2023

Did a quick oil change for me and I used a $50 coupon which I get in the mail every month. The front service desk man, John, was very kind and helpful. However, I was quoted a list of other services that they told me were necessary. Including replacing brake pads for over $2K and replacing the spray cover underneath my car for ~$700. I brought my car to Lombard Auto down the street for a second opinion and they said my brakes were completely fine and a cover replacement was not needed. I appreciate their nice staff and reasonable oil changes, but was a bit turned off to them exaggerating other maintenance. I will be going elsewhere from now on.

Nov 09, 2023

The people were friendly but they charged absurdly high for labor during routine fluid change/tire rotation ($650 just for labor). Then they suggested a bunch of unnecessary items with high quotes ($1200 for brake pads). My partner who took the car there for service was unaware that these prices/services were not normal.

Nov 09, 2022

Extremely expensive for a basic checkup like oil and breaks. I mean just checking, not even repairing anything

Nov 09, 2022

San Francisco Marina Honda on Lombard is AWESOME!!! They are a very honest business, and they do EXCELLENT work at FAIR prices. They can do anything. I want to give a special THANKS to John Bartley. I worked with him today regarding an issue with my car, and he is FANTASTIC! He is EXTREMELY kind, professional, knowledgeable, smart, skilled, hardworking and overall EXCEPTIONAL at his job. I also want to THANK Mike who is an INCREDIBLE mechanic. John and Mike are some of the VERY BEST employees San Francisco Honda has ever had!!! I highly recommend San Francisco Marina Honda for any auto mechanic work you need!!!

Nov 09, 2022

Service was very smooth, my AC broke and was covered under warranty. They took longer than promised but that’s typical of car service places.

Nov 09, 2022

Brought my Honda in for 30k service. Phil Torres was outstanding and amazing. I typically do my service in San Carlos, but experience at San Francisco Honda was so incredible that I am not going back to mid peninsula. Phil provided exceptional service and quality interactions each step of the way, with a focus on keeping me informed, delivering the car on time, and taking care of additional issues expeditiously. I felt cared for and respected/valued for my time, choice of where I service my car, and pocketbook. I will definitely bring my car back to San Francisco Honda Lombard service center and look forward to working with Phil Torres again.

Nov 09, 2022

Good staff

Nov 09, 2022

Rarely crowded, and a nice professional staff.

Nov 09, 2022

They're gonna try to charge you even if you got warranty on your vehicle.

Nov 09, 2022

We needed an oil change while on vacay and were given a 7am appointment, as we had tons planned for the day while visiting San Francisco. Not only was the place CLOSED, but when a service technician finally showed he didn't understand why his boss will make an appointment when the crew doesn't get there an HOUR LATER! Poorly located as well on busy Lombard St.; tight squeeze. The job was done but it really set us back the rest of the day for this time mismanagement.

Nov 09, 2021

Beware of rip off! Went in for a routine service of my Honda HR-V with 30k miles, and they tried to charge me $1000 for many things that were not needed, including over $500 for a couple hours of labor. Would never go back.

Nov 09, 2021

Excellent service.

Nov 09, 2021

Great service

Nov 09, 2021

Look for coupons on line to save big $

Nov 09, 2021

Very professional and good service, definitely will comeback for my next service.

Nov 09, 2020

Great service and honest. Lawrence and Ace are very nice and pleasant to work with. Great work from their mechanics/ techs: Mike, Ken and Simon. I trust this dealership alot.

Nov 09, 2020

The service advisors there are top notch. They really pay attention to detail with all my concerns regarding my car.

Nov 09, 2020

Very helpful and knowledgeable. Explained everything and made me feel comfortable.

Nov 09, 2019

They take good care of my car

Nov 09, 2019

Very knowledgeable staff, great service, fabulous customer service and very trustworthy!