S.A.P. Automotive Group & Auto Repair

Nov 23, 2024

SAP Automotive has always been top of the line when it comes to auto repair. They always do quality work and stand by any repairs no matter how major or minor. I always refer anyone I know needing repairs to them. 5 star service

Nov 16, 2024

X cellent Service!!! 1 of the top notch repair shops in Maryland, Friendly and courtesy Stafff. I would highly recommend and the price is just right!!!!!!

Nov 07, 2024

I recently had the pleasure of visiting SAP Automotive, and I must say, this shop stands head and shoulders above the rest in terms of professionalism, communication, and customer care. From the moment I dropped my car off, the experience was seamless and reassuring. The owner, Sap, is not only courteous but also takes the time to truly listen to his customers, ensuring your concerns are heard and addressed. What really impressed me was the level of transparency throughout the process. After dropping my vehicle off, I received an email receipt that included photos of my car and detailed pictures of any issues that had been observed. It’s not often you get such clear communication from an automotive shop. And like many people, I came in for one issue only to discover a few other concerns. However, there was no pressure to immediately fix everything. Instead, the team offered clear explanations and suggestions, without any aggressive upselling tactics, which was incredibly refreshing. I highly recommend S.A.P Automotive to anyone who values honesty, professionalism, and a hassle-free experience. They have set a new standard for what an automotive shop should be. A special shout-out to the mechanic, Shaking (my apologies if I’ve misspelled the name), who not only did excellent work but also left my car spotless and free of any work debris. Truly an outstanding experience from start to finish.

Oct 07, 2024

I trust SAP Automotive to the care of all my automotive needs. Oil Changes, tune ups and repairs

Sep 07, 2024

After over 15 years I had the pleasure of having to deal with management 🙄😒... On that note imma head OUT!!! THANKS TO THE SUPER FRIENDLY STAFF!! REALLY LIKE AND GONNA MISS THEM!! NOTHING WAS FREE except me.

Sep 07, 2024

I took my car there for a diagnostic because my check engine light was on. It took them a day and a half to run a diagnostic and they charged me $150 for it. I told them I would be getting work done else where and would like to pick up my vehicle. When I picked up my truck, they had not cleared the code from my dashboard. When I asked them to do so, they responded a bit rudely but finally agreed to remove the code. Overall, very odd experience being there. I've never had a place take longer than 30 mins to run a diagnostic. Still very unsure as to what took so long to run it and why it cost $150. Would recommend going elsewhere if looking for a simple diagnostic run.

Aug 07, 2024

Appointment was on time, service was professional and thorough.

Aug 07, 2024

Good experience.

Aug 07, 2024

Had my ac unit replaced. These guys are very good Mechanics. These guys worked late just to complete the work on my ac unit. I would Recommend this shop anyone to have their vehicle worked on. 🤙

Aug 07, 2024

Shawn was excellent. He provided a detailed description of he was going to do to repair our Uhaul rental in order for us to make it safely. He had to do a run for some parts and even brought us water. Checked in on us the next morning to see if we had made it to our final destination. Superb service.

Aug 07, 2024

Took my car to SAP Automotive for rotors and back brakes, the parts were there on time, the people are friendly, service was completed in a timely manner and thr transactions were smooth...the whole experience was exceptional 👏 👍 👌...

Jul 07, 2024

My 2017 Mitsubishi Outlander wouldn't start my warranty company had my vehicle towed to S.A.P. Automotive. They did an amazing job and everyone was really friendly and helpful. My vehicle wasn't ready as stated but, the amazing service guys got my car ready in a timely manner. They made sure I was satisfied before I left. Thanks guys I appreciate your help.

Jul 07, 2024

S.A.P. Automotive Group provided outstanding service when my vehicle broke down. They towed my car quickly and repaired it promptly at a fair price. The staff was professional, explained everything clearly, and completed the repair faster than expected. My car runs perfectly now. Highly recommend them for efficient, reliable, and reasonably priced auto repairs in Baltimore.

Jul 07, 2024

The team is knowledgeable.

Jun 07, 2024

Dependable and fair! We just moved to the area and I'm truly glad I found a the place I feel comfortable taking my car to. Highly recommended!! Amazing service, and communication.

Jun 07, 2024

Great team, oil change was quick and affordable. Will be returning for any other issues I might face.

May 07, 2024

Nice guys, good work. Repair was done quickly and the cost was reasonable.

Apr 07, 2024

Great place, I have been dealing with these Mechanics for years, Any issue I ever had with any of my vehicles they were able to find and complete The task.. Everyone wants quality work and great prices this is the place to go

Apr 07, 2024

I got my transmission done and my truck runs like new! SAP always comes through to keep me on the road! I would recommend SAP to everyone, great service!

Apr 07, 2024

Super impressed with the work SAP was able to provide when I had engine issues. Transparent pricing, great communication, and able to get the work done quickly! I even called back to ask for a few additional requests and they were able to get it done

Dec 07, 2023

I had a great experience with SAP automotive they took great care of my truck and repairs. The customer service and the mechanic was great to work with they help me understand each problem that I was having with my truck. We work through the repairs and the bill together it was a great experience.

Dec 07, 2023

The people at SAP did a great job of repairing my truck. I was sent to them by U-Haul to solve an issue that arose during a trailer hitch installation that the technician at U-Haul could not solve. Shawn figured out the problem, got the right parts ordered, and got my truck back in working order. I can't say enough about them and their great customer service.

Dec 07, 2023

Awesome people and great mechanics. Best auto repair shop in Baltimore

Dec 07, 2023

HONESTY and RELIABILITY is what this business is built on. I brought my Volvo for an issue that another shop was going to charge more but this place was KIND and HONEST to tell me that the job needed could only be done with the Volvo dealership due to my warranty. THE OTHER SHOP WAS GOING RIPPED ME OFF!!!! WOW!!! That's was so nice, honest and trustworthy! I will use them for my other car when in need and I am telling anyone that I know about this great business! THANK YOU SO MUCH!!!!

Dec 07, 2023

I’ve gone to SAP for a variety of services over the past 8 years, most recently a tow due to dead battery. Shawn was able to do the tow easily on a busy and narrow street and I had my car back the next day. The office staff is always friendly and easy to work with, and they are fair when it comes to prices. I’ll be using SAP as long as I live in Baltimore, they are customer focused and great mechanics! Thanks SAP!

Dec 07, 2023

This is a great place. I have brought my Subaru there twice, once for a brake check and oil change and once for an emergency where my car would spontaneously shut off while driving. They got me in the same day, identified the problem quickly, got the parts and had it back to me the next day. Great service, good value, and very knowledgeable mechanics. I will definitely be coming back next time my car needs work.

Dec 07, 2023

Very happy with the service at this location.

Dec 07, 2022

5 star customer service. I had to get my oil changed and was in and out in no time. They even cleaned my battery connections.

Dec 07, 2022

Great experience with S.A.P Automotive Group. They were clear and honest about what my car needed most. They answered questions and finished the work in a good time frame.

Dec 07, 2022

Made an appointment online and never heard back or got any confirmation. possibly tech issue?

Dec 07, 2022

S.A.P Automotive Group I was greatly appreciated by they helping me with my car it wouldn't start so he said I will need a battery thanks to S.A.P there information is greatly appreciated so much I would recommend anyone that need there services. Thanks alot.

Dec 07, 2022

THEY DO VERY GOOD WORK.