Scott Motor Co

Oct 06, 2024

I had never been to Richmond before a weekend trip in June, and while I was there I had a major suspension breakage and no tools. I happened to be stopping at a coffee shop next door when I noticed Scott Motor Co on the corner. Decided to ask if he'd give me a hand... He had the broken sway bar link out in less than 10 minutes and wished me safe travels. Not only did the owner help me out on a blazing hot Monday morning, but he gave me some suggestions on future-proofing the problem and was wonderful to talk with. He was very kind, knowledgeable, and helpful. I was surprised to see people complaining in reviews about "not noticing" the shop is closed on Fridays... Doesn't sound like the shop's fault! I'm no Richmond local, but I'll certainly be recommending this shop to anyone I know passing through.

Apr 06, 2024

Went here this morning to get my car inspected. Service was exceptional and very fast!! I will definitely me coming here for my inspection needs again!

Dec 06, 2023

Always a good experience coming here. I've been coming here for about 5 years and will continue to bring my vehicles here.

Dec 06, 2023

Always excellent service and the job is done right.

Dec 06, 2023

Amazing service!!

Dec 06, 2023

Brought my 91 CRX in due to it overheating. Scott diagnosed my car immediately letting me know I had a hole in my radiator hose, filled me up with coolant and made sure I was able to get to work safely. Later on I was able to fix the hose myself. Thanks again Scott!

Dec 06, 2023

Great customer service!

Dec 06, 2023

In and out. Small operation but it works for me.

Dec 06, 2022

Best repair service in Richmond. No B.S. Have been going there for 40 years.

Dec 06, 2022

Lou is an Amazing person I totally would advise everyone to go to lou & get wonderful Custer service!! I just love him & I thank God for allowing him to be who he is! There is only one Lou!! 😊🥰

Dec 06, 2022

They went the extreme mile to make sure that my vehicle was right

Dec 06, 2022

They were closed friday. This is where I get my car inspected or work on my SUV.

Dec 06, 2022

Worst experience ever today!!! And im still a little bothered but everyone isn’t genuine. And the way this man the owner made me feel today was unacceptable!!! I really wish I never went there!!!

Dec 06, 2021

Great guy

Dec 06, 2021

Great service. Perfect

Dec 06, 2021

Perfect place to get your car inspection done!

Dec 06, 2021

The best

Dec 06, 2021

This place is what every mechanic shop should strive to be. They will work with you and tell you exactly what you need. No more, no less. They are looking to get your car problems fixed without having to make money off of telling you that you need services or parts that aren't necessary. Very knowledgeable, affordable, and will consult you before doing any work you have not already approved. I can't say enough great things about this place. Be ready to get here early though as their daily slots fill up fast!

Dec 06, 2021

Been going to Scott Motors for several years, they've always been prompt and efficient. Done minor fixes at no charge.

Dec 06, 2021

Excellent experience!

Dec 06, 2021

Honest mechanic that does a good job.

Dec 06, 2021

I'd never been there nor had I'd known anyone who had, but I took a chance. I called a few days before to see if they could fit me in. Rather than saying no, she said "give us a call after your meeting & we'll see what we can do". Anyway I got there early, told them what I needed and the fact that I had a meeting & couldn't wait. The mechanic said "no problem, it'll be ready when your meeting is over". And he was a man of his word. Cordial, respectful and professional. I think I found my new mechanic!

Dec 06, 2021

The owner was very rude and rushing everything, also this shop sales fake inspection stickers

Dec 06, 2021

This place is very close to my house, but I never went because it's in Shockoe Bottom with no lot to park in, just street parking (so be prepared for that). I used to go to another place near my office b/c I could just leave my car there, go to work, and then retrieve it at the end of the day. Then the pandemic hit, and I was not going into work any more, and I needed my car inspected. It was easier to go here so I tried it. I went again today for a small thing, and he took care of a few other small things while he was at it, and didn't charge me one cent! I was in and out in about 15 minutes. I will definitely take my car there for all inspections from now on, and any other repairs that come up. Seems like a place that will give you the service you need, and not try to upsell you on things you don't.

Dec 06, 2020

Great service!!

Dec 06, 2020

Great service. Awesome work.

Dec 06, 2020

Great shop! I just went in for a state inspection, but he really went above and beyond to help on a couple light bulb issues. Very fair pricing and professional experience. Thank you!