Senn's Collision Repair Centers
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Review highlights
"Very high quality work. Professional staff and a clean customer waiting area. Car was detailed when it was completed as well which is a nice touch."
"Could not be more pleased with the service and quality of work."
"Great customer service and excellent repair work."
Overview
Categories
Auto repair shop, Auto body shop, Auto dent removal service
Directions
3700 Cane Run Rd
Louisville, KY, 40211
Phone number
Call: (502) 778-5578Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Reviews
Sep 07, 2024
The guy I talked to was very nice and very professional
Aug 07, 2024
Great service from start to finish!!
Aug 07, 2024
The lady at the desk is rude
Jul 07, 2024
Went today so my daughter could get a estimate on front and back bumper. Walked in receptionist didn't say hello or nothing when I walked in. I said hello and she looked at me crazy. I asked was she ok and what the look was for. I have the same face every day. If that's the face that welcomes customer keep it. I won't ever step in there again. Suppose to great customers with a smile. None of that. Very Disappointed
Jun 07, 2024
Took good care of my car ...was very happy with the results .... thank you very very much
May 07, 2024
Great experience, they took care of everything quickly.
Dec 07, 2023
Customer service is great and estimated finish times wre accurate
Dec 07, 2023
Didn't do a good job
Dec 07, 2023
I am thank very for Senn’s. They provided a recent estimate for my auto, which was very reasonable. The staff was communicative, professional, and listened to my questions and concerns. Rusty and Girard handled everything with such ease, which took a weight off shoulders. I would definitely recommend Senn’s to anyone looking for a body shop or any other car repair.
Dec 07, 2023
Would 10/10 recommend this body shop. Scott always kept in contact threw out the whole process. And answered every question I had. My car was done in a timely matter. You cant even tell there was any damage to it. Looks like a brand new car!
Dec 07, 2022
Best experience always especially when others can't get it right. I'll say no more but take it to Senn's they get it done! Staying between the lines now thank you!!
Dec 07, 2022
Great Job, nice people!
Dec 07, 2022
Had some work done here years ago. . . Called them the other day but they have a wait just to get an estimate
Dec 07, 2022
The attendant was very nice and helpful 👍
Dec 07, 2022
They Will be Fixing My Car. Great Place For Your Car Restoration.....
Dec 07, 2022
They are the most honest place on cost estimates how long they will have your vehicle and when parts will arrive.
Dec 07, 2022
They didn't fix my car the next day they called and said they were booked
Dec 07, 2022
Very professional but friendly. I had a great experience there. They do good quality work. Would definitely use them again.
Dec 07, 2021
Horrible customer service
Dec 07, 2021
I wreaked my vehicle a few months ago. During that time they never updated me on how the vehicle repair was going so it was left to me calling them to find out. When I called the woman on the phone was clueless she told me that the car was going to be done in 4 days from the day I called luckily instead of just going I called back on the 4th day this time she transferred me to the lead mechanic and he told me it was going to be another 2 weeks that they hadn't even started on it yet. When I dropped it off I was originally told the car was going to take 3 weeks but I called after the first 2 weeks and that is when they told me about not starting yet a week later I called again since they still hadn't updated me a which point they had I hold over another 2 weeks for ordering the parts by this time the insurance company had started asking what was up why hadn't I turned in my rental I had to tell them the car wasn't done yet. Finally after another week passed they called saying that the car had been done for a few days and why I hadn't come an picked it up yet I told them that this is the first I heard of it being done so then I said I would try to pick it up the next Saturday they agreed it would work. I got there on that Saturday and the lead mechanic came to meet me outside start claiming that I said i would be there Thursday to pick it up then started arguing about what I said on the phone after a few minutes I dropped it and just changed the topic he seemed agitated but he started on the paper work.
Dec 07, 2021
Pitiful
Dec 07, 2021
So far I don't know. We have been waiting for parts for a month so nothing has been done.
Dec 07, 2021
They done a great job just not good on keeping in touch with you had to call to find out my vehicle was ready