Sharps Automotive
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Review highlights
"… on what to prioritize for your vehicle. Very trustworthy. The receptionist is knowledgeable and detailed in her response. Small waiting room, but I was able …"
"Best experience ever, great cars, great price and willing to work with you!"
"Great service and the customer waiting area is clean."
Overview
Categories
Auto repair shop, Auto body shop, Brake shop
Directions
3522 W 30th St
Indianapolis, IN, 46222
Phone number
Call: (317) 925-7423Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Sharps Automotive proudly providing quality automotive repair to the Indianapolis, IN area and surrounding communities for years. We pride ourselves on our customer service and attention to detail and ensure that our customers are 100% satisfied. We fix your vehicle right, the first time. To keep your vehicle running properly at all times, we offer a number of services in the Indianapolis, IN 46222 area that are carried out by our certified, expert auto service and repair technicians who have years of experience performing everything from oil changes to a complete engine overhaul.
Reviews
Aug 06, 2024
EDIT 7-31-24: TlThey charged me for something they didn't ultimately do. I guess my first visit was a fluke because this time I went in to get my air conditioner serviced and they began by condescending to me by asking if I knew that it was turned off, then they railed me for putting in canned refrigerant (which worked for a couple summers and no one else had told me I couldn't do) and they charged me $185.41 just to put refrigerant in my car, which i would not have agreed to in the beginning. They justified that by saying that the machine they use costs a lot of money, so I guess they want you to pay a "this machine is expensive" fee for every time they use one? I wouldn't have agreed to it if that were an item in my bill that justifies that expense regardless. They then told me that I could leave my car with them for a few days to find the leak, but there would be an extra charge for that, incredibly enough. So know that going in. It sucks real bad that they ultimately ended up condescending, as a femme I was very happy I had a place that didn't. Sigh. Back to the drawing board. ETA: he could have tried to explain a high cost for only refrigerant in a civil way and he didn't. My point was that he charged me for services he did not do; We agreed that price would be for putting refrigerant in AND fixing a problem, and he did not fix the problem. What's more infuriating is that he wanted to charge me another service fee for keeping it FOR DAYS to find a leak. It was unacceptable because of that. He charged me for services he did not do and treated me like I was inept. ------- My original review: I love it here. They're wonderful, they have great prices and they do the best they can for keeping your bill low. And I've never been condescended too! Highly recommend.
Jun 06, 2024
Got the AC recharged for a 2014 Ford Explorer at "another shop." A few days later I had green refrigerant leaking from above the rear driver's side tire. Original guess was a compressor failure that "the other shop" didn't want to resolve because the estimated time to the fix it was labor intensive. Got a fair ballpark estimate from Dustin at Sharps sight unseen. Took the Explorer to him and he was able to fix the issue for less than the original estimate. Dropped the vehicle off on a Tuesday evening and had it back Wednesday afternoon. Lower expense than expected plus quick turnaround time equals a happy customer.
Jun 06, 2024
Hands down the best car and customer service I ever had I'm so appreciative of Dustin and Tisha they helped save me some money I can't thank you all enough for the curbside service as well thank you so much my favorite car place I will be back and recommend to everyone else. My Escalade is A1.
Jun 06, 2024
I had taken my car by Sharp's, and the problem l thought l was having turn out to be nothing,great customer service, l have had in a long time,and the thing we all want when we go to a shop,when you are a woman, and don't know.and you get honesty that make you feel real good. If you want someone that going to treat you right go by Sharp's on 30th st. Yeah!
May 06, 2024
They don't service vehicles made before 2000? Give me a break! Easier vehicles to work on, still plenty on the roads. My engine design is the same as up to 2006, so just because the year happens to be 1999 you can't work on it? This place is a joke.
Apr 06, 2024
I took my vehicle in for an electrical relearn- I was told by Dustin the process was not on my vehicle. I loved the honesty! They could have just charged me for doing nothing and sent me on my way but they didn’t. Would send my vehicles in again with that kind of honesty for sure!
Mar 07, 2024
Rip off I understand charging to find out what's wrong with you car but you pay 107 dollars and it's not applied to your bill if they fix it your out 107 dollars stay away from this company sure you can find something better
Mar 07, 2024
Was referred to Sharp's for brake ljne issue. Calls were helpful and courteous. Got the truck in within 3 days and had it completed by noon same day. Great customer service. Will return if need be.
Feb 07, 2024
negative stars for me. DO NOT reccomend. took my car here after it got stolen and my insurance paid them to fix everything and my car is in even worse condition leaving this shop. They don't take fault for their mistakes. 1, broke my antenna off my car and took then 2 months to replace it. 2. after driving off the lot my engine seized. 3. They overfilled my oil tank with dirty oil. 4. put my steering wheel on crooked.. 5. my car wont lock at all. 6. they threw away my spare keys to a set and said “you don't need them". Not to mention their customer service! Trish (receptionist) needs to be fired, completely disrespectful and has no clue what she is talking about.
Jan 07, 2024
I have been going to Sharp’s Auto for 6 years and never had any problems. The owner is very nice and knowledgeable.
Dec 07, 2023
OMG!!! Passed by this place for years until I finally needed them, and I'll tell you. Amazing, knowledgeable, fast, friendly, and affordable. YES. GET SERVICE HERE. You'll be satisfied. Very!
Dec 07, 2023
Quick turn arounds and fair pricing
Dec 07, 2023
Shop was amazing pricings or labor and part are way cheaper then dealerships and few other shops. I went in to get my struts done and it was done in one day. Literally when I was being charged almost 2k at most places but they charged me $600 cheaper. They also explained everything and didn't push anything to get done.
Dec 07, 2023
The best staff who took the time to explain to me what was wrong with my car. I will definitely be back!
Dec 07, 2023
Add my name to being a fan - Competent, friendly and fair priced is Sharps. They put in a new clutch and flywheel on my 07 Ford Focus, then couple of weeks later had to put in a starter as well. Old girl drives great now. When the starter died I was right by that Burger King there and just pushed it over to the shop myself. I was sweating and huffing and puffing, lol. Trish, their office manager, offered several times to get me water, etc. Very nice of her. This my go to place for now on. (it's busy though, make sure you call and schedule ) Everyone is keeping their car nowadays.
Dec 07, 2023
Always a pleasure doing business with sharks automotive I have been doing business with Sarah yes we start automotive for a number of years ears and the quality of service as always been At his highest
Dec 07, 2023
Best work done here good mechanics
Dec 07, 2023
Cheaper than other stores and quick.
Dec 07, 2023
Fix broken down suspension from a auction car I bought and it's like new.
Dec 07, 2023
Friday check engine light came on. Not wanting to drive all weekend with it on I called Sharps as they were close to where I am working. The lady said they usually work by appointment but if I could leave it they would try to squeeze it in. By noon they had it fixed for a reasonable rate. Thanks Sharps!
Dec 07, 2023
Friendly, informative and good work done.
Dec 07, 2023
Great Services!
Dec 07, 2023
I've heard nothing but great things about this place, so I decided to give them a shot, and I'm not impressed. I take my truck in, and they tell me I need a new transmission and elaborate on what's wrong with it. They don't tell me anything but the astronomical price to do just that. I'm not a car guy, and I would assume many people they talk to you aren't Car Guys either, so when I get the paperwork, I would at least expect a detailed explanation why it's a transmission and not just because it won't move when it's in gear so basically all I got was the price tag of $4,100 plus whatever for a new transmission I'm not even sure if that included the install or not.
Dec 07, 2023
My first experience wan in 2007 and he did a wonderful job of fixing my car and at far cheaper than quoted from others. To today calling and dropping my car off same day. Trish answered with a smile I cam hear thru the phone. Pleasant and helpful made a schedule for my wife's car and I have no doubt they will take care of it with same professionalism from answering phone to driving home, consistency is what you get. Much needed place needs to be cloned and taught to other service companies. Thanks Chris and crew. Sharps is my shop.
Dec 07, 2023
Reasonable rates and good service.
Dec 07, 2023
Very honest and quick, definitely will be my go to for any auto needs!
Dec 07, 2023
10/10 recommend! My fiancé and his sister recommended this shop so I booked an appointment and got it done today. The price was reasonable and the customer service was top tier. They have a customer forever.
Dec 07, 2023
I've been to this shop before. They generally do good work. Never really had an issue with repairs. They were able to get in right away, and I was out fairly quickly considering the work I had performed. Prices are reasonable. They are closed on the weekends.
Dec 07, 2023
Will only let Sharps work on my 20 year old Suburban
Dec 07, 2022
Another great experience at Sharp’s- third vehicle that I’ve entrusted them with. Personable, polite, detailed. Chris takes the time to explain everything and give options so you can make informed decisions on what to prioritize for your vehicle. Very trustworthy. The receptionist is knowledgeable and detailed in her response. Small waiting room, but I was able to work on my laptop while I waiting. Burger King is a quick walk away for a quick bite. Highly recommended. They have done exhaust, electrical, driveline, suspension, brake, and inspections for me and I’ve been satisfied every time.
Dec 07, 2022
Called about having my transmission rebuilt. In a 97 chevy astro. I was told they don't work on cars older than 2000. Really? I thought she was joking at first.
Dec 07, 2022
Everyone at Sharp's was extremely kind, honest, knowledgeable, and trustworthy. I had come to them for a second opinion after visiting a chain auto care store. Sharp's mechanic explained honestly and clearly what was wrong with my vehicle and explained exactly what was going to need to be fixed for safe functioning. I felt the mechanic was honest and open with what was wrong-no fluff, no extra, and no scamming. They are way beyond more trustworthy than the chain auto care shops! The chain I went to said I was going to have to fix 3 times as many things and the chain store was going to charge me over $1,000 MORE than Sharp's did (every feature/part was cheaper at Sharp's). Definitely recommend Sharp's Automotive for a quick, efficient, honest, thorough, and reasonably priced auto care!