Shawn's Auto Xpress, LLC

Nov 07, 2024

Quality service with over the top friendly staff, I know my vehicle is in good hands at Shawn's. Open communication and quality repair...

Aug 07, 2024

Love this shop and the prices best in town, will definitely recommend this shop to many. Always handled in a professional manner and love the staff

Aug 07, 2024

Shawn did wonderful work on my suspension system in a very fast amount of time. The shop went above and beyond, and the price was more than reasonable.

Jul 07, 2024

Shawn's auto repair was great! Figured out the problem when no one could . Ordered part and got me in and out! Great service!

Jun 07, 2024

I will never come to this shop if it was the last shop in VA! Very disrespectful. Was given a 3:30 appointment for an inspection, and got here and all the mechanics were gone. Waited patiently and when they did return no apology or even hello. Told me 2 of my tires were bad which they were not, so left an had my original Lexus rims mounted and was back in 30 minutes just to be told their inspection machine was acting up. again waited patiently for an hour just to be told come back tomorrow. Place is so disorganized its a shame. Response from the owner is not true. I waited there 40 minutes starting off the back before you even acknowledged me out side of could I move me car!!!! My review is on the right page! Sorry bro you were RUDE! Maybe having a bad day, but never the less RUDE. The prior shop failed my car because he said they were two big and rubbing. Posting my tires and anyone can clearly see nothing wrong with them. Even with your system down when I came back after changing the tires was rude and how you told me! "our system down take your car somewhere else. Nothing I can do about the system!!!!" as if I was the one who broke the system. And NEVER ONCE AN APOLOGY for the inconvenience. SO I'm not going to say you don't do work because I don't know. What i do know is you were rude as hell with me and very unprofessional. I a dude Bro do you think I enjoy spending time writing bad reviews. AND if you want to be honest asked the lady you work with how you came off at me, because I could see in her face she saw it too. You sucked that day Bro...Sorry

Jun 07, 2024

It was great they was fast reliable and trustworthy

Jun 07, 2024

Shawn was great. In and out in no time. Don’t go anywhere else.

Jun 07, 2024

100 percent would recommend. great service and great prices and friendly staff ! the only place worth going to !!

May 07, 2024

Best autoshop in town

May 07, 2024

Glad I decide to have my car repaired and inspected at Shawn’s. Katherine was very helpful and Chris was knowledgeable about what needed to fix on my car. Thanks for the great service ! Definitely recommended !!!

May 07, 2024

The best service ever

Apr 07, 2024

Great service! Will be back everytime

Mar 07, 2024

My car was in and out of service and back on the road in a timely manner. Thank you for such great service!

Feb 07, 2024

Great service and rates. Never had an issue with repairs. Would recommend.

Dec 07, 2023

I had a an oil leak. I took my truck to Shawn auto express and found the leak. It was fix in hours! Super nice, great customer service, went above and beyond. Now I take all my vehicles there.

Dec 07, 2023

I have been going to this place for awhile and they have also taken care of me. The SERVICE is Great and honest!

Dec 07, 2023

I've been using Shawn's Auto Xpress since it opened up, and they are very honest, hard working, super reasonable in pricing and customer focused to get the job done right the first time. I'd highly recommend them to anyone needing car services as they are as knowledgeable as they come in the car service industry. I will continue to use them moving forward as every time I've used them in the past I was satisfied with their workmanship.

Dec 07, 2023

Shawn has outstanding service with affordable prices . He and his team will take care of you and if not he is able to refer you to the right people . Definitely will be back again and will be referring others !!!

Dec 07, 2023

Completed a headlight wiring and replacement job. Very good price.

Dec 07, 2023

Great and fair prices I’m so happy I took my car there now I can get back and forth to work safely thanks Shawn’s auto xpress

Dec 07, 2023

Great service and staff

Dec 07, 2023

Great service, en español!

Dec 07, 2023

I had to come in to get the underbody shield checked, as it had come partly off and they were super friendly and really quick in fixing it the best they can!

Dec 07, 2023

I take all my vehicles to them business and personal The owner is amazing. The mechanics are excellent and I recommend Shawn’s old express to everyone.

Dec 07, 2023

I've been going to Shawn's Auto for quite a while. Shawn is very honest, knowledgeable and reasonably priced. His team is great too. They get you in and out quickly and stand behind their work. I won't go to any other auto shop. I highly recommend Shawn's Auto Xpress!

Dec 07, 2023

I've been utilizing Shawn's shop over 5 years. He offers professional, reliable and prompt service. His team has performed multiple tasks to my satisfaction. Their prices are competitive.

Dec 07, 2023

My experience here at Shawn’s auto xpress was amazing! It was fast and efficient and the staff was great and very helpful. 10/10 definitely recommend.

Dec 07, 2023

Shawn's Auto Xpress is hands down the best mechanic shop to go to in the city! Shawn, Chris, Angel, and Jenna are awesome! The customer service is great, they truly care about people, and they don't charge outrageous prices. And ladies, they will not try to get over on you because you are a female either like at some places I've experienced. They also, don't have your car sitting for a week like you don't need it; they are quick with their services and know what they're doing. If you need automotive work in the Richmond area, check them out. I highly recommend them!

Dec 07, 2023

These guys are awesome. They fixed my air conditioning in my van. Highly recommended

Dec 07, 2023

Amazing services, friendly staff, and most importantly great prices.

Dec 07, 2023

Shawn is the best in the city… quick professional laughs for days and amazing service

Dec 07, 2023

Shawn is the greatest