Shell Rapid Lube

Mar 07, 2024

Took a vehicle here for an oil change. I spent around $100 for a synthetic oil change. 2 weeks later I'm working on the vehicle. I notice the oil filter looks like the old one, so I check the oil and it's low and quite old looking. Pretty sure they didn't actually change any oil. I should have checked initially, but trusted them to do the work. These guys are scammers. Go literally anywhere else for an oil change, or just do it yourself.

Dec 07, 2022

3/11/2022 @ 9:55 am. The Shell Rapid Lube is now Castrol Premium Lube Express. Their "Open" neon sign was on, so I pulled in, and drove into the back entrance for a smog check. Drove over through car sensor hose, and waited to pull into a service bay. I could see one person walking inside. Old (Shell) website said they open at 9 am. After 5-10 minutes of waiting knocked on the back door and was told they were "closeded". He seemed very irritated with me. I suggested he turn off his "Open" sign if he was "Closed". I won't be going back.

Dec 07, 2022

5 stars for this solid asac schrader location

Dec 07, 2020

I have had my windshield replaced and I get all my vehicles oil changed here! I have never been disappointed! They are professional and courteous and get the job done right!

Dec 07, 2020

They changed the oil fast. I guess they have the full synthetic stuff in a separate bucket. I asked a few times was it full synthetic? Really didn't get an answer. Usually they put in separate quarts of oil. Did get it done. Also seems they aren't going to do oil or emissions anymore which is too bad. Been going here for a long time. They focus on glass replacement now which is a good deal

Dec 07, 2020

This place is a complete rip off when it comes to filling propane tanks. I was charged $45+tax to fill two propane tanks. You can exchange a tank at wal mart for $15 and you can fill a tank at costco for close to $10. I would not recommend getting propane here as it’s a complete rip off.

Dec 07, 2019

Edit: I did go in and the owner apologized and did match the dealer pricing. Seems like a nice guy, and like it was just a miscommunication, but make sure you get a quote before your service is done. The new ownership is completely unethical. I took my car in for an oil change, which I had been doing at the dealership since I purchased a new vehicle. Not only was it almost $40 more expensive than the dealership, they did not tell me the cost until after they had completed the service! It ended up being $88 to get the oil changed in my Honda Fit, and they did not even do the complementary vacuum that they used to do.

Dec 07, 2019

I have used this business multiple times for oil changes, a transmission fluid change, a radiator fluid change, and a coolant fill up. The employees are always friendly and well informed when I ask them questions concerning the services they provide and the general maintenance of my vehicle. I trust the people that work here. To top it all off this business is locally owned and operated. The owner has been on site nearly every time I have visited.

Dec 07, 2019

This place is fast, friendly, and great. I went yesterday for an oil change and will definitely go back. Granted it was just a flush and an oil change, but regardless it was better than any other place I've gone too, and I don't usually like to do reviews. But overall I'm very satisfied and recommend them. -Matthew

Dec 07, 2019

Very friendly and fare.. Was honest about things my vehicle needed and the price was great!! Didn't wait long was in and out. Thanks!

Dec 07, 2019

Shady characters if you value your vehicle dont come here they will scam you

Dec 07, 2019

The owner picks and chooses who wants to scam and harasses his employees. Very shady mechanic shop.

Dec 07, 2018

I don't recommend it they are rip off they overcharged me on propane

Dec 07, 2018

I got quick professional service. The employees went above and beyond to make sure I was taken care of.

Dec 07, 2018

They lie about their prices. We called ahead of time and they told us it'd be $40.99 for high mileage oil change, than when we showed up I asked about their price again and was told the second time also $40.99. I let them change my oil and my husband went in to pay and they charged me $70.00. When my husband asked why they told him because they had to put in an extra quart, they never mentioned that to us before doing it. They just supposedly "put in an extra quart" than charged $30 extra for it. We're from out of town and just traveling through so they suck for taking advantage of travelers and not charging what they say they do.

Dec 07, 2018

DO NOT buy propane here! Double the price of Ortega’s Bad business

Dec 07, 2018

Fast and friendly service. Highly recommend

Dec 07, 2018

Fast and reliable service, I waited about 15 mins and everything was done.. Really trustworthy workers and great customer service. Definitely going back!

Dec 07, 2018

Great staff and honest people. I come here all the time for propane and oil changes.

Dec 07, 2018

I couldn’t be more satisfied! The staff at Shell Rapid Lube was courteous and professional. I had my vehicle towed here to be repaired. The owner, Julio, made it a point to explain to me step by step what was being repaired and why. The damage ended up being more serious than I had anticipated— so I decided to sell the vehicle. Julio was gracious enough to allow me to sell it out of the parking lot of his shop. He let me keep it there for as long as I needed until I sold the car. This made the entire process of showing the car, and meeting strangers a much less daunting task. I highly recommended going here to have work done, or for basic maintenance. The staff was all so friendly and helpful. If I could give six stars, I would.

Dec 07, 2018

Julio (owner) has managed to get himself a great bunch of skilled workers who seem be really happy to go the extra mile. To be honest, my wife and I didn't exactly know how to take it because we just don't see this type of work ethic many places. They worked later than they needed and got us out of a tight spot. Saved us some money doing it as well. If I am ever in Albuquerque again, this is where I will get the car serviced.

Dec 07, 2018

Julio and the crew are fast and friendly

Dec 07, 2018

My family loves this place great staff and great job

Dec 07, 2018

My vehicle stalled inexplicably right next to this place. The owner put out all the stops calling in favors, getting his guys that were even off work to help push my very heavy vehicle into the bay. They stayed well after hours to do what needed to be done. These guys go above and beyond and are trust worthy. I wish I could find this level of dedication in most other places. The owner, (Julio) is rare - he will find a way to help you.

Dec 07, 2018

Service was great & fast, the owner of the store helped me & was very friendly! I definitely recommend that place to everyone! 🖤

Dec 07, 2018

Very Friendly Service! In and out quickly! Thanks for the Awesome oil change!

Dec 07, 2017

Called ahead of time for a price on refilling a 100lb propane tank. I was quoted $35+tax. I go and have it filled. When I go to pay they charge me $139.97. A total rip off. I will never go here again.

Dec 07, 2017

Do not recommend. Overcharged for services. Prices on board not honored. Not happy with services provided.... stay away from this place.

Dec 07, 2017

Poor service went at 4:45 to get a propane tank filled. Was told the register was closed out so they were unable to take payment and sell me propane.

Dec 07, 2017

The employees are friendly and will give you a fair deal.

Dec 07, 2017

They sell propane

Dec 07, 2016

Efficient

Dec 07, 2016

Got my gas grill propane bottle filled here and made the mistake of not asking the price per gallon before the fill. First they only put 4 gallons in an empty bottle that holds 4.7 gallons then charged me $17 or $4.25 a gallon which is more than a dollar a gallon above the competition. I'll go to uhaul next time at least they fill the bottle.

Dec 07, 2016

Great service. All the employees are friendly and hard working

Dec 07, 2016

SCAM ALERT! Unethical new ownership! Last week my girlfriend went in for an oil change and ended up with a $421.19 bill. Unauthorized work was performed; the owner grossly exaggerated the condition of her car’s battery and used scare tactics to increase the “sale”. Later in the day when I confronted the owner, he refunded the charge for the unauthorized transmission flush, which was a step in the right direction. However, he never apologized for his transgressions which went way beyond the unauthorized transmission flush, but instead tried to deflect the situation by bringing up his military service and his daughter’s health issues. He did not own up to being wrong. As a long time customer of the previous owner, Dale Erickson, a very high level of trust was established by me because of who he was and how he ran his business. I cannot trust the current owner because of how he runs his business. I will no longer do business with this establishment and will suggest the same to my friends, relatives and countless business associates.

Dec 07, 2016

These guys have been 100% perfect. I've taken my car to many places before Shell, and nearly had my car ruined (especially by Jiffy Lube). I will never take my car anywhere else again! They even potentially saved my life when they noticed a problem with my brakes that I was unaware of. Because they do not service brakes, they had nothing to gain by letting me know about them except for good customer service. Great place!

Dec 07, 2016

Very friendly and not pushy employees. Only reason for the 1 star loss is the price. You'll pay $42 for a standard oil change.

Dec 07, 2016

Wonderful place. I take a fleet of work vehicles to Dale's shop. The shop not only services my vehicles, but they give me a heads up on needed items. One example is the battery. They warn me if the battery is testing low. Sure enough, I was in a hurry and did not change the battery. Two weeks later it goes out. When I go back, they look up my service records and do a replacement under warranty. I didn't even think that truck was covered under the warranty period.

Dec 07, 2015

Dale and his crew have always provided great and personal service. Nice to have propane and headlight repair at the same location...