Skip's Tire & Auto Repair Center

Nov 10, 2024

I go to Skip’s auto on Cottle and I tell the lady at the register that I want to get an oil change and I wanted to wait for it. So, she tells me that they are short staff today and it’s only drop off. They had it all day. I had to call to find out if my vehicle is ready yet. She answers the phone places me on hold. Ok, then comes on tells me, I was just about to call u. Really more like u saw who is calling on the caller ID. I told her originally, I just wanted regular oil, but she did the oil change the has the works which I even told her I don’t want the with free tire rotation etc. she still had it done very expensive and $108. Wow, I don’t recommend skip’s auto. I won’t be going back to them. They charge more than the dealers.

Nov 03, 2024

This is the place to go. Does the above and beyond.

Oct 27, 2024

DON'T GO TO THIS LOCATION!!!!!!!! I needed wheel alignment and I had a groupon for it, first of all the guy at the front tells me they don't accept groupon for alignment then when I showed him they do then he finally finds the info and after that tells me I have to pay $45 as difference as he doesn't know how to use the coupon or i should come back 2 days later so I can speak to manager??? Please train your employees so they can do the basic tasks such as using a coupon and not make it harder for customer!! Secondly, they messed up my car badly and my cars alignment was barely off but once these guys do alignment all of sudden It gets worse and I had to keep my steering wheel far left for the car to go straight and the mechanic is telling me I need to take it to collison center because i got into an accident or hit a pot hole badly? I take my car to blossom hill location to get it done again and they fixed it just fine with no internal issues!! These guys don't know what they are doing and will gaslight you into thinking something is wrong with your car and you need to spend extra money. Worst possible service ever with no explanation of things, AVOID at any cost!!!!

Oct 27, 2024

Great service and reasonable price

Oct 27, 2024

Needed air in my tires. The guy that helped me was especially sweet.

Oct 27, 2024

Really fast and a good insurance/warranty

Oct 17, 2024

Extremely helpful. Take care of me in a true emergency and replaced a tire in no time at all thank you to the Skip’s team and Rick and Jaylen in particular! Much appreciated!

Oct 17, 2024

Great service and amazing employees

Oct 17, 2024

I almost always buy tires here, because of the convenient location to my home and office, and the prices are generally competitive. That said, I personally always find getting new tires a hassle. I came in yesterday, having picked up an enormous lag bolt in a tire driving past construction, and needed a patch. Left work early and arrived at 4.30pm knowing they closed at 6pm, and they had 2 people ahead of me getting full sets, so they said the best option was to leave it overnight so they could work on it first thing when they opened today at 7.30am. Okay, not ideal, but it was a viable option since I live and work within 5 miles. Took an Uber home, and another this morning to pick up the car. Arrived at 8.30am this morning, thinking it might be done -- my car was sitting in the parking lot with the spare tire still on it, they hadn't started. It's now 9.45 am, and I'm still waiting. Flats aren't predictable, so I recognize they aren't able to accommodate everyone immediately -- I do wish my expectations had been set appropriately, so I could have Uber'd straight to the office, instead of here to Skips. Perhaps the oddest thing is there are a total of 3 chairs in the waiting area. Two were occupied by men, one of whom had his bag and coffee sitting in the 3rd chair. So I spent the first 30 min standing in the wide open & empty showroom, in heels. That's just silly.

Oct 17, 2024

My car engine ALL lights got on while driving on the freeway. 😭I've searched for the closest shop repair and ended up in this location. Andrew was very friendly and recommended a $221 diagnostic that ended up, in a must need a tune-up in order to make it home in Sonoma County. 3 hours later $1,000 less I headed out home, the car console check engine and all lights turned on again and I made it home under stressful driving.The problem was not fixed...I called the shop and Andrew told me I need to take it to the closer shop, 45 mi away to Albany and this shop didn't take my car cuz they're busy. So here I am renting a car havig to pay a second mechanic per Andrew direction to have another diagnosis having the mechanic to call Andrew to tell him that he didn't fix the problem and that is a major thing as the gasket head of the engine and now against my will Andrew told me that he needs to see the car so he's going to take it back to the shop in Castro Valley with same guys that didn't do a good job and I don't trust anymore, while renting and incurring in more expenses and time consuming errands. I perfectly understand that wrong diagnosis can happen but the way this shop in Morgan Hill is proceeding by not being responsible and time sensitive is not accetable. Besides the parts prices are more expensive than the dealer.. I feel they took advantage of my urgent need and ripped me off. I would not recommend this place to anyone. Be aware

Oct 17, 2024

convenient location, friendly staff, good hours

Oct 17, 2024

I walked in (no appointment) for an oil change and the gentleman in the front desk helped me right away on a Friday late afternoon (busy hours).

Sep 17, 2024

Great job and a great price. It’s nice to have place I can take my vehicles without worry.

Sep 17, 2024

Unnecessarily overpriced services. Came in for simple repairs and came back with my battery fried. Battery was working fine before.

Aug 17, 2024

First time here for oil change, great customer service from the lady

Aug 17, 2024

I went to Skip's on Cottle Rd , they offered a deal on Groupon. For $60 you got high mileage oil change, a filter and a tire rotation. My tires have about 2000 miles on them so I didn't need them rotated. They don't mention anything about checking the balance, which should be done. I was disappointed that they said the tire service was part of the package cost and although I would be saving them time by not having this done, they could not discount the price. I'll be going elsewhere.

Aug 17, 2024

I went with my dad to get new tires after ours popped we went there to get them installed 20 minutes before closing, worker at front desk was inside and when we pulled up to the store he ran to the door and locked it, turned off all the lights and hid under his desk. We eventually left and when we left I turned around and he turned on all the lights again. We went back and he was acting dumb like nothing happend. Not coming back unless we really have to.

Aug 17, 2024

These guys are awesome. They've helped me so many times. Friendly and knowledgeable.

Jul 17, 2024

I took my car for an oil change and rotate my tires. I ended up getting new tires and breaks. That was ok for me but after that alignment was not good, and there was a loud noise. Not to mention they never said anything about a bent rim until i had to go back to check on alignment and noise again. I am not comfortable to trust what they say. People at the front are really nice and helpful but there’s always different opinion on whats wrong with the car if there is anything wrong to begin with.

Jul 17, 2024

I was very pleased with the service I received at Skips. From the phone call to the in-store communication was all professional. I had an alignment completed for half what the dealership was charging, so I'm a very happy customer.

Jul 17, 2024

The customer service has improved so much. I needed a new set of tires. The front desk personnel were helpful, knowledgeable, friendly and really timely! Thank you! Great job . Great service.

Jul 17, 2024

Treated well as I was a walk in customer

Jun 17, 2024

Great service took my car as a walk-in. Repaired my tire under warranty - thank you!

Jun 17, 2024

Immediately after Skip’s worked on my car it was making noise that I never heard before. I took the vehicle to another mechanic the next day. He told me that Skip’s left the bolt to the strut loose, as well as the nut on the axel. The stabilizer link was broken off and put behind the body, and they left a bungee cord under the hood. I included pictures. I had to spend over $2k to repair the damage Skip’s caused. When I contacted Skip’s for a refund, it took over two weeks to receive a (partial and insufficient) refund and the general manager said that I was only entitled to a partial refund because my car was returned to me in an “unacceptable but safe” condition. Next time I’ll skip Skip’s, and you should too.

Jun 17, 2024

I’ve been using Skip for years, great service, good prices, and quick turnaround! Also, convenient, scheduling available!

Jun 17, 2024

They are friendly and have a quick turnaround for tires and an oil change, but can't do much beyond that. For anything beyond routine maintenance, you're better off going elsewhere.

May 17, 2024

Don't go to skips tire on cottle road Customer service doesn't meet the standard that a paying customer should receive

May 17, 2024

Don’t go here if you’re in a hurry. I dropped my car off for an oil change and tire rotation at 12. They told me it could be a couple hours since it was busy. I wasn’t thrilled about having to wait that long but, I did show up without an appointment so I understand. When 4:00pm rolled around I was told my vehicle was being worked on and to come in around 5pm. I arrived at 5 and waited another 40 minutes before finally paying and receiving my key. The staff seems friendly and knowledgeable however, nearly 6 hours for an oil change and tire rotation is unacceptable.

May 17, 2024

Great price, polite great customer service