S&M Auto Repair
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Review highlights
"Been here a few times the service is always nice especially Tito. Good place to go if you need anything done."
"Always a great place for automotive services regarding my Mercedes-Benz.."
"Easy to deal with, clear communication, quick service and fair rates."
Overview
Appointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 1:00 PM
Reviews
Nov 23, 2024
Very professional and fair
Sep 07, 2024
On 8/2/24 my daughter's car broke down near this establishment. She then took the car to them who after supposedly evaluating the situation told her she needed a new water pump. They also recommended that she get a new thermostat and coolant sensor to keep the engine from over heating. They then charged her about $300 for the pump which was reasonable but a whopping near 4 hours of labor which was excessive for an experienced mechanic. After paying $790 she gets the car back and drives it for one day before she again starts experiencing the same problems as before and has to have the car towed back to S&M who surprisingly tells her it was a new problem unrelated to what they initially diagnosed. According to Mike who I spoke to on the phone an unrelated hose had burst and caused the engine to overheat and now she needs a new engine, but Mike I thought the sensor that you sold her was suppose to keep that from happening. So in essence we paid this establishment almost $800 and the car is now in worse condition than when they got it. Had to have the car towed from this establishment. Not buying that conveniently another problem just happen to pop up after their repair. Either they did not do the work they said they did or they completely misdiagnosed the problem. Does this make sense to you. With all the other repair shops I would stay away from this one. Wish we had.
Jul 07, 2024
I was very pleased with the service they provided when I took my car. They take great care of my car and they really get their money's worth. I recommend this place to you. I'm glad to know this auto , I would especially thank Tito's efforts
Jun 07, 2024
Referred by another shop - they were fast, friendly, and exactly on price estimate, which was ~$100-300 less than other local shops. Glad I brought my Subaru here! Will definitely return for future service.
May 07, 2024
Fast and Efficient service,everyone is polite,does a full inspection of your vehicle and let's you know everything that is wrong with it whether they fix it or not,also has a full garage with multiple qualified mechanics,has a very nice waiting room for customers with T.V. and WIFI,and a large restroom for customers and employees,Best thing that's happened to my car since I bought it was bring it to this shop,and Kudos to the Owner,AmJad,makes sure that his customers are satisfied and informative on all accounts regarding your vehicle,really great guy!!!!!!
Apr 07, 2024
These guys are simply awesome hats off to an extremely professional, honest and fast paced team. Tito and his team literally found out the source of the problem in 5 mins and had me out of the garage in 30 mins after doing a full check up and oil change on my car. I cannot begin to emphasize on what a wonderful establishment this place is 👌🙏🏻
Feb 07, 2024
Best Auto Repair in LA
Dec 07, 2023
Been here a few times the service is always nice especially Tito. Good place to go if you need anything done.
Dec 07, 2023
Don’t trust this guy. He’s going to scam you and overcharge you for work he didn’t do.
Dec 07, 2023
Easy to deal with, clear communication, quick service and fair rates.
Dec 07, 2023
Fraud!! I was charged for work that wasn’t completed. When I brought this up to him he make up b.s lies. Even his employee agreed that the work wasn’t complete!
Dec 07, 2023
I went to fore dealer they told me my car need engine and they gave me a price more than the price of the car. I called Mid City complete auto and this is going to be my forever shop. They got the same engine from the dealer and change it for me with half of the dealer labor. I took it to dealer after and I asked the tech there he told me the job was done perfect. Thank you mid city Looks like a family business they take care of customer really good with respect. My car done in 3 days. Thank you thank you
Dec 07, 2023
The owner was very hospitable, I came with many problems in my car and he fixed everything perfectly and he even gave me good price for overall repair, I left my car and couple of hours later everything was done perfectly. Thank you
Dec 07, 2022
Great engine and transmission job 👈🏻👈🏻👈🏻 I feel like am driving a brand new 2017 car WIHH AN AMAZING PRICE , Thank you so much S&M HIGHLY RECOMMEND THIS SHOP
Dec 07, 2021
Always a great place for automotive services regarding my Mercedes-Benz..
Dec 07, 2021
OVER PRICE√
Dec 07, 2021
So worst shop ever I see. They cheat my money and they didn't repair my car. My car totally broke down that night. I lost my money and also my car.
Dec 07, 2021
Fast excellent service.
Dec 07, 2021
This is the ONLY mechanic shop that I go to in Los Angeles. Theyve created a great family vibe with my entire family and you could too
Dec 07, 2020
Highly recommend. Best auto shop experience in the area. I took my car in earlier for some mechanical issues and was given the best prices and least repair time out of all other shops in the area. The level of professionalism is incredible. My car came back earlier than expected and didn’t have any other issues with it. Also recommended to my friend who had just gotten into an accident and they his car came back better than before haha. Super super helpful crew and can’t recommend enough. Ask for Ramy, he was always going the extra mile to help us out especially with such an expensive car.
Dec 07, 2019
Worst shop ever they will cheat u out your money for work they didn't even do