Southern Tire Mart at Pilot
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Review highlights
"Very Efficient and professional"
"Loved the service a s price."
"Leave my old batteries charges,$65 for them to check my starter charges."
Overview
Categories
Tire shop, Brake shop, Oil change service
Directions
1815 N Foster Rd
San Antonio, TX, 78244
Phone number
Call: (210) 310-1079Website
View websiteHours
Sunday
6:00 AM - 10:00 PM
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 5:00 PM
Friday
6:00 AM - 10:00 PM
Saturday
6:00 AM - 10:00 PM
Description
Southern Tire Mart at Pilot is a rapidly expanding nationwide network dedicated to serving professional fleets and drivers. Our comprehensive range of services and products includes preventive maintenance, tire care, and round-the-clock roadside assistance. We proudly offer trusted brands such as Michelin, BF Goodrich, Bridgestone, Yokohama, Zenna, and more. At Southern Tire Mart at Pilot, our mission is to ensure that America's drivers remain prepared for the road ahead.
Reviews
Nov 26, 2024
Fast, efficient, price realistic. Thank you.
Nov 20, 2024
Wasted right at 3hrs trying to get a tire fixed. Was pulled into a bay at 1220pm and at 2pm they had not even touched the tire. When I inquired as to how much longer it would be I was told that they were waiting on some cartridges for another truck in another bay. Apparently time & personnel management is something this particular location isn't familiar with. You haven't the necessary parts or such to finish a job and instead of jumping on something til that arrives they let others wait. Now once I fired my truck back all of a sudden there was a free tech available to work on the tire. Oh the tire issue was a broken off nail that had punctured the tire casing which is a relatively easy fix. When you only have 11 hrs to drive and you have 6 more hrs to reach your destination and you've used over 3.5 hrs already and are starting to eat into the 3hrs extra(14hr total on-duty time allowed) sitting around waiting doesn't work. I was told they only had two techs, hey that's fine if you're managing their time on projects and not having someone else wait due to waiting on parts for another job. Next time(hopefully won't be) I will stop at one of the other locations in that area
Jul 27, 2024
I’m a trucker and parked right behind them and they refused to let my use the restroom and told me to go to the flying j because my truck wasn’t in the shop. I don’t mind walking but it was early and a long walk when you have use the bathroom.
Jul 27, 2024
These guys are amazing!!!!!!!! I stopped to get my annual DOT done on the tractor, they got me right in and out in record time. By saying don't think they weren't efficient, because they were. The tech/ mechanic (Micheal) even put hose dividers on because he saw my air hoses showed signs of rubbing. They are very professional and friendly ( Kirsten in the front) I will be stopping here again
Apr 27, 2024
A bunch of good hard working lads, who despite not having the tire I needed called around for me and found one. That is customer service about and beyond.
Mar 27, 2024
Fantastic, both guys were closing down and stop to assist me, 100 in my book.....
Dec 27, 2023
Even though they made good money from me. I bought 4 new batteries. Installation charges. Leave my old batteries charges,$65 for them to check my starter charges. They Couldn't waive the fee of $80 dollars to jumpstart my truck in their own parking lot with jumper cables so I can drive my truck inside their shop!! Never gain, current own 2 trucks. Never again in the future with Southern Mart at Pilot. They lost more money by milking my sale as much as possible.
Dec 27, 2023
They were all new and they were training on my truck.
Nov 27, 2023
Good service
Nov 27, 2023
I advise Southern Tire Mart locations for any service you need, coz they have quality service, swift check and advise and of course fair costs
Nov 27, 2023
I enjoy coming over here to southern at the flyin j truck stop, these guys are pretty cool and funny I enjoy being around them, they always get the job done....
Nov 27, 2023
Poor service
Nov 27, 2023
Squeeze out every penny you have even if charges do not make sense. Rip off con artists
Nov 27, 2022
3xcelente servicio.
Nov 27, 2022
Always good tire company
Nov 27, 2022
Awesome work Guys. Got PM done and shocks. Asked for brake job also, but they told me the brakes were still good. Thanks Gentlemen for being truthful and not just trying to make a sale.
Nov 27, 2022
Fixed my RV tire.
Nov 27, 2022
Great service. Open till 10pm
Nov 27, 2022
I would’ve loved to give these people a 5 star review because they were very friendly, but unfortunately that “2 hour wait” was actually a 6 hours and 50 minutes wait.
Nov 27, 2022
Loved the service a s price.
Nov 27, 2022
The parking lot is big so there's a place for you to wait while they fix your tire. And there's not a big huge line so it looks like I'll be here about 2 hours and then leave with a good Tire
Nov 27, 2022
Very Efficient and professional
Nov 27, 2022
Went in there for a pm service and my T680 got fast friendly professional service as always
Nov 27, 2022
Bad service
Nov 27, 2022
Francisco and his team (the beautiful young lady who's name escapes me,Zach, Raul, Jason, Scott, to name a few) are AMAZING! If you need work completed on your truck and have it fixed right the first time, this is the place to go! This was my first time using STM but went be my last thanks to the friendly and professional staff at this location!
Nov 27, 2022
Very helpful staff