Southern Tire Mart at Pilot

Nov 07, 2024

I'm just short of words I came in for my trailer light not working. the guys helped me fix it without asking me to pay for the labor. I just want to say thanks for your kindness guys

Nov 07, 2024

Customer service is great and they took care of me in a timely manner.

Nov 07, 2024

Good people here. Always helpful and also quick. They don't lag and lay-a-bout like a lot of shops do. They get you in, get you fixed and out fast.

Oct 07, 2024

Stay away of this place. I had my steering wheel seal installed brand new and they even put oil inside the hub. Really bad job. They left everything inside greased and oil around the brakes keeping the oil leak. I had to do the job properly with different company. Now is ok. Stay away.

Sep 07, 2024

Mad REVIEWS to ADAM AND JASHUA. we had a blow out and they got us in and where done in less then an hour. THANK YOU GUYS. FROM IWGT.

Jun 07, 2024

Very Professional and Timely. Would definitely use them again.

Apr 07, 2024

Driver had a tire issue at the Port of Catoosa. On site tire guy showed up 15mins earlier than expected. Unfortunately, driver said it was a patch, but needed replaced. My driver had to wait another 2hrs due to that error.

Mar 07, 2024

Levi and his crew are ⭐️⭐️⭐️⭐️⭐️ , the shop was clean. I was greeted on entry. My lil mudflap service was quick, which I was only planning on purchasing the mudflap. He had it installed before I could tell him, I was so grateful since I would have had to wait to install myself. Thank you for your STELLAR customer service

Feb 07, 2024

👍

Jan 07, 2024

Not sure if it’s a system switch over, bad training or laziness. Wanted me to come out of pocket for an oil change even with an account for STM and STMP. Said they can’t bill accounts and probably wouldn’t have honored the oil change deal thru my account. Just go across the street to the actual STM.

Jan 07, 2024

After waiting for an hour, they call and say they aren't going to get to my oil change because they close in another hour. Customer service at this place has gone to the birds!

Jan 07, 2024

Service was fantastic. Price was very affordable.

Dec 07, 2023

Josh got me and fixed my air compressor problem and back on the road very quickly great team of guys here.

Dec 07, 2023

Needed to rotate my steer tires and grease the truck Got right in and everyone working here was super friendly Definitely stop again

Dec 07, 2023

New management is lit 🔥 👌 Shop staff as always great 👍

Dec 07, 2023

This Guy Derick who was working at the desk and Sean who was working at the shop and done my OM perfectly. They work together as a team provide good customer service. Derick and Sean ya awesome. If you want to do oil PM tire or just a quick oil change flying J/Southern Tire Tulsa location is a place to go. But you gotta be there between 2pm and 10Pm unless these guys change shift. Ask for Derick and Sean. That's very important because some of the morning guys are sucks. Bad customer service a lot of attitude and don't treat all customers the same with dignity and respect. For example last time I was there they put conventional oil in my truck then trying to force me to pay for it if I want the oil I use on my truck for over six years. They finally changed it but after arguing.

Dec 07, 2023

Very nice place ...

Dec 07, 2023

Dereck got me taking care of supper fast and was awesome to work with. Very knowledgeable.

Dec 07, 2023

Friendly🤔

Dec 07, 2023

Go there when you have no choice

Dec 07, 2023

Levi was great, good people fast and courteous…Definitely one of my go to places when in the Tulsa for truck related issues…

Dec 07, 2023

My husband love the customer service at this shop. He is a former diesel mechanic, now drive OTR so he always recognizes knowledgeable people. Thank you so much for taking care of my guy.

Dec 07, 2023

Rude, bad customer service! Name of technician was Austin!

Dec 07, 2023

Super cool manager ☺️

Dec 07, 2023

Tabitha, Loyd and Tim went over and above to help us out. I lead tours and our coach had a flat. Could not find an emergency fix company. They helped us get coach into their shop and changed our tire. Great people and company.

Dec 07, 2023

The young guy in the front desk got a bad attitude, he doesn't respect drivers, obviously he shouldn't be in front desk if he doesn't know how to treat people well, to all drivers give your business somewhere else where they treat you well, over all not a good experience

Dec 07, 2023

They told me for 15w-40 oil change $420+tax but finally charged me $578+tax and then i asked the guy and extra money is for labor and service fee and others. What ? In my 10yr driving experience; everywhere oil change include labor but here it’s strategy to take more money. Bad service. I want gave theme -ve star. Never come back .

Dec 07, 2023

Verygood

Dec 07, 2023

When my service request was called in they said that they had everything that I needed and in the long run they had nothing that I needed and I ended up getting substitute parts just to get me down the road. The staff cared more about lunch then they did the customer.

Dec 07, 2023

You will find quality services and affordable prices here. I am sorry there’s more than 5* but you really deserve it