Southern Tire Mart

Oct 27, 2024

Adam O. Prompt, professional, and helpful. He worked with me over the phone to find the right steers for a semi truck. He found the location nearest to me as a courtesy despite him not receiving credit for the sale. This is how you build a loyal customer base. Thanks Adam!

Oct 27, 2024

Good place

Oct 27, 2024

Southern tire mart is always fast, no wait like the other places

Oct 27, 2024

These guy's are top notch best in class when it comes to tire service!

Sep 27, 2024

Don't come here unless you're Hispanic, you will get kicked to the curb and put last on anyone's list to help...

Jul 27, 2024

I went into Southern tire mart to get a second tire installed on my tractor, I had just bought a tire from Adam at the front desk on Friday 7/12/24 and I explained to Adam that I was replacing all recaps on my truck each time I get paid. I returned on 7/16/24 to purchase another tire. When I walked in Adam was busy on his computer, too busy to greet me or to tell me I’ll be right with you in a moment! I felt silly sitting there waiting on him to acknowledge me or offer help. I got tired of the unprofessional treatment and left. Sometimes it’s not the company, because I have had much better customer. Service at other Southern Tire Mart locations. I was not rude, at any of my visits, after all I was there in need of help and to solve a problem. I just left and went to Beasley tire on the north side of Houston. The second that I walked in to Beasley Tire , I was immediately greeted and asked how may we help you like professionals do! I don’t expect people to bend over backwards for me, common courtesy will do, after all I thought well enough about Southern Tire Mart to drive my tractor and trailer across town to get service from them, based on my past experience with them! Again sometimes it’s not the company it’s the people that work there! Like if you don’t care about your job or dealing with people in good faith, get out of the way and let someone that care about making a difference in the world to take your place! If you don’t take care of your customers, somebody else will! My money was defiantly good elsewhere as well as appreciated, and I’m thankful and grateful. Even infant babies can sense when people’s energy is off. I noticed it the first visit on 7/12/24 but I overlooked it, but no more and never again!

Jul 27, 2024

Professional and friendly staff!

Apr 27, 2024

Conroe location rebalanced tires Houston location neglected to do property

Apr 27, 2024

Hour wait time for flat repair

Apr 27, 2024

I dealt with Adam! Very Professional. Awesome customer service. Looks out for owner operator. Definitely recommend this place

Apr 27, 2024

Wow! Office Manager Stephanie provided excellent customer service and clear instructions on how to move forward in qualifying for CFNA Card to pay in 6 easy payments and setting up our account information. Thank you so much for helping my husband and I with our little Trucking Company with concern and respect. Wish we had found yall years ago. Also Cindy and Nathan joined our team of professionals at Southern Tire Mart to continue with dispatch and delivery. We are so impressed with the quality help and service and they are all super friendly ACROSS THE BOARD!! So thankful that yall have made an emergency situation so streamline and easy! Even the CFNA card and online account is easy. Where did these people come from? You REALLY stand out and shine brightly in this crazy world we live in. I thank God for you and beg that he bless you for your kindness 🙏 😍🥰🤩😘😇

Feb 27, 2024

The people at this location are awesome. Friendly and very helpful. I always get great service. I'm an Independent Contractor so money is always tight. On 2/9/24 I stopped in to get Steer tires. Robert went above and beyond to help me get the best value for my money. I would Definitely Recommend this store for your tire needs.

Jan 27, 2024

Bad service

Dec 27, 2023

Had a new retread blow out like a fairy fart after only 218 miles from Shreveport Louisiana STM location that I had installed yesterday. Called to let Shreveport know and they said take it to your nearest STM and they will take of it and that they did no charge. Great and nice people quick work in and out in a hr. Thanks guys

Nov 27, 2023

Absolutely horrible customer service, they sold me 2 tires That ended up having manufactured defect. The Guy walks outside and says doesn't look like anythings wrong with the tires, without putting it on the lift or anything. I took it to another shop that was a Distributor for Firestone tires and sure enough they replaced them. Beware they will try to rob you for your money..

Nov 27, 2023

Do nnnnooottt come here for aligment. The aligment guy is more at the restroom than alignig truck. Lazy worker

Nov 27, 2023

Adam and his team got my brother in immediately!! Prompt, efficient and provided excellent customer service!! Would recommend to other like-minded individuals. Thanks so much.

Nov 27, 2023

Fast efficient service knowledgeable staff.

Nov 27, 2023

Front desk workers are great, but the workers are horrible it took 4hrs and its a slow day went straight in the bay it took 5hrs never coming back

Nov 27, 2023

Good timing on service

Nov 27, 2023

I don't get the negative reviews for this place , i got 10 tires i was in an out in less than 2 hours and great prices if you keep going to TA AND PETROS you dont value your time or money.

Nov 27, 2023

They have bad customer service I called 2 locations in Houston to get pricing and they never answered . Noone was ever available.

Nov 27, 2023

Was busy but still got taken care of after a long wait

Nov 27, 2023

Whether you have a 18 Wheeler, or a Hotshot these guys are always low key, and professional. Nationwide.....for the most part. I've dealt with them off, and on for years I've never had a problem.