Springdale Automotive Centers
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Review highlights
"… . I got my oil changed for less than I was paying with a coupon at Jiffy Lube and they replaced my wipers at cost. They got me in and out within less than two hours. I’m …"
"The Prospect location really cares about the people whose cars they service."
"My auto mechanic retired, so I obtained referrals for a new mechanic."
Overview
Categories
Auto repair shop, Tire shop
Directions
8005 Brownsboro Rd
Louisville, KY, 40241
Phone number
Call: (502) 425-4830Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Dec 05, 2024
Very professional. Listened to our issues. Did testing. Reviewed all results and repaired all relavent issues till all lights were off. Kept us informed on all repairs frequently. I really like the communication and they treated us with real concern about our car. Customer service was excellent. Will take any issues in the future to them
Dec 04, 2024
Very friendly and informative. Plan to continue with this auto service business.
Dec 02, 2024
Excellent service.
Nov 28, 2024
The friendliest business by far!! I haven’t used them for any big job yet but you can tell that they treat everyone with the same respect!! Also extremely knowledgeable.
Nov 21, 2024
I really like how they do a full diagnostic of the current car and a review of the repair history of the car that is available through Carfax. This gives a client a path to bring the car up to date and creates a conversation as to what is definitely needed, what can wait, and what is a like to have. So far I like the process and I may have found a partner who I can work with to manage my car to last many years.
Nov 14, 2024
Aways take great care of my rides. Dealer quality service at sane prices. Simple.
Nov 14, 2024
Brought our car in for an oil leak. After it sat there for 2 days with no communication, I had to call to check on it. They finally sent me an estimate for over $3,000. This seemed high so we went for a second opinion. The second opinion was a third of the cost I was quoted here. We were told that this place was charging us for repairs that were not needed.
Nov 05, 2024
Great experience! Will use Springdale for future Jaguar Maintenance
Nov 05, 2024
These guys are Great! They went above and beyond to help me with an issue that someone else created they were very helpful and fair. I will never take my car to another mechanic again big shout out to Springdale automotive.!
Oct 05, 2024
Thanks to John Rhoades and the team, everything was great!
Oct 05, 2024
Prompt and professional servrce
Sep 05, 2024
My 2012 Ford Fusion’s A/C was blowing warm air and the front windshield defroster was blowing cold air. They ordered and installed a new temperature control module, but it started not working properly either. They did some further research and concluded that temperature control module needed a 'software' update that only a Ford dealership could. They reinstalled the original temperature control module and only charged me for some diagnostics and two other normal maintenance issues. They were very honest and pleasant to work with.
Sep 05, 2024
Springdale Automotive is great! They diagnosed the problems with my car and gave me a list of everything the car needed immediately and also things that should be done in the future but could wait. The immediate problems were taken care of in a day. John, who was filling in from Greenfield, IN, was great to work with - explained everything to me so I could understand and was super friendly. He was even able to give me a few discounts. In the future, I will use Springdale Automotive to care for the rest of the items on the list of things that should be done to my car. Very pleased with the work they did!
Sep 05, 2024
Springdale always does a great job!
Sep 05, 2024
They take care of my concerns. We use them any time we have any car problems.
Aug 05, 2024
Mark and Jason were a great help. Very professional, investigative and proficient. It’s nice to have a competent mechanic when you need one.
Jul 05, 2024
Thanks for making the pain of auto repair/tire replacement better than expected! I love hitting the “easy” button, and that’s what this place is to me!
Jul 05, 2024
The Prospect location really cares about the people whose cars they service. Never try to up sale, they’re up front and honest and the work speaks for it self. I would highly recommend
Jul 05, 2024
The staff are helpful and kind. They always help me
Jul 05, 2024
They always do a great job and they picked me up from my place of employment and brought me back to the shop to pick up my car. All the fellas are always personable and kind.
Jul 05, 2024
They didn't find the root of the problem. I took it in for $1800 and they must have fixed something else that was not broken. At least the person at desk was courteous...they finally called me back after I had to sell the car. It was too unsafe to drive after I got it back from them. All the dash warning lights came back on and there were more. I had to get rid of my car.
Jun 05, 2024
4 out of 5 stars for communication because my car had to stay overnight even without getting any repairs done (I declined due to the repair needed). I dropped it off at 9am for one concern, and called at 4pm when I still hadn't heard anything. They informed me that it would need to stay overnight because they don't have time to put it back together. Slightly inconvenient as I had an appointment to make less than an hour after they opened the next day, in Indiana. 5 stars for absolutely everything else. They were nice, and even offered me a shuttle home when I dropped it off. Would go here again!
Jun 05, 2024
Great service, always very professional.
Jun 05, 2024
Highly recommend repaired our flat for no cost!!! What an amazing company!!! Thank you!!! 💯💪🏽
Jun 05, 2024
Springdale automotive is always professional, knowledgable and cares about their customers.
Jun 05, 2024
Springdale does a great job! Very professional!
May 05, 2024
Excellent work!
May 05, 2024
Good service and very nice staff
May 05, 2024
I recently scheduled online. Springdale Automotive was the best experience that I have received at an auto center. They were quick, professional & knowledgeable. I will return and recommend them to anyone.
May 05, 2024
It was easy to get an appointment, they communicated extremely well with pre-appointment reminders, during the service, when the service was complete and even followed up a couple days after to ensure the car was running well. They sent a clear outline of what they checked and what was serviced and I was able to pay prior to picking tip my car. Excellent customer service all around!
May 05, 2024
Overpriced went somewhere else and was half the price to do the work.
May 05, 2024
Wheel bearings , rear brakes , engine mount . Rear shocks .