Springs Automotive Group

Nov 29, 2024

Dale and the entire team are the only ones I trust with my vehicle. They treat you right. My entire family know that your first call when you have car problems is Springs Automotive.

Nov 06, 2024

Jon took great care and went above and beyond for my vehicle! He was very professional and efficient. 100% would recommend and entrust him with all vehicle needs.

Nov 06, 2024

Stationed at Peterson SFB. Alex Loya saved me time and headache by doing my VIN verification (a form I've never heard of) while I was trying to register my car during my PCS In process. Super friendly and helpful, I would definitely come back here for whatever I need done with the car or a future car.

Oct 06, 2024

I had a very bad experience with the service department which resulted in me writing a negative review. Dale the Service Manager looked into my complaint and service history and reached out to me. He did not make excuses for his team and accepted all responsibility. He said he will use my situation as an opportunity to help his staff learn from the problem. Dale was understanding and a true gentleman. I updated my review from a one star to a three star review simply because Dale called me and plans to handle this issue.

Oct 06, 2024

Jon is the man! What ever your car needs, Jon will take care of it fast easy and at an excellent price!!!

Sep 06, 2024

Have always had a wonderful and professional experience with all the staff and sales and service people. Myself, family and employees have purchased vehicles and overall been pleased. I personally love the service I get caring for my car!! Thank you Spring’s Automotive Group!!!

Sep 06, 2024

Such a great help coworkers are so nice very helpful they are always looking out for there customers

Jul 06, 2024

I brought my Hybrid in to check the transmission fluid, Manny & team were very kind and helpful. They did not charge me!!! I was absolutely shocked and so very happy with their treatment of me and my vehicle. Thank you all so much!!!

Jul 06, 2024

Whenever I take a car in for service I always expect the worst. Both in price and in service. Dale and his crew exceeded all expectations quick, professional, and competent! To say I am pleased is an understatement! Do yourself a solid and take your automotive business here!

Jun 06, 2024

Highly recommended. Great professional team and service. They do it all here. Shipped my vehicle across country without a hitch or scratch. Very few trustworthy professionals still left in the business but these guys deserve the 5 stars!!! Special shoutout to Tony, Dwayne, and Dale!!

Jun 06, 2024

Manny is one of the best customer service person there. He’s understanding and tries to work with you no matter what I’d recommend anyone that goes there should go to manny !

May 06, 2024

(I accidentally put this review under the wrong location so I’ve moved it here) A week and a half ago, I had an outstanding phone conversation with Manny from maintenance and repair. His kindness, professionalism, and respect were remarkable. And a little bit of humor, too! Thank you, Manny! You've really helped to put my mind at ease through the weekend as I work through some frustrations with my car.

May 06, 2024

Dwayne in the Service department was courteous, honest, and persistent on getting my repairs done. Updating me accordingly. True professionalism and accountability. THANK YOU for the weekly updates! A Company and service department you can trust. Also, last and not forgotten. Mr Mechanic, because I do not know your name, but I appreciate ALL you do and did. People like yourself that help ALL who go to work day to day…, POSSIBLE! All appreciated. Mike, SUPER THANK YOU for being understanding and concerned about my repair needs. ✅

May 06, 2024

If I could I would give negative stars. This is the worst dealership/shop I’ve ever experienced. Bought a car from them in September with their 30 day warranty, I told them that the automatic car I have is shifting way too hard from 1st to 2nd. They proceeded to try to tell me that they replaced the entire transmission but then when I brought my fiancé in, they said no we only replaced a part of the transmission the front main seal so not only they talk down on women they don’t remember what they tell their customers. I had my car since September and have only drove Two months because how long they’ve had my car. And ITS STILL DOING THE SAME THING. This place is sketchy and will try to get you to buy a car when it looks good for only 500 Miles you’ll drive.

May 06, 2024

Service is outstanding communication is key. Dwayne always gives me a good explanation on things and i just feel really comfortable taking my cars there for repairs or any of my auto needs they always take care of me right away!!! 5/5 ⭐️ ⭐️⭐️⭐️⭐️

May 06, 2024

Thank you for the great service. I had automatic running boards installed on my vehicle. They did a great job. They also took the time to teach me a few things about the specific ones I purchased. I will not hesitate to recommend them to anyone in need of service. The atmosphere was welcoming and all of the employees like their job which is always an indication of a well run business!

Apr 06, 2024

Very helpful staff!

Mar 06, 2024

Great repair and service work plus great customer service kind and caring love them!

Mar 06, 2024

I bought a pre-owned vehicle that needed multiple repairs, and they did a wonderful job identifying the problems, keeping me posted on the time frame of the repairs, and made sure everything was covered by the warranty, so there were no surprises expenses.

Mar 06, 2024

Steve Hunt, and his team have been amaizing and have gone above and beyond to take care of myself and the repairs to vehicle I purchased. Theybare promo and professional and the customer service is top notch. Thankyou springs automotive for earning and keeping my buisness. You can't ever go wrong with this buisness.

Mar 06, 2024

We dropped off a 2015 Honda Civic with 60k miles because it was having trouble accelerating. 1 WEEK LATER, they said the transmission was "bad" and it would be a $5800 replacement. I questioned them and asked specifically about the transmission fluid and they said the fluid looked "decent" and that wasn't the problem. They couldn't give me answers as to what was wrong. We decided to have it towed to Honda for a second opinion. It was dropped off to Honda on Friday and the same day, they said they saw a loose pressure switch and it was leaking transmission fluid and causing the transmission to slip. They said and I quote "Most of the transmission fluid was lost and needs replacement". They also took a video of the underside of the vehicle and you could CLEARLY see the mess of transmission fluid on the bottom. We paid $300 for the fix and had the vehicle back in less than 24 hours. It's working great now. We are extremely dissatisfied with Springs Automotive Group. Their negligence is unbelievable. We're giving them the benefit of the doubt and assuming they didn't even look at the car because there's no way they saw leaking fluid and assumed it wasn't an issue. We have a baby due in October and blowing through that much money would've been a massive setback. ALWAYS GET A SECOND OPINION!!!!!!!!!!!! We will never return here and will tell everyone we know to steer clear.

Feb 06, 2024

By far one of the best experiences I’ve ever had with a service department. Huge shout out to the manager Dale, the service rep Manny and the mechanic Doug. I recently purchased a used Jeep from SAG and got the 1 month/1000 mile warranty. There was an open recall on the vehicle at the time of purchase, so I took it to a Jeep Dealership in town to get the recall done, while there, this so called “reputable” Jeep dealership told me there was a few things that “Needed” to be fixed. So, I took it to the SAG-Service department, seeing as I had this warranty. Dale was honest and said this other dealership was just looking to make a quick buck. He took me back to the shop and showed me, on my vehicle, that they were lying to me. Most dealerships will just tell you that something is wrong, but Dale, Manny and Doug took the time and allowed me back into the shop, and actually showed me what was really going on. To me, that’s an honest and trustworthy service dept. Furthermore, another problem came up a few days later, and they were able to get everything fixed, all within the warranty. I would highly recommend getting your vehicle serviced at SAG. They’re honest with fair prices, and the entire staff is friendly and courteous.

Feb 06, 2024

Dale and his staff are friendly. They keep you informed and up to date on your vehicle. No surprises! Thank you Dale!

Feb 06, 2024

Kage did a great job getting me into my vehicle and it has been nothing but good to me.

Feb 06, 2024

Took my car in June 2nd and had it diagnosed with a broken front driveshaft. Today is June 7th and still have not received an estimate. Called the dealership for a loaner car and was told there were none available. The service center told me it was driveable for “a few days.” Every time I call them I’m told “Sorry, it was really hectic today. We’ll get back with you tomorrow.” I understand that. It happens at my business, too. Except where I work, tomorrow means the next day. Finally got tired of waiting and the noise getting worse so I took it to Hometown Garage in Woodland Park. They not only gave me an estimate on the spot but also told me that it was not safe to drive and got me in immediately. The interesting thing about this is when the owner or any of his employees come in to my place of business, they are treated as a priority. After I purchased my car there, 3 other employees bought cars there. Then I got my wife’s son to buy a car there. And 5 days later I’m still waiting for an estimate? And told it was safe to drive? I will continue to give the owner and his employees quality, priority service at my place of business. But when it comes to automotive work, I need a shop and dealership I can depend on. Apparently Springs Automotive Group is not that place. I have 1 vehicle and a disabled wife at home. However, after reading other reviews, it seems they have major issues working on driveshafts anyway. All I know is that I will NEVER attempt to do business with them again nor will I recommend them anyone. Edit- 1/15/24:One of the general managers, Mike, spoke with me about making things right with this situation. I am currently purchasing another vehicle from the Platte location and they have been great to work with.

Dec 06, 2023

******* Updating Review ****** I thought I did this already but they fixed the issues I had . Dale was a man of his word and I appreciate the effort he made to make things right. Thank you ! Went there for an oil change and that went smooth no issues there however they did not react patch the splash guards on the bottom did some damage to the. Vehicle called the next day never got a call back left multiple message. Updated **** Dale service manager reached out and called back set up schedule to get checked out. Very friendly set appointment and will adjust rating accordingly. I did appreciate a call back and updated my review.

Dec 06, 2023

Above and beyond! Dale and the team at Springs Automotive Group were FANTASTIC! I COULD NOT BE HAPPIER! They took care of 2 of my vehicles. They fixed a myriad of issues between both vehicles. I did not have to make one call to see what was going on. Dale kept me in the loop every step of the way. The entire experience was well above my expectations. I will be taking my vehicles back to him and will be referring friends & family. Seriously, thanks so much Dale and the whole crew! Very much appreciated!

Dec 06, 2023

Best service in town! I won’t take my car anywhere else! Beautiful shop as well!!!

Dec 06, 2023

The best in town

Dec 06, 2023

These guys are absolutely wonderful.

Dec 06, 2023

They are so professional and service was great.

Dec 06, 2023

They have been the best I have ever dealt with, I will refer everyone that I know to them, thanks guys!!

Dec 06, 2023

They take care of both my cars. And so far they've kept there promises.

Dec 06, 2023

Took care of my car pretty well just slightly flustered because the guy told me my tire hit a pothole and it was bubbled but it's all good just got to spend too buy a new tire... thank goodness for run flat tires

Dec 06, 2023

VETERANS BEWARE! I bought a car for my son two weeks ago from this dealership and it caught on fire and burnt to the ground. I called mike and and showed them pictures and mike could care less. I've served this country honorable for 22 years. I've attached photo's. This is by far the worst dealership experience I've ever had.