S&S Automotive Fleet & Towing
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Review highlights
"I was having issues with my brakes The owner got me in as soon as possible. They stayed past closing to get me finished. I have 3 vehicles and will be taking them there …"
"Great staff and fast service , Courtney gave great customer service."
"Best place in town for any work done on your car."
Overview
Categories
Auto repair shop
Directions
9052 New Kings Rd
Jacksonville, FL, 32219
Phone number
Call: (904) 765-0111Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 06, 2024
Female “manager” is rude beyond belief
Oct 06, 2024
Courtney and Mr. Hardy are the best. They will take care of you. Love ❤️ this place!
Sep 06, 2024
We had 2 cars at once to service. They gave us the diagnostic after 5 and respectively 6 days. I regret I haven't read the reviews earlier. Our mechanic was in vacation. When he looked he saw they never even bothered to check under the car, as screws were intact and harder to remove as not moved for a while. So they only assumed what was wrong after what we told them. The woman at the counter was terribly rude. First she addressed my husband with ' sweetheart' and ' sugar'. When he asked if the mechanics are certain on one diagnostic in particular she became frantic, begun yelling, repeating that:" you have your diagnostic, if we say what is, that is". She became possessed by anger when I asked her about ' work WARRANTY'. Few moments later, another redneck joined the agitated mumbling, so called conversation of the attendant. He started screaming basically, repeating same words as the woman. We are so glad we didn't allow them to work on our cars. Their behaviour is unthinkable, but nothing to expect from rednecks that think that posting NAPA brand on the building would make them look classier and not the rip offs they really are:$5000 . Please beware, the quotes are huge and unrealistic. Instead of changing the solenoids to my Chevy they wanted to replace the whole transmission. Also, I noticed the poor work conditions, so expect zero from this shop.
Aug 06, 2024
A good trustworthy mechanic is hard to find, but you found it. New to the area and not knowing where to go I took my suv for an oil leak. Dropped it off Sunday night. They looked at it, told me the problem, the price, and they could have it Thursday afternoon. Well it was Friday but no big deal at all. They did just what they said for the very fair price they said (and rotated my tires for free because it took an extra day). Courtney is awesome. I highly recommend. Update. Took another vehicle there. 5 stars. Good people there.
Aug 06, 2024
Do not bring your vehicle to this shop worst service I’ve ever experienced ever Courtney is rude as hell I bring my vehicle twice and my vehicle still had the same issue I fell like I just gave money away I DO NOT RECOMMEND S&S at allllll
Jul 06, 2024
Courtney Courtney Courtney I love yall she has been so kind never had an attitude on the million times I’ve called she deserves everything good they fixed my car and made sure everything was good so I can be on the road safely highly recommend definitely will be returning if anything else goes wrong
Jul 06, 2024
I drove my car there to get my fuel pump changed. They said my fuel pump was the wrong size so I told them to put the old one back in then my car won’t start. Take the car to someone else and they install it with no problem. S&S put my fuel pump in car wrong I’m glad I don’t smoke because if I did my car would have caught on fire from the gas fumes. Never again don’t take your car their it’s not safe
May 06, 2024
The worst place ever
Mar 06, 2024
Great service. Good price. And easy to work with.
Mar 06, 2024
If I could give no stars I would. Sorry excuse for a company. Rude, disrespectful and just outright ugly.
Feb 06, 2024
Great place
Feb 06, 2024
I went to fix my front breaks and in few days my front brings left side are broke, weird thing...
Feb 06, 2024
My husband described your business to a tee, Liars & Thieves. For all the public which reads this you have been warned. Everything that they responded back with is a total lie.
Feb 06, 2024
WARNING, WARNING. DO NOT LET THESE PEOPLE WORK ON YOUR VEHICLE. KORTNEY, HARDEE the owner and their mechanic WILL ARE THE WORST UN PROFESSIONAL PEOPLE I HAVE DELT WITH IN 50 YRS.THEY ARE ALL CROOKED WILL ROB YOU BLIND.THEY SHOULD ALL BE ARESSTED. THEY ARE ALL EXTREAMELY RUDE
Dec 06, 2023
Awesome set of guy and girl I never had a problem I've always went to hardy and he was the man for the job great tea.
Dec 06, 2023
Courtney is absolutely amazing, dropped my truck off to have the catalytic converter replaced, was given an estimate and day it would be ready. And that is exactly what I got.
Dec 06, 2023
Honest and accommodating, they'll keep you up to date on what your vehicle needs.
Dec 06, 2023
I had my car at s&s for six weeks and they didn't do anything to fixed it. I had to take it somewhere else to get it fixed. Courtney was not professional at all. Never going there again.
Dec 06, 2023
I have a very heavy duty vehicle that no other garage would work on because they don't have the equipment to lift it or the skill level needed to perform the repairs. I was driving home & started having a major breakdown. I pulled into this garage. I told them about the problem of trying to find a garage to work on it. They said thet would. They basically rebuilt the whole front end. My truck has never run this smooth. Very professional garage
Dec 06, 2023
Kool aid man is awesome!!!! Oh yeah!!!
Dec 06, 2023
Recently had an oil change done and when on an extended trip up north found that they had put too much oil in and almost ruined my engine. Never going there again.
Dec 06, 2023
The front desk associate Courtney is extremely rude!!! My husband went in to have a tire patch and was asked to leave the premises for politely requesting an ETA on the service. Courtney became very irate and stated "you don't get to ask my employees questions, take your tire and leave". There were two other service men present at the time which she also spoke to very harshly. One appeared to be younger in age & the other man is deaf . Her behavior was disguisting & highly unwarranted, our lawyer will be in contact.
Dec 06, 2023
Very freindly informative Crew👍👍
Dec 06, 2022
Courtney was great and definitely understand the pressure I was understand not having my vehicle for 3 1/2 weeks. My transmission went out and waiting on the part. Finally got it back, then a few a weeks later I noticed liquid leaking, but didn't think much of it, the transmission went out again, Courtney updated me and stated their was a hole in the hose and transmission fluid leaked out quick fix. I noticed the guy jump my battery and I asked him was something wrong with the battery abd he stated he didn't know he had to jump it a few times, so I'm like what does that mean? So I Courtney to ask her did anyone tell her about jumping my car she said No and apologized that she will speak with the worker for not informing her of the issue. I get home and my vehicle won't crank up. It was stressful
Dec 06, 2022
DO NOT GO HERE!! Spent $1476.97 for my air conditioning to be fixed. I left the lot and it was not fully working. Called scheduled to have them look at it. Mechanic comes in an hour later asking who put the compressor in and when told they did and less than a month ago he shook his head and walked out the door. 2 hours later I'm told the core needs fixed and that would be an additional $952.43. So I paid almost $1500 for nothing. Not only are they extremely slow they won't fix the problem and expect you to pay more. Not to mention SUV now makes a noise when running!!
Dec 06, 2022
Effort
Dec 06, 2022
Horrible...I drove my car there for inspection and yes it had issues but after they inspected it I was unable to drive it!! I had to pay $150 to get it towed somewhere else! They are rude and will mess your car up...If you are thinking about going to them think again and the Courtney chick is Extremely rude and horrible customer service..
Dec 06, 2022
Really good shop. They do great work, Courtney was really knowledgeable and even can fix your flat tire! Good ppl, appreciate their time.
Dec 06, 2022
Warning dont go here!!!these people are professional shade tree mechanics. They charge you for small things and they are very expensive.I been there 3 times and regret it.3 strikes im done,never going there again.go at your own risk if you don't care about your car or your money
Dec 06, 2022
At first my experience was great. So when O needed a simple repair done again, I took my vehicle here. Well needless to say I dropped a vehicle that was running perfectly once their mechanic touched my vehicle for SIMPLE REPAIR, I received my vehicle back on a tow truck with a BLOWN ENGINE🤬. Never Again will I trust to do any business with this establishment.
Dec 06, 2022
Not good Business
Dec 06, 2022
Quick turnaround but I feel like I was over charged. Don't want to go into the details but all in all if I was in a jam again I'd use or recommend this shop.
Dec 06, 2022
Terrible service