Star Auto Services

Oct 31, 2024

Excellent work, answered questions and doesn't charge extra to look at nor try to upsell more expensive $$$ services and parts. I would recommend to anyone! It can ger busy there, they do good work!

Oct 21, 2024

I’m usually wary about trying a new shop but the Ferrari repair guy I knew recommended Star as he took his Mercedes there. I’ve had Joe’s and Kiet’s guys do maintenance and various repairs on my S sedans for almost a year now. Recently there was a muffled rattling sound that was driving me crazy. Kiet traced it to the rear stabilizer arm that was overlooked by another shop I used. Even though the repair was expensive it would have cost more elsewhere. Their shop is busy so don’t be taken aback by the craziness of the shop parking lot. I am more comfortable bringing repairs for these guys knowing that they can diagnose problems, repair, and charge a reasonable price.

Aug 21, 2024

Good shop. One of my family members owns a shop so I usually take it there, but when it’s issue that they don’t usually do, this is the shop I usually take my car or refer others to. My family’s shop doesn’t do transmission work so I recently referred my friend to get her infinity’s transmission. Joe was very transparent with the pricing. He found a transmission that was a little bit cheaper and offered us that discount vs. trying to make a little extra money. The car was done sooner than expected. Overall it was a very good experience.

May 21, 2024

Kiet and Joe are fantastic, honest folks who truly care about their customers. Our car was fixed promptly at a reasonable price, and the communication throughout the process was top-notch. Highly recommend!

Mar 21, 2024

Horrible experience. Where do I begin. I've had suspension work done before with them, and they did a great job at the time. I felt the price was a little high, but I needed the work done. So I went with them regardless.. The first work I got done, I asked for them to bring me all my old parts, and they did. However, when the guy went to pull my parts out of my trunk, he was throwing them on the ground and accidentally scratched my bumper.no big deal, I was happy for the repair to be done. So I let it be. This time, however, I knew for a fact. My car only needed a tune-up. I had taken it to a different mechanic before I came here and had an inspection done and verified it was a tune-up. However, because I was happy with the work They did here before , I came back to this place becausei wanted to give them my business. I brought my car here, and they did the inspection. Upon inspection, they showed me the fualt codes ( assuming i probably wasn't going to know what each code meant) However, I understood each misfire code which all pointed back to it needing a standard tune up. I decided to be quiet and see if he was going to be honest with me on what i needed. Long story short, I was told I had all these problems with my car. And that it was gonna cost anywhere from $4k to $6k and that they would not know until they open it up. I asked if I could just get the tune-up, and he said he recommended me either getting it all fixed at once and pay the $4k or in his opinion it's not worth fixing and I sell it and get something more affordable. $500 later and doing the tune up my damn self with the help of a friend , and my Mercedes-Benz running smooth like day 1. All it needed was a tune-up. No oil in my ECU ( he will know what I mean when he sees this) . To be honest, it sucks because I did like the people here and was hoping I could trust them 😕

Mar 21, 2024

They took care of my truck and fixed my drive shaft. They we're very professional and I will be taking all my vehicles to them.

Feb 22, 2024

I went to this shop because AAA recommended it. My car needed a starter. The car had an oil leak (from the valve cover gasket) I've driven it without any problems for 4 years, it also has approx 170000 miles but overall a great car. So the shop did a diagnostic check they confirmed it needed the starter replaced so they went ahead and installed my a new starter for $700. The evening I picked up my car i.didnt even make it home before it stalled and had a hard time firing back up... I went back to Star Automotive and they explained to me that my car now has an air leak in the engine, the crank shaft sensor needs replaced (which ironically enough is located right under the starter, could've been bumped or damaged during repairs?) And basically the car isn't drivable until I get this new air leak issue and my valve cover gasket resealed.. and thatll be roughly $2000. I explained to the mechanic that the car was drivable until my starter went out his response was it came in on a tow truck... how do I know it even ran? But mechanics never get to test drive cars before they break... so STAR AUTOMOTIVE laughed me out of their office that day claiming my car had all these problems before but.if that were the case why didn't they mention that during the diagnostic test.

Dec 22, 2023

Excellent service, honest evaluation and recommendation. My first choice.

Nov 22, 2023

Excellence service!!

Nov 22, 2023

Good service

Nov 22, 2023

I have a 2003 C230 Kompressor with 168K city mileage and I was fortunate it never had any shop visits other than the smog shop. I have been doing all possible DIYs on my car until the coolant starts mixing up with oil lately. I am so stressed out looking for an honest to goodness MB experts (someone that is not going to rip me off) that of all 5 MB shops I have consulted only Star Auto Service got my thrust. As soon as I brought my car at closing time the very next day my C230 were already up and halfway through with all the repair works. I felt bad not asking the name of the mechanic who is working with my car but he is very nice and very comfortable to talk with. Kiet and Joe are the ones running the shop and they sure are the MB experts you would like to asks first. Kiet is an expert with a few words but well informed of your MB issues and problems Joe as well does the same but more MBs external and internal logistics. As far as pricing are concerned, they are very straightforward and my instinct tells me that they will not rip me off. Kudos with all other mechanic experts working in their shop. They sure deserve my respect and solace from my car issues. A complete and total appreciation of their services. HIGHLY RECOMMENDED..!

Nov 22, 2023

I have been going here for years. I have never been disappointed. They are fast efficient and very affordable. I love Joe and Keith,they always accommodate me. I've been going here since 2010. They don't mess around and I find them very truthful. They are very popular now.

Nov 22, 2023

I took my car here a while ago. I had a leaking powering steering on my eclipse. I was recommended here by a family member. Wish I never went. Recently my power steering pump completely just dumped a bunch of fluid. I was charged for a brand new power steering pump. They kept my car for over 5 days. I was charged $389 for pump and labor. I had a mechanic recently look at my now blown pump again. The bolts were never touched to get the pump out. What they did was took my sending unit ( pressure switch )out . Put right stuff on it and gave it back to me. I enjoyed paying the price for a brand new pump and getting ripped off. Not . Never going here again and most definitely will not recommend to anyone. I feel like telling my cousin he owes me for the money star auto conned out of me.

Nov 22, 2023

I was still 180 miles from my destination when I had car issues. They diagnosed the issue, ordered the part and I was able to get home the same day. Much appreciated for the quick and helpful work.

Nov 22, 2023

Joe is an honest manager of this auto shop. Very straightforward details about what needs to be fixed before fixing. Very upfront with the total amount due including labor costs. Very satisfied- took my car here after hitting a curb (hard) and bending my control arm and passenger strut. Car drives great now, they even fixed my steering column for free. I will definitely be coming back and recommending this place to friends ⭐⭐⭐⭐⭐

Nov 22, 2023

My father recommended me this place so I’ve been going here for the last few years to get my Service A for my 2006 C230 Mercedes Benz 🚗 Bin is my technician and is so hardworking, reliable, communicative, knowledgeable and honest! He is very nice and friendly. He is also Vietnamese and I can speak to him in my native language. 🥰 please 🙏 ask Bin to fix your car!

Nov 22, 2023

These guys are amazing. They got my car in on a Saturday and diagnosed/fixed the problem in only a few hours. Plus I had mentioned before that I needed an oil change but just didn't have the extra cash on-hand and when I got my car back they let me know they gave me oil.. GO HERE.

Nov 22, 2023

These guys are really awesome... They came highly recommended from a close family friend and they treated me and my car very well. Very reasonably priced as well. Will 100% continue to take my cars to these guys in the future.

Nov 22, 2023

They did a good job on my 2007 Mercedes c230 sport they did my balance shaft they are professional mechanics I would recommend to who ever has European cars

Nov 22, 2023

Very good service

Nov 22, 2023

Very prompt service. Good work and a reasonable price. I definitely recommend it.

Nov 22, 2022

Experienced mechanics!!

Nov 22, 2022

These guys are tremendous, I usually take all of my Mercedes here for all maintenance, but they do all vehicles, so I bring my suv's....their prices are always better than the competitors. They know their business.... Check them out, you won't be disappointed....

Nov 22, 2022

They're doing good job's, good service, nicely guys

Nov 22, 2022

I bring all of my cars to Star Auto. The Mechanics are top notch.

Nov 22, 2022

Joe and Keith are great they know what they're doing good price they have all the equipments for BMW and Mercedes fast services

Nov 22, 2022

This is a one stop shop for my Mercedes Benz S55 AMG. I'm a business owner I drop off my personal cars and customers cars. Never had a problem here in over 20 yrs 💯

Nov 22, 2022

Very friendly and helpful

Nov 22, 2021

Excellent service that you can trust