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Star Motors

4.8
(98 reviews)

Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM


Reviews

Oct 19, 2024

Most worthy place to service my Mercedes.


Jul 19, 2024

I brought my G class to this shop for a CEL issue. The staff suggested replacing the EVAP leak detection pump. Initially doubtful due to failed attempts by 3 other shops, I was impressed by their expertise. They successfully resolved the issue, and I'm extremely grateful for their service!


Jan 19, 2024

I don’t think that they liked my car. They told me that their computer crashed and they couldn’t smog it but I was the only one that was told that. Otherwise they were nice people.


Dec 19, 2023

Excellent! They’ve serviced my Mercedes for years!


Nov 19, 2023

I love the work and customer service Star Motors provides. They have been servin


Nov 19, 2023

I’ve been going to Star Motors since my first Mercedes a couple years ago. Alvin’s who I talk to most and he’s always helpful and solution oriented. I won’t take my Mercedes to any other shop, and I recommend star motors to anyone with a Benz.


Nov 19, 2023

My first visit was on Dec.2022 to fix my 2006 BMW X5 engine problem and the result is 👍👏100% satisfied with their jobs done, exactly like the rest of the reviews said and "The Price Is Right" !


Nov 19, 2023

This is the best Mercedes "MECHANIC SHOP" in California i can only speak for my countless AMG models ive taken there ive never owned a basic non AMG Mercedes, ive also never had to complain or return to star motors after having my vehicle serviced, they have never ruined anything,, I have complete faith in them.


Nov 19, 2023

The service is fast but the customer service is bad.


Nov 19, 2023

Words cannot describe how grateful I am to have found Star Motors to take care of my Mercedes-Benz needs. These gentleman are absolutely amazing. They are professional, knowledgeable, but most importantly, very trustworthy. Thank you Star Motors. You are truly a Godsent.


Nov 19, 2022

Always quality service. Always friendly. Extremely easy scheduling. Very flexible. I would definitely recommend this establishment for all your Mercedes Benz care.


Nov 19, 2022

It has been a long time since we've talked about STAR Motors. Alvin, Soua, and the guys have taken great care of our MB's for over a decade. We have always been very satisfied with their service. We trust in them to always provide us the best service and at a fair cost. You should bring your MB here to!


Nov 19, 2022

Only place I take my Mercedes. These guys know their stuff!


Nov 19, 2022

Outstanding Mechanics Outstanding Customer Service Fair Pricing Great Turnaround Highly Recommend


Nov 19, 2022

Star Motors Speciality Automotive Repair of Sacramento Alvin, the owner, Soua, service technician, and service team are trustworthy, reliable, and fair. They have consistently provided excellent service and care. In 2018 they fixed my 2008 BMW, and today they did it again! This time my BMW would no longer start after it rode extremely rough. It was not the battery. I called and scheduled an appointment to get a diagnosis and estimate. I had to have my BMW towed there (thank you Triple AAA and Kee). Alvin and Soua communicated clearly throughout the repair process and fixed my BMW promptly. My BMW starts up smoothly, and the engine runs beautifully. I feel so safe and very confident driving my family in my vehicle. I had significant cost savings at Star Motors compared to taking my BMW to a BMW dealership. Alvin and Soua are superstars, shining stars, expert automotive service professionals for high-performance vehicles. Their artistry and quality are a 10-star rating. Their customer service and pricing are also a 10-star rating. Having trust and peace of mind are priceless. Thank you, Alvin! Thank you, Soua! Thank you, Star Motors! Overall, 100-star rating!


Nov 19, 2022

They take care of their customers always! Go to spot for taking care of my Benz.


Nov 19, 2021

Alvin the owner is awesome. He and his team are always quick to diagnose the issue, communicate, and get the job done. It’s a far drive for us coming from Folsom but they are the only ones we trust with our cars. We always recommend them to our family and friends and will forever be loyal customers!


Nov 19, 2021

I think these guys are tops! I always get great service and thorough inspections when I bring in cars I’m considering buying. They are very very reasonably priced compared to Von Hausen and other Mercedes specialists and they know their stuff. On occasion, they have even declined charging me for diagnostics or other smallish services. I feel they are very honest and fair. I recommend them without hesitation.


Nov 19, 2021

Excellent customer service Excellent work! Keep up the good work guys.


Nov 19, 2021

Great service and excellent customer service. Reasonable prices...good people as well...


Nov 19, 2021

Great service and provided great advice.


Nov 19, 2021

My experience was great. The workers are nice professional and helpful. The business is clean and neat and welcoming. They seem to be pretty honest.


Nov 19, 2021

Staff very professional.


Nov 19, 2021

They are very good shop to get a Mercedes Benz car fixed I recommend this to anybody who owns Mercedes Benz to get your serviced at I give it 5 stars and they do warranties.


Nov 19, 2021

Very honest people provided great care of my Mercedes I highly recommend very professional as well as knowledgeableI was very happy with my experience


Nov 19, 2021

What a nice and honest person! Amazing service with Amazing price. Best place to get your Mercedes maintained!


Nov 19, 2021

Worse service and even worse vehicles. Purchased a 2014 Silverado from them the vehicle came with no oil in the engine, it shook at 60 mph, and the air conditioner went out after 3 days but they didn't attempt to fix it. I hate I referred other people here.


Nov 19, 2020

Customer service excellent