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Starkey Service Center, LLC

5

4

3

2

1

4.4
(174 reviews)
Review highlights

"Fast, friendly and affordable service. Thank definitely recommend to utilize their services."

"Kind folks who gave me an honest price for good work on my car."

"Superb customer service….My family away from home highly recommended…"


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service


Hours

Sunday

Closed

Monday

Closed

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

10:00 AM - 3:00 PM


Description

Premium Automotive Service in Dallas, TX If you’re looking for auto repair in Dallas, TX, you’ve found us. Here at Starkey Service Center we work hard to earn your trust and loyalty. We know how important it is to find a Dallas car service you can rely on, so your satisfaction is our top priority each and every day. We have State- of- the Art diagnostic machinery to assist all systems. We are a family owned business in operation. We are dedicated to maintaining your vehicles in safe and dependable operation. Our goal is to offer friendly and efficient service every time. Our staff are all trained and qualified to serve you. Starkey's is an Interstate Authorized Car Battery and Amsoil Dealer.


Reviews

Nov 21, 2024

Car inspection was done quickly and efficiently. I was also shown a that I had an oil leak from a bad gasket. I appreciate that because I just had the oil changed 4 weeks ago at another location and was not told to of this visually evident problem.


Oct 27, 2024

I came in with parts needing my right side mirror replaced. Yamile at the front desk was very helpful in helping me understand the service. Jorge, Josh, and Jonathan went above and beyond with their service and even buffed out the scratches in the car left from the collision that took my mirror. Their work was well-done and timely. They’ll definitely be seeing me for any services I need!


Sep 27, 2024

The woman on the phones lack any sort of professionalism whatsoever when I asked her a question by replying with "you're wasting your time calling us sir" what type of professionalism is that? Y'all need to replace her. Here we go again with the typical emotional response only to prove my point about the professionalism sounds like i touched a nerve there lol no one isn't doing anything illegal making strawman arguments wont make money for your shop at all I simply asked a question and you came rude with it go seek therapy have a blessed day


Sep 27, 2024

Update - My response to what the owner sent: If Toyota charges $60 for an oil change, why on earth would anyone want to pay close to $200 for one by an independent shop. The positive reviews about pricing are a lie because I came in for an oil change for my Toyota Camry + inspection and they charged me almost $200!! They are scammers. The most expensive oil change I’ve ever paid for ($157.48 to be exact) I can’t even believe I’m typing this. When I asked why does it cost so much the lady said “well our employees are already underpaid as is so we charge $119/hr for labor and since your service took .6 hours thats how much it came out to be” like what kind of business do you run? They charged more for the labor than the actual cost of oil & then tagged on a $12.88 fee for “shop supplies” like WTH. Red flag #1 would have been when I called to ask for a quote the day before they wouldn’t give me one. They said I had to be there for them to tell me, but by the time they told me the price the service was already done. This is a bad business! stay away! I thought I was saving myself time & money instead of taking my car to the dealership but i was WRONG! the price they charged = 3 oil changes from Toyota 😂😂😂 never again.


Jul 27, 2024

I’ve visited this auto shop several times for registration inspections and, most recently, an oil change. The staff is always very friendly and takes the time to explain what my car needs immediately and what can wait, which helps me plan better. The work is consistently done in a timely manner, and the prices are very reasonable, which I really appreciate. I will definitely continue to bring my car here for service and highly recommend this place to everyone.


Jul 27, 2024

The staff was both effective and friendly. My repairs were done quickly and economically! I will be back!


Jun 27, 2024

I'm just going to start off by saying, don't go anywhere else BESIDES STARKEY'S for your auto repair needs. I had a car issue and took my car to ANOTHER PLACE that my husband's family takes their cars to. They SWEAR by these people that the've been going to for years. So, I decided to try it, even though I didn't know them. To make a super super long story short, they put in the wrong part for my car and pretty much put a "bandaid" on my car. I was super pissed. So I took my car to Starkey's, who I've used in the past for my inspections but not for anything major. Yamile is the one that helped me. She explained what they did, she texted me updates through the process, which most other places won't do and she went above and beyond: she talked to the other shop that I had originally got my car done at and demanded I get a refund, which they agreed to do after they tried to laugh it off. I've never had that kind of service at any other place and she absolutely went ABOVE AND BEYOND. She stated that she hates it when women are taken advantage of, which is my biggest pet peeve as well when getting auto work done. LADIES, GO TO STARKEY'S. THEY WILL TAKE CARE OF YOU!!! It sucks that I had to pay extra for the bad work another repair shop did, but my car sounds amazing now, like new. I could write another 5 pages about how a weight has been lifted off my shoulders but I won't. Just believe me when I say that Starkey's cares and will do an amazing job. Thank you YAMILE for everything you did to walk me through this nightmare with the other shop.


Jun 27, 2024

My family has been going to Starkeys for years. It’s a family owned business with great customer service. They have handled inspections to major repairs all at a fair price. They give updates on repairs and let you know what is to be expected during the process.


Apr 27, 2024

For me not to drive so far because I drive a Mercedes really a hole in the wall. Got great vibes off the employees and everyone was nice, respectful, and kept in touch with me every time they were working on my vehicle. I recommend and they been in business for about 50 years!!


Apr 27, 2024

Great Repair Shop, friendly & knowledgeable. Great to work with. A+++


Apr 27, 2024

I have been doing business with Starkeys for a long time. They are always up front with you about repairs needed for your vehicle. They are fair in their price and being woman they do not try to take advantage of you. They are very honest about what repairs you need. That's why l always go to them.


Apr 27, 2024

Very informative, honest and helpful owner. Went for an oil change, recommended that I change the air and cabin filters, but get the filters off of Amazon and do it myself to save some money. Which....lead me to trust them and they are now going to replace my brakes because of the honesty.


Feb 27, 2024

Went to Starkey’s last week for emissions testing and I was very pleased with the service. Emily went above and beyond what was needed and took the time to bring some serious findings to my attention. I have been looking for a service center to repair a few things on my car. I trust that Starkey’s will be able to assist in that regard and I will definitely be back! Thank you!


Feb 27, 2024

I can't recommend this place enough! Friendly, honest and thorough. They definitely get a thumbs up from me. Great customer service too!


Feb 27, 2024

I regret finding this place they have the worst service ever do not come here


Feb 27, 2024

Starkey's is awesome! Always fair and honest, which is something you can't always say about car shops! They treat us like family...


Jan 27, 2024

Got my inspection done here today, great staff & service! And very communicative. Thanks Starkey’s!


Jan 27, 2024

I have been going to Starkeys for over 20 years. Wonderful service and great staff.


Jan 27, 2024

Negative camber maintenance was successfully completed on driver side wheels. Bike hitch removed as requested. Oil change done. The maintenance was done in a professional and timely manner.


Jan 27, 2024

Superb customer service….My family away from home highly recommended…


Jan 27, 2024

The New owner does not know how to treat her customers . I’ve been coming to this place for several years but not any more. I felt I was treated by an owner who was arrogant and condescending. I’m sorry but she needs to learn how not to come across like someone who thinks they know it all.


Jan 27, 2024

The best, most thorough, intelligent, accurate, caring service I've ever had at a car shop. I am a customer for life. They checked out a car I was gonna buy and saved me 1000's of $$$$$$$ in future headaches, because they told me the truth.


Nov 27, 2023

Excellent neighborhood provider!


Nov 27, 2023

Excellent service and very fair prices. I will most definitely take my business to Starkey's again (but hopefully not too soon!)


Nov 27, 2023

Great customer service . Work their magic and got me the parts I ended same day . Plus it smelled good in there .


Nov 27, 2023

Great service. Very friendly and made recommendations without being pushy.


Nov 27, 2023

Honesty, Integrity Team. Proud to be their customer.


Nov 27, 2023

I had a fantastic experience at Starkey Service Center! The shop owner's attentive and communicative approach throughout the whole process was truly impressive. I was thoroughly impressed with the level of care and flexibility they executed to get my jeep back into tip-top shape. I'm beyond satisfied with their service, and I'm thrilled to say that I'll definitely be a returning customer. I would highly recommend Starkey Service Center to anyone in need of exceptional automotive care.


Nov 27, 2023

I needed new battery but they were closed, but they answered the phone and said they could sell me a battery even though there was no one there to install it. They reopened their shop and register so I could buy it after hours. Much appreciated!


Nov 27, 2023

I went to Starkey today for my car inspection and having an appointment made everything go very smoothly. I was in and out in twenty minutes and on my way for a great day!


Nov 27, 2023

Inspection


Nov 27, 2023

My wife and her father trusted and went to Mr. Starkey for decades. So we went there this time, even though Mr. Starkey had retired. But we won't any more. Read the reviews. There are good ones. Also read the negative ones, though, and see how you feel about the owner's responses. That tone is more like what we encountered. Maybe it's just a different take on customer service. But it's one that will keep us from returning.


Nov 27, 2023

Prompt and excellent service!


Nov 27, 2023

Repeat customer. Today was for vehicle inspection. Everything was done in a professional manner. I recommend this business.


Nov 27, 2023

Super friendly staff and quick and easy service for state inspections. Will be our go to place forever now!


Nov 27, 2023

Will use them again


Nov 27, 2023

went in for inspection at 8am and was on the road by 8:30. Courteous service as always!