Steve's Auto
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Review highlights
"Honest mechanic! Always a positive experience!"
"Friendly people , great prices and super fast service!!!!!"
"I decided not to have the work done so he wanted to charge me a service charge."
Overview
Categories
Auto repair shop
Directions
2801 Brookpark Rd
Cleveland, OH, 44134
Phone number
Call: (216) 661-4030Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 2:00 PM
Tuesday
7:00 AM - 2:00 PM
Wednesday
7:00 AM - 2:00 PM
Thursday
7:00 AM - 2:00 PM
Friday
Closed
Saturday
Closed
Reviews
Dec 07, 2023
Honest competent mechanic. He's serviced five different used cars for me over the years. Sometimes doing work that was required and other times telling me when I didn't need something. I would not hesitate to take my car back there again.
Dec 07, 2023
Honest mechanic! Always a positive experience!
Dec 07, 2023
Last year, my fiancé and I came across Steve’s Auto as we were looking for a used vehicle for my fiancé. My fiancé met with him first and then I met both him and his wife while we handled paperwork to buy a used vehicle for him. Fast forward a few months later… my fiancés Jeep was having catalytic converter issues so he took it in to Steve who said he fixed the problem and charged a few hundred dollars. Mind you that this vehicle had a RECALL for the catalytic converter and he didn’t have it done properly. Fast forward a month later… same issue YET AGAIN! After giving this man several hundred dollars to NEVER EVEN touch the catalytic converter; we went somewhere else who told us that neither catalytic converter was replaced! talk about a headache and stressful situation but we will never be back to Steve’s Auto! I highly recommend you do your research before giving this place any time or money!!
Dec 07, 2022
Honest and responsible. Great place.
Dec 07, 2022
I would never take my car anywhere else. Steve is fantastic.
Dec 07, 2022
The most honest straight shooter I've ever encountered in the car business.
Dec 07, 2021
Great service.
Dec 07, 2021
Over the phone I was quoted a price for a repair. My sister has used him before and was pleased with his work. When he called with the actually price it was almost double what he quoted me. I decided not to have the work done so he wanted to charge me a service charge. One was never mentioned but that was ok. However, I did dispute the $68 fee with his wife as I was misquoted and drove 45 mins to get my car there. I offered to pay half the service fee which I think is fair, but his wife became irate and said, "this is riduculous" and then said, "come get your car and you and your sister never come back." What? What did my sister have to do with this? Then very rudely she said, "we don't want your kind of business" and hung up on me. My sister has never had a problem with them and has referred Steve to many, but his wife is very unprofessional, rude and very child like in that she had a temper tantrum for not getting her way. I didn't ask for anything for free, it was fair to pay half but instead she threw her tantrum and asked us both never to go back - as if I would. I feel bad for my sister but his wife is horrible. I hope she can afford losing his customers like this - especially when there's a service station on every corner. Watch out for this service station. I think Steve is good but the wife is something else! Get out of the business lady!
Dec 07, 2021
Pleasant experience with both people I interact with there. Didn’t use them for auto repairs, but had a vehicle issue that they helped me out with. No questions asked. Went out of their way to help me. I appreciate something like that and it left a positive first impression in my mind when it comes to this place.
Dec 07, 2021
Take your vehicle somewhere else if you want it done right the first time !
Dec 07, 2021
Don’t waste your time or money on this business they will take your money and give you back your car with the same issue not being fixed!!!!!
Dec 07, 2021
I bring my car in and they didn’t fix anything but charge me anyways now I have to take the proof I got downtown just awful do not waste your time no one knows who in charge or who’s Responsible for what
Dec 07, 2021
PRICE GOUGING, UNPROFESSIONAL, MECHANICS ARE USELESS. WILL REPORT TO BBB, they need to be SHUT DOWN IMMEDIATELY.
Dec 07, 2021
This place is horrible!!!! DON’T USE THEM!!!! They will tell you anything just to get your money. I’m an Certified Automotive Technician These are the type of guys that give us all a bad name!!!
Dec 07, 2021
UNPROFESSIONAL, THE MECHANICS ARE USELESS!! THEY TAKE YOUR MONEY AND DON’T FIX THE ACTUAL PROBLEM, not to mention THEY TAKE ADVANTAGE OF WOMEN. THE OWNER AND THE WORKERS LACK INTEGRITY! THIS PLACE NEEDS TO BE SHUT DOWN IMMEDIATELY
Dec 07, 2020
Great price ! Good work would definitely recommend them
Dec 07, 2020
Honest, fair pricing.
Dec 07, 2020
Rude, didn't find the right problem, and wouldn't come out for me to verify he heard the right noise. Waste of$40
Dec 07, 2020
Very reasonable prices and had my truck done fast ,very Happy and will continue going to them
Dec 07, 2019
Friendly people , great prices and super fast service!!!!!
Dec 07, 2019
Honest
Dec 07, 2019
How do you call your self an auto shop when you wouldn’t even change my exhaust manifolds on my truck because you said “it’s to hard” horrible service and rude people
Dec 07, 2019
I love Steve's. Their hours have changed though recently. They are only open from 8AM until about 3 PM now, and they go by appointment only.
Dec 07, 2019
Me and members of my family use him. No fuss ,no bull.
Dec 07, 2018
I bought a car at Steve's Auto. Gave me a fair price. Let me see the car underneith before I paid. Got me my title quickly. Happy with my experience. Highly Recommended. Thank you 5 stars.
Dec 07, 2017
Good honest mechanics are next to impossible to find. He showed me exactly what was goin on and explained what needs to be done. By showing me the piece there is no wondering if there was a real issue, I knew there was an issue.
Dec 07, 2017
Steve is a great guy who shoots straight and won't fix something that isn't broken! His staff does great work and communicates well. Great prices on oil changes as well!
Dec 07, 2017
Steve works on all of our company cars and has for years couldn't ask for better service!!