Steve's Automotive

Jan 23, 2025

I have had multiple, very positive experiences at Steve's Automotive over the past several months. They have done my front and rear differentials, changed my spark plugs, put back an incorrectly installed anti rattle clamp, and fixed an issue with water coming into my front passenger side floor. Great, efficient service and such a better value then going to my dealership. Wish I had started coming here sooner.

Jan 06, 2025

I apologize i clicked on the wrong auto shop I meant to rate stevens automotive in Vancouver wa. not steves automotive in portland. I have never been here and have no opinion towards this shop at all . My apologies

Jan 06, 2025

They got me in quickly, fixed the issue within a couple of hours and at a very reasonable cost. Highly recommend.

Nov 06, 2024

Had them install a wiring harness for my trailer lights. They did not do it correctly. Found that there was no power to my plug at the trailer hitch. I ask them to check it and fix it but after 4 attempts to get the rework done I gave up. They kept blowing me off telling me they were to busey to fix what they didn't do right the first time.. they had time to take my money and didn't do the job right.

Sep 06, 2024

Received a referral for Steve’s and have been satisfied with the quality of service I have been receiving for my older vehicle. They are always transparent with pricing, and have exemplary communication.

Jul 06, 2024

Excellent mechanic shop. Great work, fair price, honest team. Highly recommend!

Jun 06, 2024

STAY AWAY These guys aren’t knowledgeable at all. They will charge you diagnostic fees despite not having the knowledge to actually locate the issue. They will try to take as much of your money as possible. :(

Apr 06, 2024

Thoughtful staff with some of the best repair rates. They allowed me to bring my own parts and when I couldn't find a part they went above and beyond to call dealerships and find it.

Mar 06, 2024

I was talking with our daughter yesterday and she reminded me and was so grateful for suggesting we take her car for a third opinion which we received from Steve’s. Two dealers agreed on a very expensive new transmission . I thought I’d update my review as it’s been over six months and our daughter has taken multiple trips now between her new life after college as a teacher in Southerland 3 1/2 hours away and our house in Tigard. Best $285 I’ve spent ever!!! Over six months and still running great. Thank you, Thank You, Thank You!!!! My wife and I own a small business with 3 vehicles and have five kids in various used vehicles. There’s always a vehicle with something wrong. This trip our daughter was told by the dealership that her 3 year old car needed a $5200 transmission. We went to Steve’s and literally $285.00 and that included two light bulbs and everything’s been great. Honesty, integrity and friendly service!! Thank you

Feb 06, 2024

Came into here two weeks ago. The AC stopped blowing cold air in the middle of a heat wave and coming from out of state. Brought it to Ed where we were charged over $100 to inspect and totaled over $260 to also recharge it. He also offered to look deeper and apply another fix that would have totaled everything to over $600. We were told that there was still an issue and the fix won't last long because he couldn't confirm where the issue exactly was but had an idea. He did promise that it would last for a short time and allow us to get to our next destination. We decided just to recharge because of how ridiculously expensive it already was. The next day the AC already started blowing hot air. We went back to have him actually fix it just to be told it's going to be over $300 with no guarantee it'll be fixed and costs could go up. They essentially told us they didn't care and to kick rocks. Despite how desperate we needed it fixed, we couldn't take how they were extremely rude they were to us and overpriced their services were. We dealt with the drive in the heat wave and took it out of state (to a more expensive area than Portland). Was able to get it inspected and fixed for about the price of what it cost him to inspect it. Do yourself a favor and go anywhere else.

Feb 06, 2024

Do yourself a favor, take your money and go elsewhere. I should have read some of the reviews before bringing my car here. They charged me a large sum of amount and never fixed the issue. I found out while I was on the road and called them to let them know they never fixed the issue. They pretty much told me to go kick rocks and refused to fix anything. Horrible business practice

Feb 06, 2024

Ed is great!

Feb 06, 2024

Ed was a great help, got my mirror replaced with a used one and the color ended up bein' barely any different. Super friendly, will definitely come back here for any future repair needs!

Feb 06, 2024

Genuine accurate info

Feb 06, 2024

Had a squeaky belt and battery trouble. They fixed both for 85 bucks, same day. Good service, good communication, reasonable rates

Feb 06, 2024

I have nothing but good things to say. They are timely, honest and easy to communicate with.

Feb 06, 2024

I recently had a run in with a scam garage that didn't fix my cv axel and it was still in subpar condition, thankfully this place was able to get me in and fix the last garages errors. They kept me informed every step of the way if they found something new or another issue worth noting and were completely transparent about everything. The work was done in a day and my car is no longer making awful noises. This is the place to go if you need it done and need it done right.

Feb 06, 2024

Staff was very friendly when my car got vandalized and I needed to bring it in. My insurance was a bit difficult but they talked to them directly and sorted things out and made my life so much easier. Stephanie was incredibly helpful and made a not-so-fun experience (getting my car broken into) a laughable journey. Will be coming back to them in the future!

Feb 06, 2024

Stay away from this place - they are scammers. I don’t trust any of the good reviews here - I had a horrible experience at this shop. My fiancé brought my Nissan here. My dad is mechanic so I knew exactly what was wrong with my car. I told them exactly what needed to be done. After dropping off my car, they call me to confirming what I already told them and that the charge is $260 just for that diagnosis. I was shocked, they charged me $260 to confirm an issue I already explained to them about. I went to pick up my car right away where I’m told it would cost an additional $400 to get the o rings replaced around compressor. I called another mechanic to make sure I wasn’t getting ripped off, he asked them to explain the cost and he was shocked. So I took my car and my business to another mechanic where they got it fixed for $140. My car is working smoothly and I’m happy that I found another mechanic. These people are unprofessional and extremely dishonest - they will try to rip you off. Also, they don’t know how to take responsibility for their actions - they will call reviews fake to preserve their ego. Shame!

Feb 06, 2023

Great automotive repair, Honest and professional service good price to, compared to others...

Feb 06, 2023

Highly recommend!

Feb 06, 2023

I've had all my car maintenance done here for 15 years. I can recommend them as friendly, courteous, professional, very capable, and above all honest.

Feb 06, 2023

I’m so fortunate to have met Stephanie and Bob tonight, it was certainly a serendipitous experience and most definitely a divine appointment. Your kindness and support are truly appreciated, I would and will recommend this place place simply based on the fact that you two are both homegrown here in Portland, the dynamics you possess as a family and as an operating business are gifts through and through! Wishing you the best in 2023 and beyond! A million thank you’s, until we meet again! Ti auguro il meglio nel 2023 e oltre! Un milione di grazie, finché non ci incontreremo di nuovo! Ciao per ora

Feb 06, 2023

They were awesome will definitely have them work on my car again

Feb 06, 2023

Very helpful and communicative. They talked me through everything, told me I needed less done than I anticipated and gave me a fair price.

Feb 06, 2022

Great family repair shop!

Feb 06, 2022

My Honda pilot blew a power steering line and this shop got me in next day and out within hours. Ed was incredibly kind, courteous and helpful in assisting me. Not only was the service friendly and helpful, but the prices were highly competitive. Most other shops wouldn't bother giving me an estimate to know what to expect, but that wasn't the case here. I really appreciated that as times are tough, and knowing a ball park is super helpful. The shop was super clean, and I mean immaculate compared to others around town, which was super nice. Overall I was highly impressed and am satisfied with the service done to my Pilot. If you have any issues, take your vehicle here and Ed will take excellent care of you. Steve's Auto has won over my business for all of my future automotive needs!

Feb 06, 2022

Nice honest people, don't charge or fix what doesn't need fixing

Feb 06, 2022

Stay away! Pros: -None Cons: -They don't tell you the approximate charges for service(s) before hand. -Prices for minute/simple service are EXTREMELY high. Dealership service prices are cheaper/more reasonable than this shop. -Labor fee grossly and unreasonable high to check out vehicle. -Expertise is limited. Would never recommend. Wate of time and money only to still need to take my vehicle to a shop that has the expertise to fix my car.

Feb 06, 2022

Thank you so much to Steve’s. I was on a long road trip , when my check engine light came on. They were able to fit me in right away and make sure I was not stranded for the weekend. I appreciate the good care, honesty, and patience. The employee we talked with made sure we understood our vehicle’s issues and patiently explained all answers to our questions.

Feb 06, 2022

Very courteous they got my car done before they said they would and give me a price on everything that I need for it and then charge me for topking off my fluids I'd recommend Steve