Steve's Tire and Auto

Dec 05, 2024

These guys do really great work and always get my car finished quickly. I go here for everything from oil checks to maintenance and repairs.

Nov 05, 2024

Great shop, super helpful, great turn around time. Even when they missed an issue, they corrected it quickly and did not charge me. Go here.

Aug 05, 2024

No complaints. They been working on my car for years. Nice and professional.

Jul 05, 2024

Before even knowing what my issue is immediately says my rim might be broken he’ll have to replace it and then tried charging almost $400 for a run flat tire I asked for cheaper options then tells me my car doesn’t accept any other tire I told him it’s not the original tire then says my cheapest option is $240 I took my business else where and spent $110 on a new tire he tried lying about the condition of the rim and lying about what my car accepts. bad business

Jul 05, 2024

Excellent service. Excellent prices. They saved the day

May 05, 2024

Steve’s tire got me in and out very quickly and I couldn’t be more thankful. I am from out of town and needed my vehicle to get around with my daughter at St. Jude. The guys took care of me and helped me out as much as they could and got me back on the road. Thank you all so much.

Feb 05, 2024

Both locations..convenient and great service!

Feb 05, 2024

Excellent customer service. I have taken my vehicle there multiple times to fix a tire without any appointments and I am always happy after I get my keys back. They are honest about the estimated time needed to fix your vehicle. The price is fair and above average. Great location too. You can just cross the street, get coffee, food or just wait there until the job is completed. The place is nice and quiet and employees are very professional. Thank you for your excellent service.

Dec 05, 2023

3 hours to fix a flat tire… Couldnt find how to answer Steve’s answer so I put my response here: No, no one said they were behind on work or overloaded, there was one guy swipping the floor outside, one guy talking in the phone and laughing in the front desk and the guy who attend me… he took my name and phone asked for my keys, when I asked how long you Will take to fix a flat tire he answered that 3 hours, I say no thanks and he just ripped the work order or whatever form he was filling and trash it… if you look the trash can at the front desk you probably Will find it with my name on it…

Dec 05, 2023

First time here. Despite them having to deliver the bad news about my 2-month old tire, they were friendly, upfront and did a great job. I will definitely return in the future instead of driving out to my overpriced dealership just to be pressured into upsells.

Dec 05, 2023

Good service, honest answers, smart techs and fair prices!

Dec 05, 2023

Got my vehicle repaired!

Dec 05, 2023

I am in line with Madison's opinion of Steve's Tire & Auto. For 3 months they tried to fix my car. They did some things charged me $3375.00 & said yep this should do it. My car intermittently would not start. Two other people said I needed a starter. Steve's said 2 times we checked the starter & it's fine. During the 3 months I was stranded several times because my car wouldn't start. I had to leave it on a Memphis city street & walk home hoping my windows wouldn't be shattered, or myself attacked. A different individual put a starter on my car & it's been fine. Steve Woodard owner of the place is refusing to refund any of my money. He offered me $500 in credit to this place that couldn't find the problem! 🤣 because I'm a woman & 75 years old he doesn't think it is necessary to do the right thing! SHAME ON YOU STEVE WOODARD & the good Ole boys that work for you. The last time I called them stranded, James answered. I asked what should I do? His reply was "I have no idea." & hung up. So if that's the kind of service you want then head on over to the Steve's Tire & Auto, 2 locations to serve you.

Dec 05, 2023

I am very disappointed with the miscommunication at this establishment. I went for a simple tire change and they made the whole transition stressful for no reason. I was quoted a certain price when I originally went , the next day I get a call that my tire was not ordered and that the price is different (higher). I asked the staff specifically would this new price be the price AFTER taxes and labor he stated "YES". When I went to pick up my car, the price was yet again DIFFERENT. The staff either needs to communicate with each other or they need to train every employee again. This is NOT how you handle business.

Dec 05, 2023

I drive over an hour to go here because it's the only place that takes my warranty. My issue started last year and right away I like these guys they seemed professional and to be moving cars quickly. I got a couple things done including the wheel bearing, they let me make 2 payments as one the repairs were not covered. Well I came back 4 or 5 times for the wheel bearing and by the 2cnd time I asked why they said the part was probably faulty the 3r or 4th time I asked what could be causing it? Is it something I'm doing they said they could not find anything else wrong. My husband takes it in again for like the 5th time and asks them to check it out. That's when they found the axle issue which apparently is what has been causing it. Here is the issue they were going to replace the wheel bearing for free because its covered under their warranty but the axle we'd be charged for. While my husband was talking to me trying to figure out what to do they put the car all back together gave him the keys and sent him on his way. Did not even fix the wheel bearing. Husband should have went back but at that point after being there for a few hours he decided we are better off going somewhere else. We don't trust these guys at all. I could always tell they don't do the best work on warranty jobs. They literally do only what is required otherwise they would have found that axle job a few visits prior. We are humble live off a fixed income and trying to get back on our feet we don't expect handouts or free work but I do expect something after driving there over 4 times for the same dang issue. It's part my fault because I am not aggressive enough. If you have a lot of money to throw around I'm sure these guys are ok. But if you have a warranty they will do the minimum for sure. I had to wait each time for hours because they don't do appointments and first come first serve. I wasted so much time off of work and gas and money taking it over 4x to them when they could have just looked for the cause the second time. I work for a large tire company and know xeactly what they are doing.

Dec 05, 2023

I had an incredible experience with Steve’s Tire that you should know about. At 2:00PM, on the Wednesday before Thanksgiving, my headlight bulb in my Jeep Grand Cherokee was dead. In February of this year, Steve’s replaced both my headlight bulbs. This bulb was less than a year old. I went in and they replaced the bulb, under warranty despite it being 3 hours before closing time right before a major holiday. That is why I recommend Steve’s Tire. They are there when you need them and when you Really need them.

Dec 05, 2023

I use them as a main vendor!! Most amazing group of people ever!! Travis is awesome, fun, proficient and efficient!! James is great and McKenzie is amazing!! Quick on repairs and never had to complain about the price quality or work!! 100% satisfied!! Thanks guys for all you do for my company!! 100 ⭐️⭐️⭐️⭐️s

Dec 05, 2023

If you’re looking for an honest and reliable mechanic, look no further. I have been coming here for years and have had only positive experiences. They won’t try to sell you things you don’t need and always own up to any mistakes they make. I won’t take my car anywhere else.

Dec 05, 2023

No comment.

Dec 05, 2023

The bald guy with the glasses has a habit of calling black women “GURL.” I have an issue with this and won’t be returning.

Dec 05, 2023

The hardest thing for a man/woman to do is find a honest and great car mechanic. I’m 74, 50th anniversary corvette now . Steve’s better than dealer at keeping my jewel like new . 1/4 mile in 11.375. I want to keep it that way . Had electrical problem that dealer took 12 days and offered to send car back to factory. Steve’s fixed it 1 day . Had to return it to Steve again for 1 more day to “ tweak” and previous part malfunctioned . They fixed the 2nd trip for NOTHING and apologized…. When the dealer could not fix it . I’ve owned 48 cars in my life and 8 corvettes….moved here from Ca. I’m so grateful I found Steve’s ….Friendly and most of all honest and more than fair pricing. James and Travis, plus the mechanics are worth every penny. Get there early . Prepare to leave it for day . It’s worth it . I spent $1,200 on my 2008 Solstice I bought in Pebble beach for brakes, tune up ..4 cyl … and these idiots in Germantown botched the job … plus caused $476 body under frame damage because they didn’t know Solstice’s unibody frame …. And refused to pay for body damage. Just go to Steve’s auto and tire in midtown… poplar Ave west of McClean and be done with being ripped off and wasting your time .

Dec 05, 2023

They charge almost 90$ for an oil change. Don’t know if they got over because I was a women or what but no other shop has ever charged me that MAYBE IT was the extra FEES they add on receipt.

Dec 05, 2022

He charged me $23 to put my spare tire on and it was laying in the back of my car

Dec 05, 2022

I've been using this shop for at least 10 years. They kept my 1999 Altima alive in that time. I could not recommend them more. I have always had top notch service. No unnecessary services have ever been pushed on me. Even when my old Altima was on its last breaths, they never tried to push repairs. Just did what I needed to make the car survive and even let me know when it was most likely time to move on instead of fixing it up one last time. Hopefully I won't have to see them for a very long time since I have purchased a new car, but they will be the first place I go if I have any problems.

Dec 05, 2022

Thanks again for the A/C

Dec 05, 2021

I'm very impressed with the level of service at Steve's Tire & Auto. I dropped my car off at 7:30am to have my radiator replaced and it was ready for pick up by 1:30pm. The employee's were very friendly and helpful, very pleasant experience while they were diagnosing my car and estimating the cost. I recommend them and I'll be going back for my future auto maintenance.

Dec 05, 2021

They have always drive great work and have amazing turnaround time. I've felt respected every time I've been there.

Dec 05, 2021

Very busy but friendly still.

Dec 05, 2021

Very friendly place. Didn't get major work done here but, prices are fair and my work was done very well.

Dec 05, 2021

When I called about getting a leaky tire checked, clerk told me they could take me at 8am on Saturday. So I arrived promptly at 8am on Saturday as instructed. Guy at the counter told me I would have to leave it, which wasn’t discussed over the phone. No big deal…my gripe is that he wouldn’t give me a ballpark of when it would be ready. I’m one person with no ride back home or back here, so that makes it impossible for someone like me to plan for pick up. Going to put it off a little longer and try a different shop with hopefully better service scheduling abilities.