Strickland Brothers 10 Minute Oil Change
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Review highlights
"This business has coupons, quick & efficient service, and courteous staff. This was my second visit. I believe I’ve found my new motor oil service home."
"I felt served & given quality attention to detail & service."
"Update to Business Response: Your canned response is unhelpful."
Overview
Categories
Oil change service
Directions
10134 S Western Ave
Chicago, IL, 60643
Phone number
Call: (773) 239-3553Website
View websiteHours
Sunday
10:00 AM - 5:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 6:00 PM
Description
Strickland Brothers is your one-stop-shop for fast, friendly oil changes & maintenance services. At Strickland Brothers, we care about more than your car. Not only do we offer top quality products for a fair price, you can trust our Chicago crew to deliver professional service with a smile. We will never pressure you to buy any service or part, nor will we recommend any service that is not immediately needed. No appointments necessary. You can stay in your car for the entire oil change if you like! We’ll get you in, out, and back on the road in no time! See you soon neighbor!
Reviews (26)
Feb 05, 2025
I’ve been a loyal customer of your location for some time, primarily because of the excellent customer service I’ve consistently received. However, my most recent visit was noticeably different, and I wanted to share my experience. During my service, I noticed that certain checks were marked as completed but were not actually performed, such as the light check I specifically requested and the inspection of my wiper blades. Additionally, I had a $9 off synthetic oil coupon, which I’ve used in the past without issue. However, Rodgrioudo informed me that it couldn’t be applied to European cars—something I’ve never encountered before. When I asked him to review my previous transactions, he stated that those discounts were random and that he doesn’t “just give out discounts.” Even when his colleague, Jose, acknowledged that the coupon was valid, he still refused to apply it. Additionally, I was not offered a water bottle upon arrival, which has always been a consistent part of the customer experience in my past visits. I understand that team members may be new or in training, but consistency in service is key, and this visit did not meet the standard I’ve come to expect. I wanted to bring this to your attention because I truly appreciate the level of service I’ve received in the past, and I hope to see that standard upheld in future visits. Thank you for taking the time to review my concerns.
Jan 30, 2025
Awesome service
Jan 30, 2025
Quick and professional
Jan 23, 2025
Longer than 10 minutes. But they were thorough and the price was right. I'd use them again.
Jan 23, 2025
They stripped the plug on my oil pan. Update - The manager contacted me directly is covering the cost of the repairs. While I was extremely frustrated with the situation, it means a great deal to me that he addressed this quickly and professionally.
Jan 23, 2025
I enjoy coming here because the staff is always friendly. They do not try to up sell me when I stop in. They take their time checking the vehicle and ensuring your fluids are filled. I am going to keep coming back here as long as the service stays top notch.
Jan 23, 2025
Very trustworthy establishment to have your oil changed , highly recommended .
Jan 16, 2025
Great customer service and fast service
Jan 16, 2025
I love the professionalism and the quickness
Jan 16, 2025
Normally I take my car to the dealership that I bought my car from. However, I was looking for a place to take my car to get an oil change that was closer to my house. Options of course, was Jiffy Lube, Valvoline and this place which, I have never heard of. I went on their website and got a 10 dollar coupon. I was greeted warmly upon entrance. Also, I had purchased an engine air filter and cabin air filter and I asked if they could put it in for me. They said they could. I appreciated that. Even though it was a little longer than 10 minutes (which is okay),and the price was a little high, the service was good and the techs were pleasant. I definitely will be back here.
Jan 16, 2025
Went in for an oil change and got some good advice about a couple other issues my car was having that I didn't know about. The attendant was great!
Jan 09, 2025
I Love Love Love This Place Gets You In/Out In No.Time!
Jan 09, 2025
The service is always thorough and great. Keep up the amazing work!
Jan 09, 2025
This is the only place I'll go to have my oil changed!! Bryan is a true professional which is really appreciated in these trying times. The prices are very affordable for the services. I have recommended this business to several friends & neighbors. We are lucky to have such a great business in our community. Thank you
Jan 06, 2025
Friendly service! Fast service! I will be back!
Jan 06, 2025
Great service and the gentleman was sweet.
Jan 06, 2025
I was impressed with how professional my technician was today. He explained everything and was very efficient. I will return!
Jan 06, 2025
Professional, knowledgeable and kind. Thank you 😊
Jan 06, 2025
Very helpful and quick with service. Highly recommend!!
Dec 06, 2024
Fabulous customer service! The tech talked to me thru every step of service..advised me of needed services without being pushy.
Dec 06, 2024
I was in and out, every time I go it's prompt
Dec 06, 2024
Rodrigo at your evergreen office was very professional. He even help me figure out how to use my automatic starter. I’ve been to this office 3 times before.
Dec 06, 2024
So professional and prompt!
Dec 06, 2024
The best worker I’ve ever met Mr.Rodriguez
Dec 06, 2024
The young men that work at the Beverly location are very though and professional. I always go there to get my oil changes.
Dec 06, 2024
They was great people.