Strickland Brothers 10 Minute Oil Change

Dec 04, 2024

Always super nice and professional

Dec 02, 2024

Employees were fantastic, but the company doesn’t listen to the employees. In this location they do not provide heat when it’s freezing cold outside. It doesn’t help employees morale therefore hurts customers.

Nov 28, 2024

Guys helped me with a tire issue. They've won my business because of the great way they handled my issue.

Nov 28, 2024

Outstanding service! The gentlemen who helped me were pleasant, thorough and very friendly. In and out in 15 minutes! Will definitely return.

Nov 28, 2024

Quick and friendly service, gave me great information while I was waiting for my oil change to wrap up as well!

Nov 28, 2024

They were friendly, helpful and quick. I will use them again.

Nov 28, 2024

Wasn’t aware of vet discount,informed me there was ,received great service

Nov 21, 2024

In and out. Fast and efficient.

Nov 21, 2024

The guys were quick and very efficient. I will come back the next time I need the change.

Nov 21, 2024

Very friendly and great customer service.

Nov 14, 2024

Great experience. They don’t use smoke and mirrors when it comes to their coupons. Other companies I have used add on fees after the coupon discount. Overall friendly quick and professional.

Nov 14, 2024

Love this place! Everyone is super nice and helpful. My whole family trust them with our multiple cars!

Nov 14, 2024

Stopped in for an oil change and received one of the best experiences yet. Tay and Ramirez were great, knowledgeable, and broke everything step by step. They went above and beyond to make sure I received a good experience.

Nov 14, 2024

Zane is always awesome he is very knowledgeable, I will only go here to get my oil changed no where else.

Nov 07, 2024

If you are looking for people that will tell you one thing and then do another this is the place… I went in for an oil change in the car that I use for business. I have put over 100,000 miles on this car and I’ve always had my oil changed at Honda world in Louisville. I was running short for time so I decided to give them my business However, the next day, my engine started making noise which it has never done in the entire time that I’ve owned the car and drive it around the country. So I took it into Honda and I was told that they did not properly fill up the oil and that there was water inside of oil tank. After paying for a new oil change at Honda world as soon as I started up my car, the engine noise was gone and I have drove 750 miles with no issues. I spoke with their corporate office and their regional manager, both of which did not want to admit to any mistakes were wrongdoing… during my conversation with the regional manager, they told me on the phone they’d be more than willing to give me my money back as a check however, they responded 10 minutes later, telling me that was no longer going to be possible. Be very careful doing business with these people they will tell you one thing over the phone and then write you an email telling you something else. Very bad management and business practice.

Nov 05, 2024

Excellent service, as always! Tay deserves a raise, and a promotion.

Nov 05, 2024

Fast, friendly, knowledgeable. Everything you need to get back on the road safely. Highly recommend these guys.

Nov 05, 2024

Friendly, professional, did the job and then some.

Nov 05, 2024

Good customer service/ efficient and knowledgeable

Nov 05, 2024

Great experience. Quick and very friendly. Let us use our coupon.

Nov 05, 2024

Have been utilizing Strickland since 2020. Always efficient, professional and a pleasant exp.

Nov 05, 2024

Have used this location for years.

Nov 05, 2024

I love the service! The staff is so professional and friendly!! Always quick and easy and helpful!!

Nov 05, 2024

I normally have a great experience here but this visit was just not hitting the mark. The guy helping me was trying to be friendly but didn't seem to know any of the answers to questions I asked about my car and when the other guys worked on my car, they didn't check the filters or anything until I requested it. I had to ask about what services were going into what I was paying for, when normally the team would go over it beforehand. The person I called beforehand to make sure my filter was in stock was also extremely rude and dismissive. I've never had these issues before with Strickland and I usually prefer them over other oil change places but this visit was extremely disappointing.

Nov 05, 2024

Informative. Polite, efficient and convenient. I'll definitely be back.

Nov 05, 2024

No waiting great service friendly service. Tay did an excellent job of explaining the oil and fuel products available to customers. Details of what the products do for your engine that other companies don’t inform you of.

Nov 05, 2024

Quick efficient oil change. Many places have complained and broken things trying to change my difficult oil filter but not here

Nov 05, 2024

The attendant Tay was very helpful and knowledgeable. He took the time to explain and show me what he had done.

Nov 05, 2024

They did an excellent job, knew what they were doing, helpful and courteous

Nov 05, 2024

This was my 4th visit, taking another vehicle for an oil change. Excellent job on the email reminders it was time for an oil change and thank you for the coupons. Zane found a gasket leak yesterday and showed me pictures. Excellent service from both guys yesterday! I will certainly be back!

Nov 05, 2024

Westport Road location. Fast and courteous.

Oct 05, 2024

SB is amazing! They're always so helpful, efficient, and reasonable. They also take the time to pet my temperamental dog.

Oct 05, 2024

Service was quick and friendly!

Oct 05, 2024

The staff was attentive, quick and very polite!