Subaru of Kings Automall Service Center
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Review highlights
"Just had my 2019 Subaru Legacy serviced. Called for an appointment and they were able to fit my time schedule. Jacob Morris checked the car in and called me when it was …"
"Service on 8/26/23 was good, staff working the service station are always great."
"Service Advisor, Jerome, got me in and out quickly with Express Service."
Overview
Categories
Auto repair shop, Auto tune up service, Brake shop
Phone number
Call: (513) 583-9300Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 7:00 PM
Tuesday
7:00 AM - 7:00 PM
Wednesday
7:00 AM - 7:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Subaru of Kings Automall is a new Subaru dealership offering a large selection on new and used inventory. With Pick Up and Go Express car buying you can build your deal online by calculating your payment, valuing your trade and applying for credit. Once you found your car of interest you can schedule no contact test drives, sign online and schedule a quick and easy pick up of your vehicle or ask about home delivery options. For more on details on sales and service specials, please visit our website. Shop our wide selection of New Subaru Ascent, Crosstrek, Forester, Impreza, Legacy, Outback, and WRX and Subaru CPO and variety of pre-owned vehicles today!
Reviews
Nov 07, 2024
Darryl did a great job getting me a loner and fast turn around for a Multi-Point service. Lucky to have Him!
Nov 07, 2024
Great experience with the Kings Auto Mall Subaru Dealership! Service Advisor, Arthur Tews provided all of the information about the needed repairs and accurately answered all of my questions. Thanks for the GREAT SERVICE!
Nov 07, 2024
Lisa Heinichen was great. I was kept informed about the problem and told it was covered by warranty. Fortunately the part was available and problem solved in a reasonable amount of time including a car wash.
Nov 07, 2024
Oil change in service dept.
Nov 07, 2024
Best service of any dealership!
Nov 07, 2024
Excellent customer service! I had made an appointment, I got there in the car was up on the rack within minutes of my appointment time. I was kept updated. Could not ask for better service!
Nov 07, 2024
Great service and very nice service advisor . Thank you Sequoia Foster. Highly recommend.
Nov 07, 2024
Great staff and service. Quick, through, and clean.
Nov 07, 2024
I am really happy with my Subaru. I have never trusted a auto service center but I trust this one. My Service advisor is Sequoia Foster and always very helpful and friendly. My car was serviced within the hour as promised and a print out of the service was given to me for my records. I do not plan to have my car serviced anywhere els
Nov 07, 2024
Jake the service manager gave excellent, prompt service. Every thing was clearly explained.
Nov 07, 2024
My service advisor was Arthur Tews. He did an outstanding job, making sure that I got the proper service I needed and that each of my requests was fulfilled.
Nov 07, 2024
Really good experience with the Subaru of Kings Automall service department! They let me reschedule my appointment and I still had top notch service. The team, lead by Sequoia, were very professional as well as friendly and helpful. The entire team pitched from the lead agent to the technicians were all very kind helpful I really love the video sent to my phone showing me what was going on with my vehicle and what needed attention as well as what was good. I was in and out in little time with a well running clean car. Great team!
Nov 07, 2024
Ryan was my customer care person at Subaru. Everything was efficient, completed on time and I was very pleased with the care taken. Thank you!
Nov 07, 2024
Thank you to Sequoia and the Subaru of Kings Automall team. Sequoia is a great service advisor and leader. Always a positive experience at this dealership.
Nov 07, 2024
The service advisor, Sean Manwaring was very nice and he went over thoroughly the inspection checklist with me. This is the best place to take my Subaru. I drive from Dayton to come here.
Nov 07, 2024
Tanner Vernon was professional, kind and thorough. I was sent a video of the mechanic inspecting my car, which was very informative. It’s no fun having to spend $$ on car maintenance but Subaru & Tanner made my 60,000 mile maintenance pretty painless.
Nov 07, 2024
Tanner was very helpful in resolving my issue and explained everything well. Thanks
Oct 07, 2024
Excellent service. Conner Moore was pleasant, friendly and helpful.
Oct 07, 2024
Excellent service. Quick, and great communication. Very professional service advisor.
Oct 07, 2024
I had a great experience. I had tried to make an appointment online, but none were available. So, I just went and was worried when I saw a line of cars. Thomas checked me, he was very professional and assured me I would be out in less than an hour. I waited and indeed was done in an hour. The video of the technician going over my car is excellent. very helpful and easy to share with my partner at home, who is keeper of the maintenance log. Thank you, great job Thomas, Anthony and team.
Oct 07, 2024
I was pleased with the efficient service I got when I dropped in for an oil change. The service department was really crowded and I expected the work to take a really long time. I was out in great time!
Oct 07, 2024
It's wonderful to be able to drive into Subaru without an appointment. Mr. Manwaring was competent in completing the process and kept me appraised of amount of time to accomplish it. Great job!
Oct 07, 2024
Robert V was great!
Oct 07, 2024
The professionality and kindness of this service center is unmatched. I highly recommend all Subaru owners to service their vehicles there. Regards, Mario A. Perottino
Oct 07, 2024
As always, Sequoia was extremely helpful and beyond amazing! Thank you! Piotr
Oct 07, 2024
Conner Moore was very helpful and led me through the process of my visit to the service department. He was friendly and professional. The service was completed in less time than I planned. Very easy process.
Oct 07, 2024
Easy to schedule, great communication, interesting video of old and new filter provided to owner. Connor made the service appointment smooth and easy.
Oct 07, 2024
Given a video of work provided and needed. This this service was awesome 👌
Oct 07, 2024
Have always received great service at this Subaru dealership. Service writer was very professional and helpful. Been coming here for over five years for service and never disappointed.
Oct 07, 2024
I had issues with Beechmont Subaru's service as of late (five years I had been going to this location) and decided to go to Kings Automall to see if they could provide more answers to my issues. Thomas Hagedon was my service advisor, and he was very attentive to my concerns and leading me through the diagnostics process. Not only did I receive a text and email video walkthrough of my vehicle being inspected, but my wiper fluids were also topped off and my vehicle was washed without my request. The attention to detail and generous customer service is what I find lacking at Beechmont Subaru lately. If you're in need of Subaru services or looking to buy a vehicle, I would recommend Kings Automall above others in the Cincinnati area currently.
Oct 07, 2024
I have purchased 3 vehicles from this dealership and their service is excellent. Lisa, our service advisor was very professional and the work was done quickly and properly in their Express service.
Oct 07, 2024
Sequoia from Kings Subaru did a great job helping with our transmission repair and making sure that we had a loaner for the duration of the repair.
Oct 07, 2024
This dealership has always provided efficient service and great vehicle maintenance.
Oct 07, 2024
Very nice and timely