Sunny Automotive
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Review highlights
"Super sweet people! Was in and out quickly and super affordable!"
"Supper service great price"
"I absolutely love this place of business and the customer service is top tier!"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
2145 Schappelle Ln
Cincinnati, OH, 45240
Phone number
Call: (513) 648-0531Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Sunny Automotive in Cincinnati, OH, is a trusted, family-owned auto repair shop specializing in domestic and Asian vehicles. Our ASE-certified technicians expertly service makes like Ford, Chevrolet, Toyota, Honda, Hyundai, and more. Whether you drive a sedan, SUV, or truck, we provide comprehensive services—including oil changes, brake repair, and engine diagnostics—to keep your vehicle running smoothly. Backed by a 3-year/36,000-mile nationwide warranty, we ensure quality and peace of mind with every visit. Visit us today for reliable, friendly service you can count on!
Reviews
Nov 30, 2024
Had a great experience, quick and effective servicing of my car through MaxCare, very pleased with my personal interactions with the employees as well. Highly recommend.
Nov 07, 2024
Quick and friendly service! Will definitely be coming back.
Oct 06, 2024
I received a postcard in the mail advertising Sunny Automotive on a Wednesday about a week ago. I thought I would stop by on Thursday morning to see if someone could check out my 2018 Pacifica that was having AC blower issues. Mark very graciously listened as I explained the problems and even though I didn't have an appointment, assured me that he thought that they would be able to repair my car that same day. The repairs took about three hours. Upon completion of car repairs, Mark explained what they did. He even took pictures so I could see the extent of the damage. Very professional in car repair and personal experience. I will definitely be using their services in the future.
Aug 06, 2024
Easy to get an appointment. Mark is awesome, Noah the tech did excellent work, very thorough when explaining what he did and what he found. Highly recommend.
Aug 06, 2024
I'm not quite sure how this company has gotten 5 stars, because I have had TWO bad experiences with them. I am with Carmax Max Care and I took my van in about 4 years ago for a slight noise it was was making during the braking process, they kept my car all day and overnight, just to tell me, they checked everything and they don't know what it is and sent me on my way. Two Lyft rides and no car for an entire day for a "I DON'T KNOW". Now my AC stopped working so I contacted Carmax two weeks ago, since it is still under max care. At this point I didn't realize they referred me to the same company from years ago(Suny Automotive). I scheduled an appointment for 8am, a week in advance. As soon as I saw the building, I remembered who they were. I was willing to give then a second chance, but they picked up right where they left off, friendly customer service, but incompetence. I dropped my van off and took a Lyft home. I don't hear anything for 6 hours after being told it may take an hour and a half or a little longer. I call and they do not answer, then I receive a call 30 minutes later, asking me if I want several other things done, that I would have to come out of pocket for. They also asked me if I can approve something through Max Care for them to start on my AC. WHAT?! they had my car for almost 7 hours, after a scheduled appointment a week in advance and haven't even started working on it yet. I give them the okay, and let them know I would like my van back before they closed. The very friendly receptionist told me they will have it done by time they close. I take a Lyft there right before closing, just for the receptionist to tell me their machine broke while trying to fix my car and they need to reschedule my van(with no AC in July), after they get their machine fixed. Once again, thanks for nothing. It seems like they have a lot of positive reviews, so maybe I just have bad luck or maybe it is something else. I took it to another Max Care referred company and they took care of it efficiently and properly without trying to get extra money out of my pocket. I will never go to Suny automotive again, if I can help it.
Jul 06, 2024
Excellent, timely and professional service. Thank you Candice for your no-pressure approach and 1-2-3 priority repair recommendations.
Jun 06, 2024
I want to thank mark for the good work he did on my Chrysler 300 put in a motor starter and my car runs like me great place friendly people just wanted to say thanks to mark and kandis yall are great thanks
May 06, 2024
I was going to have my car fixed at this place but they was trying to get over on me and charge a crazy amount just to refill my transmission oil to then see if there was a issue when clearly there was a issue if my transmission oil was leaking out in the first place. Luckily i called around to other places to see if this was normal to be charged for this if I’m saying there is an issue with my car leaking something and the answer was NO ! I can’t speak on how their work is because i had my car towed somewhere else but be careful because i almost got scammed out of almost $400 for no reason
Mar 07, 2024
Mark and his team are excellent people, and awesome mechanics. They were friendly and professional as well. I usually work on my own vehicles, but I had an electrical problem that I absolutely couldn't figure out. Mark found the issue and saved me a ton of money. It was a pretty big face-palm moment for me when he told me what he found, but it took a way more experienced professional to find it. Mark is that guy, and I appreciate him and his team helping me get my car back on the road
Jan 07, 2024
First time customer. Customer service was great 🙏🏿
Dec 07, 2023
As I am fairly mechanically inclined, and do pride myself on trying to perform most of my maintenance and repairs myself, there are times when I either don't have the time, or honestly don't feel like tackling any given repair. That's where Sunny Automotive comes in. For those times I don't fix something myself, it was important to me to find a good mechanic and most importantly TRUSTWORTHY!. Sunny's service both in the shop and in the office is the greatest bar none. Abby's communication from the service advisory end is top notch, and the same goes for Mark's diagnostic and troubleshooting expertise. Mark is not your average "shot gun troubleshooting" mechanic, he truly is a Technician, who understands theory of operations. If you as a potential customer are still reading this, stop searching for any other shop for your vehicle's service, and stop in to Sunny Automotive. A shop that really is family owned and operated.
Dec 07, 2023
Excellent Service each and every time!
Dec 07, 2023
Honest? Check. Punctual? Check. Expert? Check. A good mechanic with these qualities is like gold these days. These awesome folks have never let me down.
Dec 07, 2023
I absolutely love this place of business and the customer service is top tier! I’ve been going here for years and have never had an issue. They’ve serviced many cars of mine. I’ve sent family and friends here and they also leave satisfied. This is a good business with good people! If you're thinking of getting your car repairs here, You will not be disappointed!!! Do it!
Dec 07, 2023
I discovered Sunny Automotive about a year ago. I own an Acura that I’ve taken for maintenance and service. I have been very satisfied with their work. It’s convenient to schedule appointments either by phone or online. As a satisfied customer I recommend this shop for any service.
Dec 07, 2023
I've used Sunny Automotive for many years now for multiple reasons and they have been reliable and I'm always satisfied and impressed by the way they do business. Never had an issue and will continue to use them for many more years to come.
Dec 07, 2023
Mark & Abby take great care of us! It’s so nice to be able to trust someone who actually cares about you and your cars! I have peace of mind working with them.
Dec 07, 2023
My husband and I have used Sunny Automotive several times over the last few years for both of our vehicles for general maintenance and for various issues. We have been very pleased each time with the cost and the time estimated to complete the job. We highly recommend Sunny Automotive.
Dec 07, 2023
Sunny has always been a friendly place, eager to help very very knowledgeable, and on the spot. I was looking for a mom and pop when my other service guy retired and I found it at Sunny.
Dec 07, 2023
Sunny's customer service friendly great work thorough quick and reasonable prices.
Dec 07, 2023
Super sweet people! Was in and out quickly and super affordable!
Dec 07, 2023
At Sunny's they are honest and great communicators with customers. Also, very thorough and will go the extra mile to keep customers satisfied. They also have great prices for their services.
Dec 07, 2023
Excellent service! Best price on Synthetic oil anywhere. Best customer service! I've had my tires replaced, battery serviced, and have all my oil changes at Sunny Automotive. It's a nice family owned business that does not overcharge for their services.
Dec 07, 2023
Fantastic family owned business! Great personalized service!
Dec 07, 2023
Friendly, best priced
Dec 07, 2023
Great Customer Service and knowledge staff
Dec 07, 2023
Great service. They were able to fix my issues and make me aware of soon to be problems.
Dec 07, 2023
Have used Sunny automotive for over a decade. Mark and his team are always great to work with. I've brought several different vehicles to him and his pricing is always fair and has even helped me with the occasional vehicle pickup/dropoff. They are extremely professional and good about letting me make the decisions with 'condition-based' maintenance. I've trusted Sunny Automotive with work on 6 very different cars over the years and felt great knowing they were in good hands.
Dec 07, 2023
I took the truck in for scheduled service. More work was added on top of that. The team at sunny were great as always. Very happy with the repairs.
Dec 07, 2023
I've had my 2010 Pontiac in twice for different items over the past 3 months and received excellent service at competitive prices. I highly recommend Sunny Automotive.
Dec 07, 2023
I’ve used Sunny Automotive for the last six months to fix company vehicles. They always do a great job and get things repaired in a timely matter. I highly recommend using them for your future car repair needs! You’ll also get great customer service with is also why I continue to go back.
Dec 07, 2023
On my 2014 VW Jetta tdi SportsWagen battery was being drained, I couldn’t find out why, and on my 2009 Toyota Sienna van the VSC and traction light, as well as engine light were all on. Ended up being ignition coil in the bad area. Sunny Automotive literally fixed EVERYTHING…no lie! I was truly blown away. The mechanic was crazy nice, and the cost was excellent. Oh, and I didn’t wait a year to get the work done!! I’m absolutely comfortable in making this place our go-to repair place.
Dec 07, 2023
Superb customer service at this family run shop. A great blend of professionalism and a truly caring, local family business is why I have been a repeat customer for many years.
Dec 07, 2023
The folks at Sunny do a great job! Fantastic work!
Dec 07, 2023
Mark did a great job on my Pilot and Truck. I would highly recommend him .