Super Eagle Auto Care
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Review highlights
"Very friendly and professional. I was given an appointment and was taken in on time and speedy service. Satisfied customer."
"Great service, friendly staff & clean waiting room."
"Traffic in the area in the morning is VERY backed up, so be warned."
Overview
Categories
Auto repair shop, Auto electrical service, Auto tune up service
Directions
6521 Orr Rd.
Charlotte, NC, 28213
Phone number
Call: (704) 599-1505Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Welcome to Super Eagle Auto Care, your reliable auto repair shop in the heart of Charlotte, NC! We pride ourselves on our ability to service all makes and models, ensuring every customer is satisfied with a well-running vehicle. However, our expertise shines through in our specialization in European vehicles. We’re well-versed in the complexities of brands such as Mercedes-Benz, BMW, Audi, Volvo, MINI, and Land Rover, among others. When your European vehicle needs expert attention, trust in Super Eagle Auto Care – where we combine our intricate understanding of these brands with world-class customer service.
Reviews
Nov 27, 2024
The service at Super Eagle Auto Care was great. Everyone was very nice and professional. I will recommend anyone in need of service.
Nov 26, 2024
Ira was very helpful. The issues were explained thoroughly followed with pictures of the problems. Excellent service provided.
Nov 26, 2024
I had a great experience here. I had my first visit about a week ago. Seeing how they try to help the customer and explaining things the way they do, I felt more at ease. Made an appt over the phone. The wait wasn’t bad at all. Bring a book or something you don’t mind doing for a while if you are going to wait at the shop. Thomas was great, and I liked the way ira? Spoke to customers. I do feel like they try to balance the customer and business successfully. I could see myself coming back here.
Nov 26, 2024
I have been here a few times and I honestly feel this will be my go-to for maintenance on my three vehicles! Their customer service is excellent—they keep you informed, the prices are reasonable—they do everything from oil to tires with no pressure for extra services. An oil change goes quickly—not HOURS like at the dealer. The waiting room there is very nice, too.
Nov 26, 2024
I really like dealing with Super Eagle. They are thorough, professional, detailed, and stays connected. The difference in the drive of the vehicle is very obvious after the job is done. And the customer service is friendly and hospitable. Ira is a champion!!!!
Nov 26, 2024
Very professional service with fair pricing.
Nov 23, 2024
The best in the city highly recommended
Nov 20, 2024
The staff at Super Eagle Auto Care are phenomenal! No matter what vehicle I bring in, foreign or domestic, there is always a subject matter expert on hand to address any questions and resolve the issue. I will continue to utilize their services and recommend my family and friends to do so as well.
Nov 20, 2024
Very friendly, knowledgeable staff. Reasonable prices.
Nov 20, 2024
Very transparent to work with. Fair pricing and they finished the job quickly. Would definitely return!
Nov 13, 2024
Always great service and transparent pricing! my 2010 rav4 is still kicking strong (:
Nov 13, 2024
Friendly staff and received great auto service, definitely would recommend this place.
Nov 13, 2024
I'm rating Super Eagle a 1 star because they were supposed to call me back 2x about repairing my car and they never did, but I eventually got it repaired, my thing is if you tell a customer you'll call them back, please call back, because to me it feels like you guys blow me off and that's not how you do business, ok that's all I have to say.
Nov 06, 2024
Everything was done well and appreciated.
Nov 06, 2024
Exceptional customer service. Fair pricing and excellent work. Makes it easy to keep my vehicle in good condition.
Nov 06, 2024
Great place very happy with service, fair pricing. Will definitely be back!
Nov 06, 2024
Only went in for an inspection, but they took care of my super quick and I was in and out, would definitely use their services again
Nov 06, 2024
Super Eagle is the only place that I allow to service my 20 year old Honda! They’re always transparent about and repairs or maintenance that’s needed and the associated cost so that I can make an informed decision.
Nov 06, 2024
They were prompt with feed back on my vehicle, and straight to the point bout what needed to be done and there a awesome team
Nov 06, 2024
You guys rock!! Whenever I go to Super Eagle Auto they always do a wonderful satisfying job with my car.
Oct 30, 2024
Great people, great service, great value.
Oct 30, 2024
I've been going to Super Eagle for over 16 years, and I've never had a problem with their service or performance. They are very thorough in finding things that may be wrong with my two cars. It's good to know that I have a mechanic that I can trust.
Oct 27, 2024
Awesome, every time I need to see them, they do amazing work.
Oct 27, 2024
Coming to an auto care shop as a woman you already have some hesitation. I came for an oil change and state inspection. Unfortunately I had a light out above my license plate that caused my car to fail inspection. Instead of repairing for 30$/40$, an employee tried to tell me it would cost 160$ to replace the bulb. I am a woman who is no car expert but I do know that a car lightbulb costs 150$ less…From Walmart or an auto care shop…I questioned this price and stated that I’d change it myself. They hesitated and said it wasn’t easy to do and that I’d fail my inspection…Super eagle auto care definitely hurt my trust. The manager did reach out to me apologizing and stating that was not acceptable and he would be giving me my re-inspection for free. I appreciate his concern for customers feedback and he was very helpful in resolving my issue.
Oct 27, 2024
I have entrusted Super Eagle with the care of my vehicles for years. I was reluctant to spend the kind of money that was quoted for the last repair on my 2003 MB S500 with over 200K miles on it, but am glad that I agreed to it. My car handles like it is brand new! I can truly feel the difference in it's handling and ride. It is great to have a technician like Carmilo (sp) and an advisor like Ira Carter who know your vehicle, it's history, and who take a personal interest in the work they do. Kudos to Super Eagle!
Oct 27, 2024
Thank you for your expertise super eagle . While working with Eddie Komal and Ira Carter has been such a wonderful experience. These two service advisors are the best I would recommend this place to anyone . I really appreciate working with them I would never go anyplace else. I always leave with a smile on my face . The staff is AWESOME🤗. Sandy & Shonta Little
Oct 27, 2024
Was mailed two coupons and gave me the more expensive deal without asking which I prefer
Oct 27, 2024
We were visiting from another state and found ourselves in need of auto care pertaining to sudden tire vibrations while driving. Eddie and his team carefully evaluated the problem and determined that we needed new tires. Eddie promptly ordered the tires, installed them the next day, and got us back on the road! Eddie and Thomas are among the best in the business and deserving of your trust and confidence.
Sep 27, 2024
I brought my Hyndai there to have my brakes changed. There were making a noise afterwards and I took it back to them the next day and they fixed it with no questions asked for free. I will always take my car here because they stand by their work.
Sep 27, 2024
I meaaaan the work is good. I just am tired of having to haggle with pricing…I’ve never been to a mechanic where I didn’t have to do that though, so I’d just suggest that customers get a second opinion and also see if it’s something you could potentially do yourself before deciding to move forward with them servicing your vehicle. They do good work though!! 😊
Sep 27, 2024
I was referred to this place by a coworker . I wasn’t too sure if I wanted to take my truck to them because of past situations . I can honestly say, not only will they explained the problem but also they will fix the problem . I am so satisfied with the service they provide. Thank you Super Eagle Auto Care
Sep 27, 2024
Recently had my 2000 Silverado 1500 in.I came to know of Super Eagle from my father who has had both of his cars in for major work and he was totally satisfied.To begin with: scheduling is great,they will evaluate the auto,list the problems found and go over those problems, including cost(s) and you can accept or decline.They will also listen to your initial reason for bringing the vehicle in and address that issue The service is thorough,quick and efficient; nice surroundings,office and shop...they utilize Uber to take you home and pick you up . There are many good people there..but my contact person was Ira and he is great. Overall I would highly recommend Super Eagle Auto Care. 09/25/24 They have done it again Great location Ease of getting appointment Awesome facility Friendly,courteous,knowledgeable technicians; Ira is the Technician that I have dealt with but they are all great! They listen to you They evaluate your vehicle and then call you re: problems found/ cost Timely repair Update you if something else arises They utilize Uber to pick you up or take you home All of my problems with my truck were addressed Great pricing What more can I say? Fly on over to Super Eagle,you will be glad you did! PMills2000 Chevy Silverado
Sep 27, 2024
Such an amazing team at Super Eagle!!
Sep 27, 2024
When i called in for service, Ira and Eddie were very helpful. They found everything that needed to be handled. Completed everything timely and I added more and it was completed also. Thx for assisting my needs. Highly recommend their service.