Super Plush Suspension

Aug 07, 2024

Tried to charge me 15 dollars six times and I live across the country you'll be speaking with my attorney

Nov 07, 2023

I had the rear shock changed along with the fork rebuilt with new spring and cartridges. On my CRF300 Rally. They used suspension parts from K Tech. The suspension is much much better now!

Nov 07, 2023

James and team tuned the suspension for my 2008 KTM 990 Adventure (practically a vintage bike in Virginia). The difference between the stock suspension and their adjustments for my height and weight is night and day. My KTM now feels like it's on a rail; it's firm and steady on the pavement, yet responsive and supple on gravel and over rocks. It's like a new bike.

Nov 07, 2023

Writing this review now that I've delt with other suspension shops and kind of know what the expected level of service is. Overall okay, drop the bike off with the suspension. They did the swap, come pick up, and leave. However no offer to adjust preload (I asked them and they said no need for adjustment, they gave me "factory settings" whatever that means). And later when I emailed them about a question on the Andreani's, they replied they did not recommend this shock to customers. By the way no mention of this before install, where I could have returned and went with another component. I would say a bare minimum level of service, and I have since found better options nearby

Nov 07, 2022

Great place, great people, super knowledgeable!

Nov 07, 2022

Had leaky seals on a 2019 KTM 790 Adv R WP shock. Didn't want to deal with my KTM dealer (they just ship them off for service anyway) and called several suspension shops in state (OR) and couldn't find anyone that would service my shock. Finally was recommended to use Super Plush. Got a quote, sent my shock off to them. Got shock back, was charged UNDER quote price. Great service and communication, great job. Thank you for getting my bike up and running!

Nov 07, 2022

I came to these fellas last year and i completely forgot to leave the a review (shame on me! shame!) I was working on a project bike and brought in my forks and asked for a new badass shock cause Honda used a non rebuildable shock stock because they are godless heathens. any who I got my bits back from them and slapped them back in the bike and boy howdy do she rail now! I flippin love this bike and its cause of the suspension because i haven't even done any power mods on her yet, she just handles beautifully now. plenty of corner confidence trail breaking into some bend and getting on the throttle and just getting soo pitted bro!!! seriously it handles great! only realized i didnt leave a review because im coming crawling back to them for another bike to have them do their magic on.

Nov 07, 2022

James at Super Plush is the best. My bikes are always setup just right. Street is on rails and dirt is a nice comfy ride

Nov 07, 2022

So glad they could adjust my suspension right before big road trip. They took a lot of care and the bike never rode better.

Nov 07, 2021

Finally got the chance to test the suspension work superplush did for my '17 Africa Twin. Night and day difference for the bike - the front is sharp and precises without any of the wallow that the stock suspension came with. I was afraid that the re-valve would take away some of the plushness of the ride offroad but after a 4 day mostly off road trip through Death Valley - i am happy to report that is not the case. Great job guys! Almost like riding a new bike!

Nov 07, 2021

I've known James a long time. He's very knowledgeable about his craft & look at all those #1 plates..... You really have to earn those, they don't just hand them out. If you're looking for top quality suspension service or tuning this is THE guy.

Nov 07, 2021

The wizard of suspension. This was one of the best customer service experiences I've had in the motorcycle world, in any state I've been in. The ride is incredibly comfortable while cruising the back roads or city streets. When you need it most she tightens right up for that rugged off road "short cut" you told yourself you just had to take home. To put it plainly: 1. #1 recommended place for suspension I heard about from friends and moto family. 2.You wont get nickle and dimed. 3. I went 3000miles for this setup and it was worth it. 4. You will be treated like family. 5. Problem or question? Ask and get it fixed. Fastest response for any questions I've had regaurding suspension out of the 5 companies I've contacted. Thank you brother James! Stay fly brother.

Nov 07, 2021

Best place around for suspension work.

Nov 07, 2020

Awesome guys had me ready for the track.

Nov 07, 2020

I just bought a 2009 KTM 300 XC, after 20 years off the dirt. The first 4 rides (15 hours) on the bike were very trying; it was sprung for a 185 lb rider, and I'm 155 lbs. I was getting bounced around, and worn out, with tons of arm pump. So, I took it to super plush. On the first ride with the new suspension, I was suddenly shooting out of berms, hammering whoops, and just seeming to glide over everything in my path. Sections I was formerly crawling over in 2nd, I was now railing over in 3rd gear wide open. These past few days with the new setup have been nothing short of a dream. Huge confidence booster, and my riding was so much smoother and faster. Highly recommended- finally remembering how much fun dirt biking can be.

Nov 07, 2020

This was my first time needing a rear shock maintenance on my CBR1000RR. Theae guys were super pro about it and got it done in a record time. I appreciate it the whole process from receiving the estimate to the actual installation that took about 45 min with removing the old shock out of the way. Definitely recommend them.

Nov 07, 2019

Located inside Piston & Chain. These guys know what’s up. If you’re looking for anything suspension related this is the place to go. Eric was super helpful. The ONLY shop in the Bay Area I trust with my bikes.

Nov 07, 2019

Awesome shop. I found these guys doing a google search. I had them re-valve my '14 KTM 350 sx-f bike's suspension for cross-country motorcycle racing. What a difference! The bike now handles amazing. I wanted to find a local shop and not ship my forks/shock via UPS across the country somewhere. They had a quick turnaround time, 2-3 days. The prices were competitive to other shops in the area. I recommend them to all my off road friends.

Nov 07, 2019

Best of the best

Nov 07, 2019

Go to motorcycle suspension shop.

Nov 07, 2019

Great place! Very informative guys. When I get the money I’ll definitely be back!

Nov 07, 2019

Top bloke. Down to earth, great T Shirts and besides suspension he drops oil and changes filters on the curb side! ;) cheers James

Nov 07, 2018

I upgraded my suspension on my Honda Africa Twin at Super plush. The gentlemen there definitely know their stuff about suspension, perhaps too much (ask a question and you will get more details and information than you bargained for) - a sign a expertize and experience! I thoroughly enjoyed interacting with them and am very happy with the new suspension on my bike. I highly recommend! You get a bonus experience if you quote a line from the movie, "Snatch" :)

Nov 07, 2018

This is my 1st Experience at super plush the guys there are knowledgeable helpful friendly would recommend this place to Anyone is looking for suspension work or has questions about suspension

Nov 07, 2017

TL;DR: Great experience, will come again. Very positive experience getting my suspension setup with these guys. I had fork kit & new rear shock put on my 690 Duke. I dealt with James leading up to pulling the trigger. He was knowledgeable, happy to answer my questions, and communicative. Eric was the one who worked on my bike. Again, very nice and knowledgeable. Walked me through my new setup, helped me packing up the old shock/springs (which I stupidly hadn't planned for bringing home on my bike). For anyone looking to at this - keep in mind it's a couple week process (which I think is normal). Takes some time to get the parts from the supplier, and then these guys seem pretty busy so lead time is required to schedule an appointment.