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SWT Total Car Care- West 12th St

5

4

3

2

1

4.4
(80 reviews)
Review highlights

"Excellent care again. Bob and his staff take care of my service needs professionally and communicate well the current status of my vehicles. I trust the work they do."

"Great people prices and service!!! highly recommend this shop!"

"Amazing customer service, straightforward communication, and honest pricing!"


Overview

Categories

Tire shop, Auto repair shop, Auto tune up service


Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed


Description

If you’re looking for auto repair in Sioux Falls, SD you’ve found us. Here at SWT Total Car Care, we work hard to earn your trust and loyalty. We know how important it is to find car service you can rely on, so your satisfaction is our top priority each and every day. Here at SWT Total Car Care, we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Our car service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skills.


Reviews (34)

Jan 17, 2025

Kind affordable service.


Jan 17, 2025

Very good experience!


Jan 07, 2025

Good treatment and good work, I always take my vehicles with them.


Jan 07, 2025

Great service and friendly people! My car is happy! :)


Jan 07, 2025

Highly recommended!!! Aaron and his SWT team on 12th street is the best in town. At the lowest of lows in my life in April of 2024! My son had wrecked my truck to non drivable. Aaron and his team worked hard to give me a reasonable price and fixed my truck. Aaron and his team are patient and caring Auto team. They say there are not of Good people in the world anymore. I can honestly say that there ARE STILL SOME GOOD PEOPLE IN. THIS WORLD! I would never forget Aaron or SWT for what they have done for me! Without them I would have been S.O.L!! The compassion and care they put into their customers is unbelievable. That why the name is Speciality W.T. TOTAL CARE CAR! They put a special Kind of Care for a customer like myself. Thank you all!!


Jan 07, 2025

The crew at SWT Total Car Care were terrific with my truck. It was a small issue that was fixed quickly! They kept me informed as to what they saw and what they recommended. They have me a ride both to and from work. Would definitely recommend SWT Total Car Care to anyone!


Jan 07, 2025

They save you money and do honest work! A close family business


Dec 07, 2024

Every step included great communication and excellent work. It’s gold to have a trustworthy auto mechanic as a single woman.


Aug 07, 2024

Excellent care again. Bob and his staff take care of my service needs professionally and communicate well the current status of my vehicles. I trust the work they do.


Jun 07, 2024

I am extremely disappointed with the service I received from your shop. I brought in my German car for repairs and it is clear that your team does not have the expertise or knowledge to work on such vehicles. Not only did you fail to properly address the issues with my car, but you also put it back together in a way that it was not supposed to be. This lack of attention to detail and carelessness is unacceptable, especially when working on high-performance vehicles. I am deeply dissatisfied with the service I received and will not be returning to your shop in the future. I will also be leaving a negative review to warn others about the incompetence and lack of professionalism displayed by your team. I urge you to improve your knowledge and skills when it comes to working on German cars to avoid similar incidents in the future. And to add to this i believe i was charge about $200 just to bleed one of the brakes, they called it “pocket change”


Jun 07, 2024

Polite, fast, and honest. What started as an emergency repair at an unknown shop was so impressively handled that I will return for routine maintenance.


Jun 07, 2024

Very straight shooters,got me in right away,excellent job rate them a 10


May 07, 2024

SWT Total Car Care in Sioux Falls, South Dakota for a FREE Brake inspection. Thank you SWT Total Car Care!


Apr 07, 2024

Our experience was great. Aaron Zwak has a nice personality and deals with his customers very well! He was honest and kept me posted one what our vehicle needed and took care of them in a quick way. I would recommend your company to my best friends.


Feb 07, 2024

Amazing customer service, straightforward communication, and honest pricing! Aaron Zwak was very helpful and answered all my questions with grace and patience!


Feb 07, 2024

Amazing service! Was looking to get my car in quickly due to some issues. Aaron worked with me and was so kind. They figured out the problem and had my car fixed and back to me the next day. I couldn’t recommend them more!


Feb 07, 2024

Fast, courteous and professional service.


Feb 07, 2024

Honest!!! Bob is a great guy to work with


Feb 07, 2024

Very sad to share this review as we’ve been referring people to Specialty Wheel and Tire for YEARS. Now my opinion has changed to “do not go here at all cost”. We started having a tick in the engine and took it in to have it checked. They assured us they found the problem, it cost us $2,000. So we said to fix it. Pick it up, the tick is louder, the Jeep has no power when accelerating, and it’s just overall in worse shape then when we took it in. Mike drove it 4 blocks away, turned it around, and took it back. The next day they called and said they were wrong, we supposedly need a whole new engine. When asked what about the money we just dumped into it, they said there was nothing they could do about it. I personally attempted to call the man who I’ve dealt with for years, he refused to call me back, instead would only call Mike back. Again told him we were out of luck. This was all following them telling us our truck needed new tire rods. We checked and got a second opinion at a different shop. We found out the tire rods were fine. They have turned into a money hungry business that does nothing more than try to scam people out of money. If I referee you here, I apologize and suggest avoiding them going forward. I wouldn’t trust them with an oil change at this point.


Feb 07, 2024

You are better off working on your car alone and would probably do a 10x better job fixing it than they would. I took my car in because it was overheating i didnt have the time or resources to work on it myself. so after being charged a ridiculous price and was told that they had to remove the whole front end to replace the part i was a little suspicious because i knew the part could be fixed easily it would just take some time. I picked my car up and on the drive home i had a hose brake on me while i was driving on the interstate and i didnt even know it happen until people were flagging me to pull over because my car was smoking. As i pulled over and popped the hood there was coolant all over the engine and it happened because a very small hose was not connected properly. So i asked myself “ if this part was so easily accessible and its right in your face when you pop the hood how did it get overlooked? And if that small piece of hose came off then how do i know they did a good job replacing everything else that takes hours to dismantle? It kinda sickening to think about and i would definitely not trust anyone else with my car from total car care. Dont even get me started on the brake job they did at another shop by simply adding brake fluid and costed me over $200 something i couldve paid someone on the street to do for $20. And yes i did reach out just to get called a troll and a scammer like how am i gonna scam when i already paid for the stuff and simply want it looked at again? Very poor job and i dont trust them. *edit* after reading more reviews from others i also agree with the fact they do a terrible job at communicating. I was told the car would be done at a certain time just to call them 4 more times throughout the day and finally go pick it up.


Feb 07, 2023

Asked for a part change charged me 346, asked to buy my own part said he needed to do a his own diagnostics and said I had it done, Didnt take off the diagnostics and charged me 110 with 20 being the parts and labor. Came back reluctantly and said I have to part and he said its 125. Two different quotes for a part change that would take 10 mins. Did it myself with a wrench and screw driver. He lied twice and wanted to make a money off a simple part change.


Feb 07, 2023

Needed several issues addressed. The guys found and solved those and one more that I was not aware of. Top notch service. Thank you!


Feb 07, 2023

Specialty has always gone the extra mile to help with car repairs even on short notice. They are honest, professional and courteous. Would and have recommended them for any vehicle concerns. Thank you Tabor, Aaron and rest of the staff.


Feb 07, 2022

Always able to get an appointment that works conveniently for me. They are friendly, thorough and fast. No long wait. Have taken my vehicles to them for service for years and have never had a complaint.


Feb 07, 2022

Never been there before but came in on the coldest day of the year with a flat tire and in a pinch. They were helpful courteous and fast. I’ll be taking my business there in the future.


Feb 07, 2022

New to sioux falls area and needed brakes a buddy of my friend turned me on to this place. Dropped car off night before they have a key drop off and started working on car next morning they were pleasant professional and honest they took the tires off looked at brakes most companies would say oh u need brakes on rear and front I didn't need them on front and they were honest shocking in this day and age of corporate greed I found my need mechanics and am very happy Lukas the manager is hands on they will give u a quote before they do work I will be back thanks lukas.


Feb 07, 2022

These pros don't mess around. They definitely put safety b4 $$$. They're some smart ones with the latest tech stuff also. Excellent customer service n prices. Def will come back. 👍


Feb 07, 2021

Brought my car in trying to figure out why it wouldn't start every once and a while. Got a couple things replaced and it kept happening. Got my battery replaced and it still happened, they sent me to a different shop and they replaced the battery saying it was bad. Brought the bad battery back to SWT and they said they would get me my money back through the manufacturer. I had to call them weekly for around 4 months. Every call was yup it'll be done soon we'll give you a call. Finally they told me they could only give me store credit. I waited 4 months and spent way more money than I should have had to to be offered a portion of the repair costs in store credit, for a bad battery that they gave me. No thanks.


Feb 07, 2021

Great honest friendly people. Reasonable prices. The best thing I love about them is that they are honest.


Feb 07, 2021

Great place to go to get anything done with your auto, friendly service.


Feb 07, 2021

Super professional team. They related to me and were honest and proficient. They kept me informed the entire time they had my car. I will never take my vehicles anywhere else. Great great team.


Feb 07, 2021

They help make having something done to your car not interrupt your every day life and accommodate to your schedule and I learned the hard way they are actually very affordable compared to most shops. I recommend this place they worked on our cars anytime I needed something done and one time I went someplace else and they didnt even put my dash back in correctly.


Feb 07, 2021

Very honest! If you know little about cars they will take very good care of you. I love that I can trust them.


Feb 07, 2021

We've brought our vehicles here for the last few years. We have been nothing but happy with the service and prices. June of 2019 and February of 2020 they got us rolling before we took long trips, getting the work done quickly and thoroughly. They always call after diagnostics and quote us prices and see what we want to fix before proceeding. No surprises. Love this place!